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05-24-2010, 09:49 AM
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#1 |
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The Autoglass Guy
Drives: 1969 SS 396, 1969 SS , 2010 RS Join Date: May 2009
Location: Corvallis MT
Posts: 869
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wtf onstar????
I had my year long onstar expire may 15, and my credit card expired on april30th. i recieved emails and phone calls from them wanting my updated credit card, and at this time i didnt want to renew because...well i cant afford it right now. somehow they were able to charge my credit card without my authorization. wtf????
now im going to have to deal with calling them and arguing over the phone for god knows how long. i like onstar but this is just stupid |
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05-24-2010, 09:54 AM
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#2 |
  
Drives: IOM 2SS/RS 2010 Join Date: Apr 2010
Location: Blue Crab Heaven
Posts: 926
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If your card is expired I would think you have a great fight with OnStar AND your credit card company. I would start with the credit card people.......
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Inferno Orange 2SS/RS
2000 4/21/2010  3000 4/28/2010 TPW 5/10/2010  3300 5/5/2010 3400 5/10/2010  3800 5/11/2010  HOME 5/28/2010 !!!!! |
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05-24-2010, 10:16 AM
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#3 |
 
Drives: 2010 2SS/RS Black Join Date: Mar 2009
Location: Kansas
Posts: 1,085
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Not real sure (correct me if I am wrong) but when you first activate OnStar or add services on a credit card they ask you if you want them to auto-renew.
I ALWAYS tell them NO. Reminds me of America Online and their tactics from way back when.
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Understeer, Oversteer, Wheel Alignment (Camber etc), Torque, Horsepower, Camaro
Fold for team 11108 to help find a cure! Folding@home Stanford's Research DC Program. |
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05-24-2010, 10:21 AM
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#4 |
  
Drives: 2010 Camaro 1SS 2007 HD FLSTC Join Date: Aug 2009
Location: Boston MA
Posts: 1,510
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I do not charge anything renewable to my cards. I pay for this stuff the old fashioned way, with a check for the very reason that you are experiencing. I also do not let anyone into my checking account for automatic payments. I am to old to trust these things.
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05-24-2010, 11:04 AM
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#5 |
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Camaro SL,UTs
Drives: 2010 Camaro SS/RS #16429 Join Date: Sep 2006
Location: South Jordan, UT
Posts: 7,357
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OnStar will automatically renew if you don't cancel it. I got an email three months before warning me. You should have as well.
You can still write checks? I didn't know those things existed anymore.
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05-24-2010, 12:15 PM
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#6 | |
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Drives: 2010 Camaro 1SS 2007 HD FLSTC Join Date: Aug 2009
Location: Boston MA
Posts: 1,510
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Quote:
They have to pay to much of a fee to do that. I then wrote him a check which he took. How do you pay your credit card biil? Do you put it onto another credit card? I would really like to be able to do that. |
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05-24-2010, 12:54 PM
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#7 |
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Yes companies with which you have an automatic renewable charge can still charge your card past the expiration date.
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05-24-2010, 01:11 PM
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#8 |
      
Drives: 2SS/RS Join Date: Sep 2008
Location: Western North Carolina
Posts: 7,344
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This is why I have one of those fillable Visa debit cards that you can buy at almost any retail store. The amount on the card is the amount you put on it. If they try to auto-renew or if some steals the card number when you have no money on it, then it's useless to them. Plus they are dirt cheap ($5-$10) and are easily canceled and renewed so after they are used you can either throw it away or cancel it until you want to use it again.
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05-24-2010, 01:41 PM
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#9 | |
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Quote:
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 Mods: BBK Intake, BBK LT's and High Flow Cats, Corsa Cat-back exhaust, Hurst short throw shifter, SLP skip-shift eliminator. 7/1/09 Placed order for IOM/IO int/ SS/RS 6M 9/26/09 Took delivery! |
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05-24-2010, 01:49 PM
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#10 |
 Drives: 2002 GMC Sierra 1500 Join Date: Oct 2009
Location: Fargo, ND
Posts: 40
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If you did not tell them to "auto-renew" then On Star is definitely in the wrong. The reason they allow them to charge it even after your card is expired is for those shady people out there who do purchase something, and then get a new card number or close the account all together. Granted this is not the same as your case, but companies have to be able to protect themselves from dead-beats.
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05-24-2010, 02:07 PM
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#11 |
 
Drives: 2010 Black 2SS/RS Join Date: Jan 2010
Location: Syracuse, Utah
Posts: 268
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When I activated my Onstar they asked for a CC to put on file, I said "No thanks".
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05-24-2010, 02:12 PM
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#12 |
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Account Suspended
Drives: 2010 F150 Lariat, Candy Red Join Date: Aug 2009
Location: Texas
Posts: 1,279
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Onstar = overpriced
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05-24-2010, 02:15 PM
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#13 | |
 
Drives: 2SS - Transformer Edition Join Date: Feb 2010
Location: Peoria, IL
Posts: 455
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Quote:
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05-24-2010, 02:17 PM
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#14 | |
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Camaro SL,UTs
Drives: 2010 Camaro SS/RS #16429 Join Date: Sep 2006
Location: South Jordan, UT
Posts: 7,357
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Quote:
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