Extended Warranty - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

mouse · 05-07-2012, 03:16 PM

Well, I got my letter from "Generous Motors" explaining how they were going to extend my warranty on "Body Systems" it covers much more than just the Convertible top, it also covers, all power windows, motors, regulators, mirrors, lighting, vehicle accessories, wipers, wiper motor, and washer. also covered is "Body Control Module (BCM) and all Body seams. the coverage is for an additional 3-years, or 100k miles. witchever comes first. the coverage is transferable to any future owner of this vehicle. I am happy to see that GM, is stepping up and giving these extensions, so hopefully with the "Top enhancement" repairs done and the extension on warranty, I can have a little more peace of mind in ownership of this vehicle. It cost way to much $$$$, to have to put up with all the potential problems without having them covered. I can live with this "Band-Aid"............... Thanks GM.

woodj · 05-07-2012, 03:45 PM

Is this something that GM is doing for all convertible owners?

HDRDTD · 05-07-2012, 03:50 PM

Quote:

Originally Posted by woodj

Is this something that GM is doing for all convertible owners?

No.

woodj · 05-07-2012, 04:10 PM

A little more than "No" would be helpful here. How did you get them to do that?

pincoin · 05-07-2012, 04:17 PM

How do we know who is eligable?

HDRDTD · 05-07-2012, 04:36 PM

Quote:

Originally Posted by woodj

A little more than "No" would be helpful here. How did you get them to do that?

I said no, simply because I have a Vert and they haven't offered me such a deal.

I'm guessing that only the people that have extended issues with their top that they haven't been able to get resolved to their satisfaction 'might' be able to negociate with GM for an extended warranty.

Just because one person was lucky enough to get GM to give them an extended warranty does NOT mean we all qualify.

95birdible · 05-07-2012, 08:14 PM

If you are having problems and want to keep your car, just ask your caseworker. I was offered it but declined as why would I still want the headaches for 5 more years.

pony · 05-07-2012, 10:48 PM

Quote:

Originally Posted by mouse

Well, I got my letter from "Generous Motors" explaining how they were going to extend my warranty on "Body Systems" it covers much more than just the Convertible top, it also covers, all power windows, motors, regulators, mirrors, lighting, vehicle accessories, wipers, wiper motor, and washer. also covered is "Body Control Module (BCM) and all Body seams. the coverage is for an additional 3-years, or 100k miles. witchever comes first. the coverage is transferable to any future owner of this vehicle. I am happy to see that GM, is stepping up and giving these extensions, so hopefully with the "Top enhancement" repairs done and the extension on warranty, I can have a little more peace of mind in ownership of this vehicle. It cost way to much $$$$, to have to put up with all the potential problems without having them covered. I can live with this "Band-Aid"............... Thanks GM.

Can you post a pic/scan of the letter so the rest of us in the same boat can have some ammo to deal with. My caseworker finally got confirmation that there WAS a problem with some of the tops. It's amazing that many in GM are still in the dark. They are calling my dealership wondering what they (GM Customer service) should do about this problem...Clueless

mouse · 05-08-2012, 01:34 PM

After I had the "Top Enhancment" repairs done, I simply asked the service Manager for an extended warranty, because I felt the repairs were just a "Band-aid" fix. He didn't bat an eye, he said he would send in the paperwork emediately, I received the letter in about 3 weeks, I got the feeling that GM, has told the service managers, that if a customer requests an extended warranty, to give it to them, because GM would rather do that than have a "Buyback" or "Lemonlaw" issue. I will try to send the document with this thread, here goes!

Lee123 · 05-08-2012, 01:39 PM

I haven't had any problems yet, but it sure would make me feel better about my top if they sent me one of those!

woodj · 05-08-2012, 02:09 PM

Wish I had that yesterday when I picked my car up after I had the top replaced. Thanks for posting it.

Ken Grimes · 05-08-2012, 03:16 PM

I was also given and extended warranty on the body system, but it for an added 2yrs or 75,000 miles. I contacted Chevrolet customer service and made a complaint about the top. They first offer me 1 yr free maintenace. I told rep that there are to many horror storys about people having there top replace several times and that I would like and extended warranty. He said that he would look into it and a couple days they called back and offer the extended warranty. Recieved my letter a week or so later.

woodj · 05-08-2012, 07:39 PM

I am now in negotiations with GM. We shall see how it goes.

USA-1 · 06-20-2012, 11:57 PM

any updates?

