damage or not? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

K32 Camaro · 03-17-2012, 08:19 PM

I just picked my car up with 14 miles on it. In the door jam on the bottom, not where the 'camaro' plate is but next to it, there are some scratches and they are def deep enough to feel. This is on my drivers side AND on the passenger side.

Does anyone else have this?

Is it worth it to complain about to the dealer?

montreal2010yellow · 03-17-2012, 08:21 PM

Yeop do it...

jd10013 · 03-17-2012, 08:26 PM

you just paid 25k-35K (possibly more) for something, you have every right to expect it to be perfect.

Caspers2SSRS · 03-17-2012, 08:31 PM

Yuuuuup.................You paid for a new car..........It should be spanking & sparkling brand new, including being entirely void of blemishes, even the smallest single one.

K32 Camaro · 03-17-2012, 08:32 PM

So are these marks common? I'll be telling my dealer monday that when I drop it off for the gfx he has to get that fixed. Do they have to sand it down or what to fix it?

Caspers2SSRS · 03-17-2012, 08:38 PM

Nope they aren't common. I wouldn't worry about the process friend.............spend your energy making it clear....You'll settle for nothing short of perfection.

K32 Camaro · 03-17-2012, 08:40 PM

Quote:

Originally Posted by Caspers2SSRS

Nope they aren't common. I wouldn't worry about the process friend.............spend your energy making it clear....You'll settle for nothing short of perfection.

Ok, thanks. I'll do just that.

Ringo64 · 03-17-2012, 08:47 PM

Quote:

Originally Posted by Caspers2SSRS

Nope they aren't common. I wouldn't worry about the process friend.............spend your energy making it clear....You'll settle for nothing short of perfection.

Agreed. I inspected my car all over before accepting delivery. The car should be immaculate

One-Bad-ZL1 · 03-17-2012, 08:53 PM

I had some defects, had the dealer fix them and document every location for the rust warranty. Our cars are not known for best paint. Previous posters are correct, you paid for a perfect car, demand it.

K32 Camaro · 03-17-2012, 11:26 PM

Quote:

Originally Posted by Ringo64

Agreed. I inspected my car all over before accepting delivery. The car should be immaculate

Yeah, I looked her up and down but didn't even think of checking the door jam..

oldfriend · 03-17-2012, 11:36 PM

Did you have a chance to take a good look at the bills that you paid for the car , if not i bet that they were in pristine condition , otherwise the dealer would have called you back for an explanation . So it's absolute normal to expect that the product that you paid for with tiptop condition US$ be in the same top notch working/condition, that's all.

My 5th · 03-17-2012, 11:55 PM

They'll probably have to remove the sill plates to fix the scratches. Might be a good time to ask the dealer to replace them with the billet optional ones (on their dime of course). Good Luck

Number 3 · 03-18-2012, 09:44 AM

Paint repair is covered under warranty for issues at delivery like this. I can assure you GM wants you to be completely satisfied with your new vehicle. Not partially, not mostly, but completely.

That being said, don't wait too long or they can make the case that you did it getting in an out of the vehicle which technically isn't covered.

However, there would be no compelling reason for the dealer to give you free billet replacement sill plates.

Chevrolet Customer Svc · 03-19-2012, 01:42 PM

I hope everything goes well for you K. Let us know how things go for you and congrats on the new Camaro!

Jeff Morris, Chevrolet Customer Service

03-17-2012, 08:19 PM	#1
K32 Camaro V8 lounge member #5 Drives: 12 2SS Synergy Camaro, 05 PontiacG6 Join Date: Dec 2011 Location: Ohio Posts: 1,301	damage or not? I just picked my car up with 14 miles on it. In the door jam on the bottom, not where the 'camaro' plate is but next to it, there are some scratches and they are def deep enough to feel. This is on my drivers side AND on the passenger side. Does anyone else have this? Is it worth it to complain about to the dealer?

