Long Island Detail Supply AVOID!! - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Banshee · 06-22-2009, 06:42 PM

http://www.lidetail.com/contact_us.html

Ordered $75 worth of towels on June 2nd. Ordered my Zaino the same day. Zaino came 3 days later, towels MIA.

Called 6 times, emailed 4 after two weeks.

Credit card charged.

Stay Away!!

Anyone else having issues?

Mungo · 06-22-2009, 07:11 PM

I've used Zaino for years (3) and the best cloth I've used is old Tee shirts. Mico cloths are Ok but Tee shirts just seem to work best for me. I use J.C. Penny Towncraft "ease". They're the softest.

tones2SS · 06-22-2009, 07:32 PM

Sorry about the towel issue. Hope that gets resolved.
Zaino sends out their orders out FAST!!!

Angelo@Autopia · 06-22-2009, 08:11 PM

The best Microfiber Towels around are the ones from ProperAutoCare and from Pakshak. These work the best and don't put swirls on your paint.

Banshee · 06-22-2009, 09:45 PM

I did order towels from Zaino..thank God!

Just really pissed I get everything together to Zaino the car on a 3 day weekend and no towels...for 21 days.

WTF!

Moose · 06-23-2009, 08:37 AM

Sorry to hear about your dilemma.

But you made the right move in getting the towles from Zaino.

IMO, they're some of the best available.

Camaro007 · 06-23-2009, 11:05 AM

Quote:

Originally Posted by Banshee

http://www.lidetail.com/contact_us.html

Ordered $75 worth of towels on June 2nd. Ordered my Zaino the same day. Zaino came 3 days later, towels MIA.

Called 6 times, emailed 4 after two weeks.

Credit card charged.

Stay Away!!

Anyone else having issues?

Have same problem. Same business but the name is DF towels. Ordered a month ago and called and left VM also emailed said there was something wrong with my order process and was going to ship ASAP. That was three weeks and still nothing. No customer service and no answer to any of my request for info.

Banshee · 07-02-2009, 06:10 PM

Just an update...Charged card $75, no reciept, no confirmation, no emails.

No return calls (15) and NO return emails (12) after a month.

Had to call Chase Visa and have the charge reversed.

Again, avoid at all cost.

NAHURRY · 07-02-2009, 06:43 PM

Rediculous!.. This is the same crap I went through with "DF Towel"

I finally had to dispute also.

firstmate · 07-02-2009, 06:58 PM

I did not order Zaino towels originally, picked up the cheap "100% cotton" at the auto store. I know, shame on me!!! So I bit the bullet and ordered Zaino blonde towels, got them in right away. I am about to go wash and use those towels to dry and polish. They are absolutely the softest towels I have ever felt, and know they will work beautifully. I know they are a bit pricy, but I think I will get 3 more just so I know I will always have some ready to use. Good luck!!!

Rtoups · 07-02-2009, 07:04 PM

I'm expecting my Zaino arrival today! I checked UPS just now, and it says it's OUT FOR DELIVERY, at 4 AM. It's now 4 PM and still no package :(

KJS · 07-02-2009, 08:32 PM

I sent lidetail an email telling them i was about to order a load of zaino products but just heard they've screwed too many customers, so i'm ordering elsewhere. Told them they've now got a poor rep due to screwing over their customers and its all over the internet.
And as an LI resident, told 'em that i will make sure that i spread the word....

06-22-2009, 06:42 PM	#1
Banshee Institutionally Insane Drives: 2013 IOM 2SS/RS 1LE Join Date: Feb 2009 Location: Detroit MI Posts: 2,115 View My Garage	Long Island Detail Supply AVOID!! http://www.lidetail.com/contact_us.html Ordered $75 worth of towels on June 2nd. Ordered my Zaino the same day. Zaino came 3 days later, towels MIA. Called 6 times, emailed 4 after two weeks. Credit card charged. Stay Away!! Anyone else having issues? __________________ It's got a cop motor, a 440 cubic inch plant, it's got cop tires, cop suspension, cop shocks. It's a model made before catalytic converters so it'll run good on regular gas. What do you say, is it the new Bluesmobile or what?