05-07-2012, 03:16 PM	#1
mouse Drives: 2011 2ss/rs conv, L99/Automatic Join Date: Jun 2011 Location: Georgetown, Kentucky Posts: 124	Extended Warranty Well, I got my letter from "Generous Motors" explaining how they were going to extend my warranty on "Body Systems" it covers much more than just the Convertible top, it also covers, all power windows, motors, regulators, mirrors, lighting, vehicle accessories, wipers, wiper motor, and washer. also covered is "Body Control Module (BCM) and all Body seams. the coverage is for an additional 3-years, or 100k miles. witchever comes first. the coverage is transferable to any future owner of this vehicle. I am happy to see that GM, is stepping up and giving these extensions, so hopefully with the "Top enhancement" repairs done and the extension on warranty, I can have a little more peace of mind in ownership of this vehicle. It cost way to much $$$$, to have to put up with all the potential problems without having them covered. I can live with this "Band-Aid"............... Thanks GM.

05-07-2012, 03:45 PM	#2
woodj Drives: 2SS/RS RJT Vert Join Date: Mar 2011 Location: Madison, AL Posts: 658 View My Garage	Is this something that GM is doing for all convertible owners? __________________ K&N Typhoon CAI, Flowmaster Outlaw axle backs, Vertini 20" Wheels, Sparks Restorations SS Emblems, GM Wind Restrictor, Splash Guards

05-07-2012, 04:10 PM	#4
woodj Drives: 2SS/RS RJT Vert Join Date: Mar 2011 Location: Madison, AL Posts: 658 View My Garage	A little more than "No" would be helpful here. How did you get them to do that? __________________ K&N Typhoon CAI, Flowmaster Outlaw axle backs, Vertini 20" Wheels, Sparks Restorations SS Emblems, GM Wind Restrictor, Splash Guards

05-07-2012, 04:17 PM	#5
pincoin Camaro owner since 1982 Drives: 2012 Camaro 2SS-RS Conv IBM L99 Join Date: Jul 2009 Location: PA Posts: 1,650	How do we know who is eligable? __________________ 2012 Camaro RS-SS Conv IBM, L99 1968 Camaro RS Coupe 327 AT 1968 Camaro RS-SS Conv, sold 1993

05-07-2012, 08:14 PM	#7
95birdible Drives: 2012 1SS Camaro Convertible Join Date: Sep 2010 Location: Blaine, MN Posts: 1,674	If you are having problems and want to keep your car, just ask your caseworker. I was offered it but declined as why would I still want the headaches for 5 more years. __________________ 2012 1SS Crystal Red Convertible "Cherry Bomb" Winner of the #NameThatCamaro Spring Special Edition "Green Flash"

05-08-2012, 01:34 PM	#9
mouse Drives: 2011 2ss/rs conv, L99/Automatic Join Date: Jun 2011 Location: Georgetown, Kentucky Posts: 124	After I had the "Top Enhancment" repairs done, I simply asked the service Manager for an extended warranty, because I felt the repairs were just a "Band-aid" fix. He didn't bat an eye, he said he would send in the paperwork emediately, I received the letter in about 3 weeks, I got the feeling that GM, has told the service managers, that if a customer requests an extended warranty, to give it to them, because GM would rather do that than have a "Buyback" or "Lemonlaw" issue. I will try to send the document with this thread, here goes! Attached Images

05-08-2012, 01:39 PM	#10
Lee123 Drives: 2012 2SS M6 Join Date: Dec 2011 Location: Phoenix, AZ Posts: 768	I haven't had any problems yet, but it sure would make me feel better about my top if they sent me one of those! __________________ 2012 2SS Convertible Magnuson, Headers, Cam, JRE Tune. 563 HP.

05-08-2012, 02:09 PM	#11
woodj Drives: 2SS/RS RJT Vert Join Date: Mar 2011 Location: Madison, AL Posts: 658 View My Garage	Wish I had that yesterday when I picked my car up after I had the top replaced. Thanks for posting it. __________________ K&N Typhoon CAI, Flowmaster Outlaw axle backs, Vertini 20" Wheels, Sparks Restorations SS Emblems, GM Wind Restrictor, Splash Guards

05-08-2012, 03:16 PM	#12
Ken Grimes Ken Drives: 2011 White Camaro Convertible Join Date: Jun 2011 Location: Summerset South Dakota Posts: 1	Extended Warranty I was also given and extended warranty on the body system, but it for an added 2yrs or 75,000 miles. I contacted Chevrolet customer service and made a complaint about the top. They first offer me 1 yr free maintenace. I told rep that there are to many horror storys about people having there top replace several times and that I would like and extended warranty. He said that he would look into it and a couple days they called back and offer the extended warranty. Recieved my letter a week or so later.

05-08-2012, 07:39 PM	#13
woodj Drives: 2SS/RS RJT Vert Join Date: Mar 2011 Location: Madison, AL Posts: 658 View My Garage	I am now in negotiations with GM. We shall see how it goes. __________________ K&N Typhoon CAI, Flowmaster Outlaw axle backs, Vertini 20" Wheels, Sparks Restorations SS Emblems, GM Wind Restrictor, Splash Guards

06-20-2012, 11:57 PM	#14
USA-1 Drives: 2011 sw vert ss/rs Join Date: Aug 2009 Location: Cincinnati,Ohio Posts: 15	any updates?