Quote:
Originally Posted by SSTOKED
Update on mine...
Dealer is contacting district manager and requesting permission for a new top. They can't get it to stop leaking. I've also called Chevrolet Customer service and added a request for new top, new carpet and new seat belt support bar (under back seat) to my case number. The bar was quite rusty for a 925 mile old car. Trapped moisture does wonders on untreated metal.
The dealer is resisting the new carpet but I'm not backing down. I'm just claiming mold, bacteria, etc.
I also specifically told my service rep to tell GM service parts organization to only send me the latest revision top.
We'll see how it goes.
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Be sure that they understand your request is an expectation of what they must do. Its not just a request, its what is expected to make it right. One might even call it a demand. But you're not expecting anything other than what is the right thing to do.
Good luck and stand strong