Quote:
Originally Posted by zl1bro
The problem there is with the management, either with the head of the service dept. or the entire management of the dealership or both. They obviously have a terrible attitude and zero customer focus. Best way to deal with it is to register your issues with GM, BBB and anywhere else you can and then avoid them. Amazing that a dealership with that type attitude toward quality remains in business.
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exactly! this service manager that was yelling at me today hasn't been there very long and I can tell you for sure if he was standing in front of me instead of yelling from behind his desk I wouldn't be typing this today.