omg dumb a$% dealer service - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

cuffnstuff1 · 02-02-2012, 10:35 PM

so my 2012 engine light came on at 1500 miles took it to the dealer they said oxygen senser bad my car has been in and out 5 times for the same prob each time they had a hard time trying to figure it out so on the 5 time 840 miles added to my car and 6 days i took off work the said they were working on the wrong oxygen sensor the whole time the code was bank 2 sensor #2 the were working on bank 1 #2 sensor

i think i will voice my opinion tomorrow with the owner wonder if i can get something out of this crap

90503 · 02-02-2012, 10:39 PM

Quote:

Originally Posted by cuffnstuff1

so my 2012 engine light came on at 1500 miles took it to the dealer they said oxygen senser bad my car has been in and out 5 times for the same prob each time they had a hard time trying to figure it out so on the 5 time 840 miles added to my car and 6 days i took off work the said they were working on the wrong oxygen sensor the whole time the code was bank 2 sensor #2 the were working on bank 1 #2 sensor

i think i will voice my opinion tomorrow with the owner wonder if i can get something out of this crap

I doubt it...I'd just be glad they finally got it right!...and were honest enough to tell you...maybe next time you need service give them a polite reminder of what happened...you get more with an ounce of sugar instead of a pound of vinegar! ...hey, they're human, too...stuff happens!!

SSGUNNER · 02-02-2012, 10:42 PM

That sucks.

cuffnstuff1 · 02-02-2012, 10:45 PM

i have been realy nice about it and understanding just kind of scared of them working on it i think its too new of technoligy for them but at least the next customer with the same problem the will know how to fix it im still debating about talking to the owner they did give me a brand new 4 door 4x4 truck with 21 miles to drive around for a couple of days

Nessal · 02-02-2012, 10:47 PM

If it's been at the shop 5 times for the same service in 18 months or 18k miles, I believe you qualify for the lemon law. Get a new car.

90503 · 02-02-2012, 10:48 PM

Quote:

Originally Posted by Nessal

If it's been at the shop 5 times for the same service in 18 months or 18k miles, I believe you qualify for the lemon law. Get a new car.

I believe you're right except for that they finally did fix it.

cuffnstuff1 · 02-02-2012, 10:52 PM

i bought it 11/15/2011 with 35 miles it has 4,399 miles now its a 2012

they said its fixed but thats what the have been saying 1st time they ordered part second time the part was the wrong one 3, 4 , and 5 time they were trying to fix it

90503 · 02-02-2012, 10:56 PM

Quote:

Originally Posted by cuffnstuff1

i bought it 11/15/2011 with 35 miles it has 4,399 miles now its a 2012

they said its fixed but thats what the have been saying 1st time they ordered part second time the part was the wrong one 3, 4 , and 5 time they were trying to fix it

I know its a pain, and I'm not trying to defend them, but I think sometimes when stuff is that new, they don't quite have their act together when it comes to part numbers, availibilty, etc...I kinda went thru that with a new windshield...they went by the vin, but no part number showed up!

cuffnstuff1 · 02-02-2012, 11:00 PM

i understand thats why i like everybodys opinion so i wonder if i should visit nicely to the owber?

90503 · 02-02-2012, 11:02 PM

Quote:

Originally Posted by cuffnstuff1

i understand thats why i like everybodys opinion so i wonder if i should visit nicely to the owber?

I would! They're probably more embarrassed about it than anything...

they might throw you a bone somehow, if they want to make you a "loyal" customer..

