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03-05-2013, 06:13 PM
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#1 |
 
Drives: 2010 Camaro SS 2011 Mustang GT Join Date: Apr 2011
Location: Huntington WV
Posts: 356
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warrenty question
How many times does a dealership have to **** up a repair before GM has to send it somewhere else?
Paint issue dealership screwed up the repair 4 times GM now is denying my claim saying I must return to the same dealer for a 5th time. Got an estimate at another local dealer says now the paint must be stripped because of being painted too much and now needs 6300 in repairs I am to the point of suing GM and the dealer but would like to not have to do that |
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03-05-2013, 06:18 PM
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#2 |
            Drives: Love the one you're with Join Date: Sep 2009
Location: Downtown Charlie Brown
Posts: 11,849
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03-05-2013, 06:38 PM
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#3 |
Drives: '11 2SS, '11 C6 GS, '04 MDX Join Date: Feb 2012
Location: Kearney, MO
Posts: 2,907
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They're making you go back to the same dealer?? Was the initial repair under warranty? If you have to go back I would take that estimate and find out why the dealer won't strip your paint and do it right...
More info & pics? This could be interesting... |
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03-05-2013, 06:42 PM
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#4 |
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SYBIL
Drives: 2013 2SS/RS, silver ice metallic Join Date: Oct 2012
Location: Oklahoma
Posts: 1,444
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:popcorn
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03-05-2013, 07:01 PM
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#5 |
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Drives: 2010 Camaro SS 2011 Mustang GT Join Date: Apr 2011
Location: Huntington WV
Posts: 356
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GM states you must return to the original dealer. The paint had a defect from the factory, dry clear coat. small repair now the whole side of my car has been painted 4 times
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03-05-2013, 07:07 PM
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#6 |
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Well you have to go with the flow and (even though you're pretty much done with that dealer) let them try again. Document everything that has happened and begin working on a lemon law case. One way or another the problem will get resolved.
__________________
 Mods: BBK Intake, BBK LT's and High Flow Cats, Corsa Cat-back exhaust, Hurst short throw shifter, SLP skip-shift eliminator. 7/1/09 Placed order for IOM/IO int/ SS/RS 6M 9/26/09 Took delivery! |
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03-05-2013, 07:10 PM
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#7 |
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Drives: 2010 Camaro SS 2011 Mustang GT Join Date: Apr 2011
Location: Huntington WV
Posts: 356
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03-05-2013, 07:10 PM
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#8 |
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Drives: 2010 Camaro SS 2011 Mustang GT Join Date: Apr 2011
Location: Huntington WV
Posts: 356
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Looks fine from 20 feet
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03-05-2013, 07:41 PM
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#9 |
Drives: 2012 ZL1 - #670 Join Date: Jun 2009
Location: Seminole, Fl.
Posts: 8,009
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All I can see is dirt ...
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03-05-2013, 07:54 PM
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#10 |
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Drives: 2010 Camaro SS 2011 Mustang GT Join Date: Apr 2011
Location: Huntington WV
Posts: 356
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bunch of clear runs. they look like lugies. And clear on rear bumper drip molding and rocker panel
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03-06-2013, 09:39 AM
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#11 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,327
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Quote:
Brandon Chevrolet Customer Service
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03-06-2013, 05:31 PM
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#12 |
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Drives: 2010 Camaro SS 2011 Mustang GT Join Date: Apr 2011
Location: Huntington WV
Posts: 356
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they have point blank told me the original dealership has to repair it. They have tried 4 times and mess up more and more of my car each additional time.
case# is 71-1157342749 |
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03-06-2013, 05:38 PM
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#13 | |
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Quote:
GM doesn't want to have to pay the claim a 2nd time... they're making the dealership redo it on their dime. I can see that once or even twice, but after 4 times, I know I'd be talking to a lawyer...
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Black 2SS ordered 1/4/2010, received 2/19/2010
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03-06-2013, 05:55 PM
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#14 | |
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lll
Drives: 2010 camaro ss L99 Join Date: Jan 2013
Location: new orleans
Posts: 1,176
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Quote:
__________________
PERFORMANCE
DYNATECH LT 1 7/8 HEADERS, CATLESS MID PIPES, CORSA CATBACK, CAI. COLD AIR INTAKE w/ SCOOP, 1LE 3:91 GEARS, LETHAL RACING PROWLER CAM, LETHAL RACING DYNO TUNE, ENERGY CRADDLE BUSHING INSERTS, PADDLE SHIFTER RELOCATE KIT, 449RWHP/438TQ APPEARANCE COPO HOOD, ZL1 SPOILER, SLP BLACKOUT PANEL, PLASTI DIP WHEELS, HERITAGE GRILL, RETRO SS EMBLEMS, WEATHER TECH FLOOR MATS, ORANGE STITCHING |
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