[eckerj]

Hello,

Thought I would vent a bit here on the forums.

I own a 2LT that has a number of problems. I just got back from a
dealer's service department this morning. The end result is that
they will not service anything that they cannot verify.

Allow me to explain some of the problems:

1) After work last Friday, I begin my commute home and hop onto
the expressway. I'm cruising down the road and glance down at my
analog speedo to find it reading 140mph. Holy Smoke! I quickly check
the digital readout and find I'm at 70mph. I get off the expressway and
find a secluded spot, stop, turn off the engine and find the needle stuck
at 60mph. I turn it off and on again a few more times and it finally
settled in, stuck at 20mph. I drove home, let the car sit in the shade
a few hours, started the car and it's functioning normally.

I did read a few posts here about how the needles can be put on a bit
too firmly and with sufficient heat, they begin to stick.

2) At the end of summer last year, as I'm returning from a trip from
Atlanta to Dallas, my air conditioning unit froze up. It was in the 90's
and the air output of the AC went almost to zero. I then turned the AC
off and turned the thermostat over to the red. A few moments later,
water started spitting out the center vents. After a few more minutes
of getting rained on inside my car, I decided to try the AC and it started
working again. It worked like that for a little while and then froze up
again.

3) Also on my trips back and forth to Atlanta, I heard some sort of rattle
coming from the climate control system. Sounds like something is loose
behind the dash, near the firewall. Nothing that affects the performance
of the car, but definitely annoying.

4) I closely watch the PDIM software update thread and know I'm a few
revs behind. Since I use my iPhone quite a bit and been having reboot
problems with it over the past several months, I thought I'd go in for an
update.

So, I bring my laundry list of issues to the dealer this morning. They tell
me that they cannot address #1 and #2 until they can see the problem in
action. I'm somewhat taken aback, since I thought the speedo problem
would be serious enough to warrant attention. Their position is basically
the problem doesn't exist unless they can verify it.

I decided I didn't want them to even look at the car to try and address
#3 or #4 since the main reason I came in was #1 and #2.

So now I'm stuck with having to hope that my car fails at the same time
as I can make it to a dealership so they can say "Yep, that's a problem."
With my 1 hour commute and most service centers closed shortly after
I get out of work, my chances of reproducing the problem and being able
to show them is slim to none.

Somehow, I feel that if I was still living in Michigan, I would be able to
get these fixed without much hassle.

Does anyone know of a service center in the Dallas area that cares
about their customers?

Frustrated,

-Joe