Plus, they are usually pretty worried about their customer satisfaction surveys and questionaires you'll probably getting...mention you'd "like to say good things about them..." see what happens.i

skipinminn · 02-02-2012, 11:12 PM

try another dealer

MR.CamaroSS · 02-02-2012, 11:19 PM

ive got a good dealer story... i was suppose to pick up my camaro 2SS/RS today, but they sold the car out from under me and i also put a deposite on it. tell me thats not a load of sh*t

mulletman · 02-02-2012, 11:23 PM

Chevrolet was charged five times. This appears to be excessive bank fees!

cuffnstuff1 · 02-02-2012, 11:24 PM

Quote:

Originally Posted by MR.CamaroSS

ive got a good dealer story... i was suppose to pick up my camaro 2SS/RS today, but they sold the car out from under me and i also put a deposite on it. tell me thats not a load of sh*t

omg i would be raising all kinds of crap so what r there plans what did they say

02-02-2012, 10:35 PM	#1
cuffnstuff1 Drives: Hearse Join Date: Nov 2011 Location: US Posts: 255	omg dumb a$% dealer service so my 2012 engine light came on at 1500 miles took it to the dealer they said oxygen senser bad my car has been in and out 5 times for the same prob each time they had a hard time trying to figure it out so on the 5 time 840 miles added to my car and 6 days i took off work the said they were working on the wrong oxygen sensor the whole time the code was bank 2 sensor #2 the were working on bank 1 #2 sensor i think i will voice my opinion tomorrow with the owner wonder if i can get something out of this crap

02-02-2012, 10:42 PM	#3
SSGUNNER Chu no guat a hasa is? Drives: 14 Jeep G Cherokee Overland HEMI Join Date: Jun 2011 Location: Some where in So Cal Posts: 4,272	That sucks. __________________ 11 2SS/RSL99No Longer Stock (Sold) 6/19/14:AAC Plasma DRL's \| Plug n play harness \| Elite CC \| Tint: 35% & 5% \| LED Dome light \| Show-N-Go Plate Holder \| Flowmaster AT \| C.A.I. Intake \| VMAX CNC Spiral Ported TB \| Husky Splash Guards

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02-02-2012, 10:45 PM	#4
cuffnstuff1 Drives: Hearse Join Date: Nov 2011 Location: US Posts: 255	i have been realy nice about it and understanding just kind of scared of them working on it i think its too new of technoligy for them but at least the next customer with the same problem the will know how to fix it im still debating about talking to the owner they did give me a brand new 4 door 4x4 truck with 21 miles to drive around for a couple of days

02-02-2012, 10:47 PM	#5
Nessal Drives: Exige, Miata, Ghia Join Date: Jun 2011 Location: CA, Bay Area Posts: 2,309	If it's been at the shop 5 times for the same service in 18 months or 18k miles, I believe you qualify for the lemon law. Get a new car.

02-02-2012, 10:52 PM	#7
cuffnstuff1 Drives: Hearse Join Date: Nov 2011 Location: US Posts: 255	i bought it 11/15/2011 with 35 miles it has 4,399 miles now its a 2012 they said its fixed but thats what the have been saying 1st time they ordered part second time the part was the wrong one 3, 4 , and 5 time they were trying to fix it

02-02-2012, 11:00 PM	#9
cuffnstuff1 Drives: Hearse Join Date: Nov 2011 Location: US Posts: 255	i understand thats why i like everybodys opinion so i wonder if i should visit nicely to the owber?

02-02-2012, 11:12 PM	#11
skipinminn Chiquita Drives: 2013 1LE/1SS YELLO1LE 1 of Only 28 Join Date: Nov 2011 Location: Mpls. Mn./Hudson,Wi. Posts: 4,740 View My Garage	try another dealer

02-02-2012, 11:19 PM	#12
MR.CamaroSS Drives: 2010 Camaro 2SS/RS Join Date: Jan 2012 Location: dunkirk,Maryland Posts: 99	ive got a good dealer story... i was suppose to pick up my camaro 2SS/RS today, but they sold the car out from under me and i also put a deposite on it. tell me thats not a load of sh*t

02-02-2012, 11:23 PM	#13
mulletman Drives: 2017 Camaro SS Join Date: Oct 2009 Location: southern Illinois trailer park Posts: 636	Chevrolet was charged five times. This appears to be excessive bank fees!