ZL1 Turn offs

[Pappa Joe]

Has time goes by and more info is released,the more im thinking of saying screw the ZL1....Its a combo of things from having to put spacers in the springs for trailer transport,not having a spare,removing plate to change the oil, tires etc. Just seems like a lot of added hassle and expense for a car ill be driving only in summer!
I find myself, talking myself outta cancelling my order! Honestly I think if I dont get the Polished CF hood that might just be it! Theres an inner demon in the back of my head saying i will regret buying it!

[KRamdathZL1]

i wont regret buying it, but if the exposed cf hood insert is not going to be available, that could be it. GM? Chevy? Can you hear? You might be losing some sales!!

[fbodfather]

Originally Posted by KRamdathZL1

i wont regret buying it, but if the exposed cf hood insert is not going to be available, that could be it. GM? Chevy? Can you hear? You might be losing some sales!!

We hear you loud and clear.

What do you propose that we do?

Suppliers provide us with materials -- we look at them very closely to ensure that they meet our standards. What's also true is that some materials are very difficult to produce.....

So - we have a couple of choices.

1. - we allow the supplier to take their time to produce the parts so that they meet our - and your - expectations -- and put the option on hold....

or....

2. - we go ahead and use inferior parts - which upsets the customer....

or....

3. -- I suppose we could take the owner(s) of the company that produces parts - and all of their employees - and subject them to a severe 'caning' - or perhaps withhold food, water, and sleep - or perhaps call them awful names...
(I don't mean to belittle anyone - but I'm trying to get a point across here once again..)


What I'm asking you to do is stand back and think about this issue....

People want the car NOW -- and they want it perfect (as they should) and when it doesn't happen, all heck breaks out on enthusiast sites......

Go back and read what I posted yesterday.......

it actually costs us money to put this option on hold -- some manufacturers would say "what the heck - use the bad parts and we'll worry about it IF the customer is upset -- and then we'll warranty it.."

.......I don't think that's what people really want, now do they?

So - again - I apologize on behalf of the entire team -

but please - listen to what I'm saying:

we take this action because we don't want you to take delivery of a new ZL1 that would have parts that may not meet your expectations......

[Blueclyde]

First, the ZL1 is going to be a great car. GM is doing what they do, which always seems to take longer than it should (although always in the spirit of making sure the car will be right and it will be). All of the little things going on are normal parts of any launch. Invariably things like the CF hood insert issue happen. No big deal in the grand scheme.

All that said, everybody with one of these on order needs to rationalize it to meet their wants and needs. I tend to agree with you. A lot of little turn offs. Just depends on why you are ordering. It's just a car. Do I need it? Heck no. Do I want it? Yes, I think I do. Will it be a great car, dispite the things are mention? Yes, I believe it will. Will I actually buy the car I have ordered? Not sure yet... Time will tell. I'm going to wait until the last minute to decide. I'm not consumed by it. Most of us will have far more important decisions to make in our life time.

In the meantime, for me, I feel pretty fortunate to be able to wrestle with this decision. It's all good.

[LimaCharlie]

You gotta pay to play. The ZL1 is not a Corolla. These little "inconveniences" are part of owning a unique, high performance car like the ZL1.

[Blueclyde]

Originally Posted by fbodfather

We hear you loud and clear.

What do you propose that we do?

Suppliers provide us with materials -- we look at them very closely to ensure that they meet our standards. What's also true is that some materials are very difficult to produce.....

So - we have a couple of choices.

1. - we allow the supplier to take their time to produce the parts so that they meet our - and your - expectations -- and put the option on hold....

or....

2. - we go ahead and use inferior parts - which upsets the customer....

or....

3. -- I suppose we could take the owner(s) of the company that produces parts - and all of their employees - and subject them to a severe 'caning' - or perhaps withhold food, water, and sleep - or perhaps call them awful names...
(I don't mean to belittle anyone - but I'm trying to get a point across here once again..)


What I'm asking you to do is stand back and think about this issue....

People want the car NOW -- and they want it perfect (as they should) and when it doesn't happen, all heck breaks out on enthusiast sites......

Go back and read what I posted yesterday.......

it actually costs us money to put this option on hold -- some manufacturers would say "what the heck - use the bad parts and we'll worry about it IF the customer is upset -- and then we'll warranty it.."

.......I don't think that's what people really want, now do they?

So - again - I apologize on behalf of the entire team -

but please - listen to what I'm saying:

we take this action because we don't want you to take delivery of a new ZL1 that would have parts that may not meet your expectations......

I tell people in my company all the time, in circumstances like the CF insert issue, do you want it right or do you want it right now? It can't be both. Most people would choose right over right now. These are very difficult decisions to make at product launch. Very unfortunate, which you all know, but the right call...

[htron50]

Originally Posted by fbodfather

We hear you loud and clear.

What do you propose that we do?

Suppliers provide us with materials -- we look at them very closely to ensure that they meet our standards. What's also true is that some materials are very difficult to produce.....

So - we have a couple of choices.