03-17-2012, 08:21 PM	#2
montreal2010yellow Drives: 2 LT/RS YELLOW, AUTO., VIN NO. 602 Join Date: May 2010 Location: LAVAL (10 min. north of Montreal), CANADA Posts: 3,526 View My Garage	Yeop do it... __________________ T2 Facia, ACS TL1 Hood, ACS Winglets. G5CR CAI. Hotchsic Strut Brace and more...

03-17-2012, 08:53 PM	#9
One-Bad-ZL1 So easy to love Camaros Drives: 2013 ZL1 VR #3457 Join Date: Feb 2012 Location: Marlborough, CT Posts: 3,768 View My Garage	I had some defects, had the dealer fix them and document every location for the rust warranty. Our cars are not known for best paint. Previous posters are correct, you paid for a perfect car, demand it. __________________

03-17-2012, 11:55 PM	#12
My 5th Drives: 2010 2SS/RS M6 Black on Black Join Date: Jan 2010 Location: Global Citizen Posts: 1,243	They'll probably have to remove the sill plates to fix the scratches. Might be a good time to ask the dealer to replace them with the billet optional ones (on their dime of course). Good Luck __________________ Meh

03-18-2012, 09:44 AM	#13
Number 3 Hail to the King baby! Drives: '19 XT4 2.0T & '22 VW Atlas 2.0T Join Date: Dec 2008 Location: Illinois Posts: 12,286 View My Garage	Paint repair is covered under warranty for issues at delivery like this. I can assure you GM wants you to be completely satisfied with your new vehicle. Not partially, not mostly, but completely. That being said, don't wait too long or they can make the case that you did it getting in an out of the vehicle which technically isn't covered. However, there would be no compelling reason for the dealer to give you free billet replacement sill plates. __________________ "Speed, it seems to me, provides the one genuinely modern pleasure." - Aldous Huxley

03-17-2012, 08:26 PM	#3
jd10013 Drives: 2012 camaro Join Date: Feb 2012 Location: central VA Posts: 3,199	you just paid 25k-35K (possibly more) for something, you have every right to expect it to be perfect.

03-17-2012, 08:31 PM	#4
Caspers2SSRS Caspers2SSRS Drives: Summit White 2010 2SS/RS Camaro Join Date: Jul 2010 Location: Somewhere north of a midlife crisis. Posts: 2,865	Yuuuuup.................You paid for a new car..........It should be spanking & sparkling brand new, including being entirely void of blemishes, even the smallest single one.

03-17-2012, 08:32 PM	#5
K32 Camaro V8 lounge member #5 Drives: 12 2SS Synergy Camaro, 05 PontiacG6 Join Date: Dec 2011 Location: Ohio Posts: 1,301	So are these marks common? I'll be telling my dealer monday that when I drop it off for the gfx he has to get that fixed. Do they have to sand it down or what to fix it?

03-17-2012, 08:38 PM	#6
Caspers2SSRS Caspers2SSRS Drives: Summit White 2010 2SS/RS Camaro Join Date: Jul 2010 Location: Somewhere north of a midlife crisis. Posts: 2,865	Nope they aren't common. I wouldn't worry about the process friend.............spend your energy making it clear....You'll settle for nothing short of perfection.

03-17-2012, 11:36 PM	#11
oldfriend Drives: Fiat 500 E Join Date: Dec 2009 Location: 32.7607/N. 16.95947/W Posts: 7,816 View My Garage	Did you have a chance to take a good look at the bills that you paid for the car , if not i bet that they were in pristine condition , otherwise the dealer would have called you back for an explanation . So it's absolute normal to expect that the product that you paid for with tiptop condition US$ be in the same top notch working/condition, that's all.

03-19-2012, 01:42 PM	#14
Chevrolet Customer Svc Drives: GM Vehicles Join Date: Jun 2010 Location: Michigan Posts: 9,327	I hope everything goes well for you K. Let us know how things go for you and congrats on the new Camaro! Jeff Morris, Chevrolet Customer Service

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