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Unfortunately gen =5 is correct. I had a similar situation with a valuable item in for repairs at a very prestigious facility. One of their employees went in at night after hours and robbed the place along with everyone items. I had to go through my insurance company to get reimbursed and my ins. Company went after the establishments ins.company. I only got what my item was worth at the time of the theft. Nothing more or less. I know it sucks but its the truth. Actually I was not entitled to anything more. I was made whole. The original op is only entitled to be made whole again for what his vehicle was worth at the time of the incident. It does suck but its a reality. Now the dealership as a good gesture should work with him to get him back to where he was but its not mandatory.
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