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06-08-2010, 09:52 AM
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#1 |
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CCOTR Member
Drives: Victory Red 2010 2SS/RS A6 Join Date: Jun 2009
Location: Parker CO
Posts: 1,096
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DO NOT BUY FROM AUTOLUMINATION !
I paid extra to have these lights shipped to me in 2 days. When I received them, they were wrapped in news paper! One of the lights was broke in half. Since they have NO number to call them, I emailed them. They told me the product left their location fine and that it was not their fault. They also told me I should contact the Postal severice and claim it through my insurance. Well, I did not purchase insurance through the post office. I guess had I known the lights would be packaged in nothing but newspaper, I would have. I have sent several additional emails and now they wont even respond. WORST customer service I have EVER delt with! I will bad mouth them ALL day long as their product is cheap and their customer service THE WORST! DO NOT buy from these guys !
BUY AT YOUR OWN RISK!
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Camaro Club Of The Rockies (CCOTR) Check us out on Facebook!
--------------------------- 2010 Camaro SS/RS Victory Red A6- Vararam Intake, Doug Thorley Tri Y LTs, Magnaflow X-pipe, Flowmaster Super 40's, VMS Tune, Razzi Ground Effects, Herritage Grill, RED headlight and fog light Halos, LED DRLs, Dash and extended Door ABL, engine, grill and rear defusser LED lighting ........ 12.59@112.21 (DA Corrected) |
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06-08-2010, 10:08 AM
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#2 |
        Drives: 2010 RY 2SS with Custom Stripes Join Date: Mar 2009
Location: Jennings, La.
Posts: 2,220
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I do feel for you. I bought a set of DRL lights from them and installed one without a problem and the second one wouldn't plug in good. It was very hard and tight so I unplugged it and the inside prongs fell apart. I called Tracy and ordered another one. I did have to pay for it but she was very friendly and helpful. But it does suck having to spend an extra 29.00
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06-08-2010, 10:21 AM
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#3 |
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Account Suspended
Drives: 2010 Chevy Camaro 2SS/RS Join Date: Dec 2008
Location: New Orleans
Posts: 769
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AAC lights may cost a little more but you get a lifetime warranty on your bulbs. You can't expect High End quality when your paying low end prices.
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06-08-2010, 06:24 PM
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#4 |
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www.Camaro5store.com
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^Which is why sometimes you pay the extra buck to get the customer service and quality part you deserve.
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06-08-2010, 07:45 PM
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#5 | |
Drives: 2010 CGM SS/RS COTW 7/5/2010 Join Date: Oct 2008
Location: Salinas, ca
Posts: 1,817
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Quote:
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06-08-2010, 07:48 PM
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#6 |
   Drives: 2010 2SS IOM L99 Join Date: Jan 2010
Location: LOUISVILLE,KY..
Posts: 7,545
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thanks for the heads up.
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06-08-2010, 07:50 PM
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#7 | |
 Drives: Love the one you're with Join Date: Sep 2009
Location: Downtown Charlie Brown
Posts: 11,849
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Quote:
right on, you get what you pay for.edit: I don't buy from anyone that I can't talk to on the phone. |
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06-08-2010, 07:53 PM
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#8 |
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So-Cal Race team!!
Drives: Tahoe LTZ,2010 2SS/M6 Camaro Join Date: Apr 2009
Location: Phillips Ranch ca. So-Cal
Posts: 5,973
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I like this thread........
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 WE RACE DEEP!!BBK Intake, Flowmaster AT cat back Barton shifter,Painted stripes,,Heritage grill,LED DRLs, Smokin Tires!! Last edited by ddunerider; 06-09-2010 at 10:28 AM. |
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06-09-2010, 10:29 AM
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#9 |
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So-Cal Race team!!
Drives: Tahoe LTZ,2010 2SS/M6 Camaro Join Date: Apr 2009
Location: Phillips Ranch ca. So-Cal
Posts: 5,973
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Yep they screwed me too ...They didnt give a crap there light came apart when I unpluged it ..they said it was my fault..WTF!!!!
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WE RACE DEEP!!BBK Intake, Flowmaster AT cat back Barton shifter,Painted stripes,,Heritage grill,LED DRLs, Smokin Tires!! |
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06-10-2010, 11:12 AM
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#10 | |
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CCOTR Member
Drives: Victory Red 2010 2SS/RS A6 Join Date: Jun 2009
Location: Parker CO
Posts: 1,096
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Quote:
YES YOU DO. Notice they wont come on here and defensd their postion either. The worst customer service I have ever seen! I am even going on the Mustang, Corvette and Challenger sites and telling people about my experience. You KNOW im pissed at them!
__________________
Camaro Club Of The Rockies (CCOTR) Check us out on Facebook!
--------------------------- 2010 Camaro SS/RS Victory Red A6- Vararam Intake, Doug Thorley Tri Y LTs, Magnaflow X-pipe, Flowmaster Super 40's, VMS Tune, Razzi Ground Effects, Herritage Grill, RED headlight and fog light Halos, LED DRLs, Dash and extended Door ABL, engine, grill and rear defusser LED lighting ........ 12.59@112.21 (DA Corrected) |
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06-10-2010, 12:32 PM
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#11 | |
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So-Cal Race team!!
Drives: Tahoe LTZ,2010 2SS/M6 Camaro Join Date: Apr 2009
Location: Phillips Ranch ca. So-Cal
Posts: 5,973
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Quote:
__________________
WE RACE DEEP!!BBK Intake, Flowmaster AT cat back Barton shifter,Painted stripes,,Heritage grill,LED DRLs, Smokin Tires!! |
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06-17-2010, 12:16 PM
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#12 |
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Drives: Camaro 2010 Join Date: Jun 2009
Location: Arizona
Posts: 1,201
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If you can't talk tot hem on the phone most likely they do not speak English stay away
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06-17-2010, 01:25 PM
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#13 |
Drives: 10 SIM 2SS/RS LS3 Join Date: May 2008
Location: Winston-Salem, NC
Posts: 1,939
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AAC all the way.
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5th Gen Camaros of the Carolinas
 SIM, 2SS/RS LS3 5/7/11 453.9 RWHP 427.5 RWTQ VMS Stage 2.5 Comp Cams kit, Cold Air Inductions intake, ADM race scoop, DT 1 3/4" headers, Solo cats, 3" Magnaflow catback, Pypes cutouts, HP tune, H&R SuperSport springs, Eibach sways/spacers, TexasSpeed UD pulley, LSR tensioner pulley, Barton shifter, skip shift eliminator, powder-coated calipers, R1 concept rotors, StopTech pads, Granatelli wires, Lloyds mats, tint, AAC afterburner taillamps, AAC scanner/sidemarkers, SRP pedals, custom engine cover, black bowties, Ridergraphix hood spears.... |
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