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Originally Posted by Tal
I agree with you 100%. I don't believe the article is necessarily saying people are stupid and incapable of making decisions. Most people are simply lazy, particularly when it comes to any activity that requires thinking. This article and others like it are not even close to the source of any problems with auto manufacturers or dealerships though, it's simply one of the symptoms of a poorly educated population.
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This article has good advice, and the theme is that people need to take the initiative and make things happen for themselves. Without this article, a lot of would-be ignoramuses can go into dealerships with some knowledge of the process that costs them more than the need to spend.
This is a great find.