1. - we allow the supplier to take their time to produce the parts so that they meet our - and your - expectations -- and put the option on hold....

or....

2. - we go ahead and use inferior parts - which upsets the customer....

or....

3. -- I suppose we could take the owner(s) of the company that produces parts - and all of their employees - and subject them to a severe 'caning' - or perhaps withhold food, water, and sleep - or perhaps call them awful names...
(I don't mean to belittle anyone - but I'm trying to get a point across here once again..)


What I'm asking you to do is stand back and think about this issue....

People want the car NOW -- and they want it perfect (as they should) and when it doesn't happen, all heck breaks out on enthusiast sites......

Go back and read what I posted yesterday.......

it actually costs us money to put this option on hold -- some manufacturers would say "what the heck - use the bad parts and we'll worry about it IF the customer is upset -- and then we'll warranty it.."

.......I don't think that's what people really want, now do they?

So - again - I apologize on behalf of the entire team -

but please - listen to what I'm saying:

we take this action because we don't want you to take delivery of a new ZL1 that would have parts that may not meet your expectations......

FBOD,,.... Idea. You have heard before.

1) Allow order to go through with dealer/odering stock hood, but allow dealer to ship now with IOU to install at later date for Factory Cost. Seems Fair!


2) Give out 50% off Parts price coupon for those few orders who slipped through that originally wanted B92.


3) Ship car with stock hood, and write off added cost to fix a couple thousand weave hoods GM had to change the order on.

Announce decision NOW@ While we can develop a game plan!! Please

[avcbm]

Originally Posted by fbodfather

We hear you loud and clear.

What do you propose that we do?

Suppliers provide us with materials -- we look at them very closely to ensure that they meet our standards. What's also true is that some materials are very difficult to produce.....

So - we have a couple of choices.

1. - we allow the supplier to take their time to produce the parts so that they meet our - and your - expectations -- and put the option on hold....

or....

2. - we go ahead and use inferior parts - which upsets the customer....

or....

3. -- I suppose we could take the owner(s) of the company that produces parts - and all of their employees - and subject them to a severe 'caning' - or perhaps withhold food, water, and sleep - or perhaps call them awful names...
(I don't mean to belittle anyone - but I'm trying to get a point across here once again..)


What I'm asking you to do is stand back and think about this issue....

People want the car NOW -- and they want it perfect (as they should) and when it doesn't happen, all heck breaks out on enthusiast sites......

Go back and read what I posted yesterday.......

it actually costs us money to put this option on hold -- some manufacturers would say "what the heck - use the bad parts and we'll worry about it IF the customer is upset -- and then we'll warranty it.."

.......I don't think that's what people really want, now do they?

So - again - I apologize on behalf of the entire team -

but please - listen to what I'm saying:

we take this action because we don't want you to take delivery of a new ZL1 that would have parts that may not meet your expectations......

All are valid points.. and I sympathize with what your saying… but it’s like lesson learned… what I mean by that is… you knew how well in advance that this was an option, and now at the 11th hour there are issues… somebody drop the ball….it happens.... The bottom line is the option is not available…. it does no body any good to get all up in arms about it, it will not solve the issue… I think everyone should take a deep breath and relax…. Me.. I ordered that option, and if it takes me an extra 4 weeks or 6 weeks to get it, I can live with that because this car is not a need it’s a want…. And I want it just like I ordered it so I’m content to wait. And I’m glad that GM is taking the stand and making sure it’s done the right way or no way…..

[hognutz]

honestly if you want performance those are not hassels at all really.

no spare, dry sump oiling, pain to lift trailer or haul, max performance summer tires I have been living with this for 5 years ha ha.

Every time I drive it I don't give a rats ass about any of these things.

exposed carbon option constrait sucks it is on my order. not a huge deal to get that remidied though.

[Indpowr]

Originally Posted by htron50

1) Allow order to go through with dealer/odering stock hood, but allow dealer to ship now with IOU to install at later date for Factory Cost. Seems Fair!

+1 cost plus and allow people to have the option to get the car now and add the part later..

[Blownhotrodder]

Or just wait till 2013.

[hightower]

You won't regret it

[fbodfather]

Originally Posted by htron50

FBOD,,.... Idea. You have heard before.

1) Allow order to go through with dealer/odering stock hood, but allow dealer to ship now with IOU to install at later date for Factory Cost. Seems Fair!


2) Give out 50% off Parts price coupon for those few orders who slipped through that originally wanted B92.


3) Ship car with stock hood, and write off added cost to fix a couple thousand weave hoods GM had to change the order on.

Announce decision NOW@ While we can develop a game plan!! Please

Sounds simple.

In reality it's a nightmare.



(.......and then there are those who order it - comes thru without - they suddenly decide that they like it without.........)

[Pappa Joe]

Originally Posted by LimaCharlie

You gotta pay to play. The ZL1 is not a Corolla. These little "inconveniences" are part of owning a unique, high performance car like the ZL1.

Thank god its not a Corolla,cause id be really pissed...I ordered a ZL1!