Broken Top Latch - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

cheez7 · 06-14-2016, 03:33 PM

Anyone have their top latch break?

My 2013's latch just gave out on me today... Won't lock into place when I pull the handle down.

Did a quick search and wasn't able to find any similar complaints.

Of course it happened two weeks (exactly) out of warranty haha

If so, how much did repair run you if you don't mind me asking.

Thanks!

Chevrolet Customer Svc · 06-16-2016, 03:24 PM

Quote:

Originally Posted by cheez7

Anyone have their top latch break?

My 2013's latch just gave out on me today... Won't lock into place when I pull the handle down.

Did a quick search and wasn't able to find any similar complaints.

Of course it happened two weeks (exactly) out of warranty haha

If so, how much did repair run you if you don't mind me asking.

Thanks!

Hello cheez7,

We are sorry to hear that your top latch has broken and apologize for any inconvenience this may have caused you. We understand that you are out of warranty and most likely, an out of pocket expense would be required. However, if you decide you would like to contact the dealership regarding repairs, we are happy to reach out to them on your behalf. If interested, you can send us a message with your contact info, VIN, mileage and involved dealer.

Kindly,

Erica W.
Chevrolet Customer Care

cheez7 · 06-17-2016, 10:13 AM

Quote:

Originally Posted by Chevrolet Customer Svc

Hello cheez7,

We are sorry to hear that your top latch has broken and apologize for any inconvenience this may have caused you. We understand that you are out of warranty and most likely, an out of pocket expense would be required. However, if you decide you would like to contact the dealership regarding repairs, we are happy to reach out to them on your behalf. If interested, you can send us a message with your contact info, VIN, mileage and involved dealer.

Kindly,

Erica W.
Chevrolet Customer Care

Hi Erica... A local dealership was nice enough to end up covering all charges. They weren't familiar with the problem either, so even though I seem to have come across a rare issue, I'm fortunate they were understanding.

xnuyokr · 07-13-2016, 10:09 AM

Awesome !!!!

flipstyledsm22 · 07-13-2016, 10:23 AM

That's a GREAT dealership!

06-14-2016, 03:33 PM	#1
cheez7 Drives: 2013 2LT/RS Vert Join Date: Apr 2013 Location: Philly Posts: 10	Broken Top Latch Anyone have their top latch break? My 2013's latch just gave out on me today... Won't lock into place when I pull the handle down. Did a quick search and wasn't able to find any similar complaints. Of course it happened two weeks (exactly) out of warranty haha If so, how much did repair run you if you don't mind me asking. Thanks!

07-13-2016, 10:09 AM	#4
xnuyokr Drives: 2012 1LT Drop Top Join Date: Oct 2013 Location: Yardley, Pa Posts: 743	Awesome !!!! __________________

07-13-2016, 10:23 AM	#5
flipstyledsm22 Let's go fishing! Drives: a car with 8 cylinders Join Date: Apr 2016 Location: Seabrook, Texas Posts: 1,129 View My Garage	That's a GREAT dealership! __________________ "When choosing between two evils, I always like to try the one I’ve never tried before." Mae West 1892-1980