06-22-2009, 09:45 PM	#5
Banshee Institutionally Insane Drives: 2013 IOM 2SS/RS 1LE Join Date: Feb 2009 Location: Detroit MI Posts: 2,115 View My Garage	I did order towels from Zaino..thank God! Just really pissed I get everything together to Zaino the car on a 3 day weekend and no towels...for 21 days. WTF! __________________ It's got a cop motor, a 440 cubic inch plant, it's got cop tires, cop suspension, cop shocks. It's a model made before catalytic converters so it'll run good on regular gas. What do you say, is it the new Bluesmobile or what?

07-02-2009, 06:10 PM	#8
Banshee Institutionally Insane Drives: 2013 IOM 2SS/RS 1LE Join Date: Feb 2009 Location: Detroit MI Posts: 2,115 View My Garage	Just an update...Charged card $75, no reciept, no confirmation, no emails. No return calls (15) and NO return emails (12) after a month. Had to call Chase Visa and have the charge reversed. Again, avoid at all cost. __________________ It's got a cop motor, a 440 cubic inch plant, it's got cop tires, cop suspension, cop shocks. It's a model made before catalytic converters so it'll run good on regular gas. What do you say, is it the new Bluesmobile or what?

07-02-2009, 06:58 PM	#10
firstmate Drives: 2010 Blk/Gry SS/RS M6 Join Date: May 2009 Location: Houston Posts: 453 View My Garage	I did not order Zaino towels originally, picked up the cheap "100% cotton" at the auto store. I know, shame on me!!! So I bit the bullet and ordered Zaino blonde towels, got them in right away. I am about to go wash and use those towels to dry and polish. They are absolutely the softest towels I have ever felt, and know they will work beautifully. I know they are a bit pricy, but I think I will get 3 more just so I know I will always have some ready to use. Good luck!!! __________________ Ordered 10-13-08 2SS/RS M6 BLK/GRY VIN #2386 Delivered 6-11-09 - Woo Hoo!!! Hey Houston locals-------- Join the H-Town Camaro Club www.H-TownCamaroClub.com

07-02-2009, 07:04 PM	#11
Rtoups Drives: RJT 2LT Join Date: Jun 2009 Location: Palos Verdes, California Posts: 602 View My Garage	I'm expecting my Zaino arrival today! I checked UPS just now, and it says it's OUT FOR DELIVERY, at 4 AM. It's now 4 PM and still no package :( __________________ SoCal Camaro5 Family Member

06-22-2009, 07:11 PM	#2
Mungo Drives: trans am Join Date: Jul 2006 Location: suffolk Posts: 362	I've used Zaino for years (3) and the best cloth I've used is old Tee shirts. Mico cloths are Ok but Tee shirts just seem to work best for me. I use J.C. Penny Towncraft "ease". They're the softest.

06-22-2009, 07:32 PM	#3
tones2SS Drives: '13 Roush S3 '16 Ram Sport 4X4 Join Date: Apr 2009 Location: Massachusetts Posts: 3,096	Sorry about the towel issue. Hope that gets resolved. Zaino sends out their orders out FAST!!!

06-22-2009, 08:11 PM	#4
Angelo@Autopia Drives: 2014 Ford Focus ST Join Date: Jun 2009 Location: Tampa Bay Posts: 939	The best Microfiber Towels around are the ones from ProperAutoCare and from Pakshak. These work the best and don't put swirls on your paint.

06-23-2009, 08:37 AM	#6
Moose Moderator Drives: '99 Camaro SS #1392 Join Date: Jun 2006 Location: Newtown, Pa. Posts: 3,982	Sorry to hear about your dilemma. But you made the right move in getting the towles from Zaino. IMO, they're some of the best available.

07-02-2009, 06:43 PM	#9
NAHURRY Love's to Detail Drives: 2010 SS,97silverado/08crewcab Join Date: Oct 2008 Location: Greenville SC. Posts: 1,421	Rediculous!.. This is the same crap I went through with "DF Towel" I finally had to dispute also.

07-02-2009, 08:32 PM	#12
KJS Drives: '10 RJT,'95&'14 Vette Join Date: Feb 2009 Location: Cut Throat, NY Posts: 1,722 View My Garage	Just in time.... I sent lidetail an email telling them i was about to order a load of zaino products but just heard they've screwed too many customers, so i'm ordering elsewhere. Told them they've now got a poor rep due to screwing over their customers and its all over the internet. And as an LI resident, told 'em that i will make sure that i spread the word.... __________________ *"As ye sow, so shall ye reap" - Me* Mine at sunset

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