VENDORS PLEASE>>>>>>>>>>>>>> - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Dr Jkel · 07-23-2010, 02:57 PM

Is it just me or are ya'll having the same issues with some of these vendors on this site. Not all but some are trying to sell things that they do not have. When I call the first question is " Is it in stock? Well of course it is until you want a tracking number!

Why not just be honest and upfront. I tried to buy a Borla axle back ATAK for the past 4 weeks only to have vendor after vendor tell me Yes Sir it is in stock and can ship today, then to find out that it isn't in stock and the backorder from BORLA is 4 weeks, this is from Borla.

Vendors please be up front with us , we are big boys and girls and can handle stuff being out of stock.

PS Luckily Tim at TANTPERFORMANCE took care of my exhaust problem and shipped me one today.

JSC Speed · 07-23-2010, 05:46 PM

We have accurate stocking data for every part on our site. If something is not in stock it usually is best to call like you have to find out the wait time. We have direct contact with all our companies and can let you know exactly when to expect parts.

CamaroFTW · 07-24-2010, 03:18 AM

I agree with this. Just too many "wanna-be" shops out there that want to post a ton of products and, not have capital to buy and stock their products. Many want to play the drop-ship game. Any business can do this these days and spend $0 on on inventory. Of course I never buy from places like this (well maybe once if they fool me but, then they reap the no repeat business and online feedback when they don't have the product to ship that I paid for).

*The_Blur* · 07-24-2010, 10:46 AM

I'm trying to understand the complaint. It sounds like a little more than a simple problem.

Are you concerned that vendors are outright lying about their inventory or that they drop-ship orders? If someone is promising shipment the next day, that's something that should be done. Promises made should be promises kept. If you have concerns about drop-shipped orders, I'm not sure why that would be a problem. If you think about the costs of storing merchandise, I can guarantee you that not having to store excess merchandise will save them money and will allow them to sell you product for less money depending on the size of the company. A larger company might be able to afford bulk orders and warehouse charges that can save you money. A smaller company might be able to afford to drop-ship merchandise and avoid paying any carrying charges on the product. I'm not sure that's a problem, so I'm not seeing where to complaint lies.

I don't want to defend a bad vendor or even promote a good vendor unless I've personally had a good experience. That being said, there's nothing to be done about drop-shippers as long as they send you the right product at a price you agreed to pay.

Apex Motorsports · 07-24-2010, 06:12 PM

At Apex Motorsports we don't play games like other shops and strive to exceed our customers expectations. Here is what a few of them have had to say:

Quote:

Originally Posted by wullger

Ordered my ADM street cold air intake from Apex Motorsports last week after giving up on waiting for my other order with another vendor. They shipped it out next day, and it arrived Monday. Installed last night and it's working great!

Quote:

Originally Posted by Blackjack's Girl

Thank you so much Chase! Ordered my CAI intake Sunday, shipped Monday and got it yesterday and installed! Great service! Love the performance! 1000% satisfied!

Quote:

Originally Posted by GrinderSS

I'd like to thank Chase at Apex for the coil overs deal and quick shipping!

Quote:

Originally Posted by LittleRockCGM

I just want to say that I ordered a set on Monday and I got them today! Outstanding customer service - communication was fantastic! You guys have got this down to a science! Thanks!

Quote:

Originally Posted by American Muscle

apex chase, Hurst shifter got delivered today, took only 2 days to get to CT!! Going to install it tonight, thanks for the fast service.

Quote:

Originally Posted by boricat

Unbelievable!!
Ordered on 5/28 on the doorstep 5/29!!

Thanks again,
Joe

Quote:

Originally Posted by AntivenomSS

Thanks for the quickness with everything!!! Top notch dealer I must say.

Quote:

Originally Posted by overhaulengines

got my adm street CAI in. super service, pm's anwered quickly. received my tracking info fast. ohh great product.

thx

Lupe

Indpowr · 07-24-2010, 06:19 PM

Almost everything we do is custom but, we do our best to keep our customer updated!

GSUNCSU · 07-24-2010, 06:33 PM

I try to use the folks that are paying sponsors on this site and have been well pleased with that strategy and I make sure I BOLD them in my signature.

Ghostrider · 07-26-2010, 10:07 PM

Custom parts are not always in stock, it's not a store your dealing with at all times, most website companies don't stock but drop ship to customers from their suppliers!
I understand your frustration in ordering you want it now, but realistically that's why a lot of smaller companies go out of business because they try to stock everything, and it hits the pocket book so hard they don't have the capitol to pay the rent and bills because it's all in inventory.
I know a few companies that had to close down because of this, so your doing the little guy a favor by purchasing from them and waiting for it to be shipped.
Most orders can be shipped in 5-7 working days, that's better than Amazon in most cases or other websites you purchase from!

GR

07-23-2010, 02:57 PM	#1
Dr Jkel Roll Tide Drives: 2010 2SS RJT/BLK 6Spd Man Join Date: May 2009 Location: Talladega, Alabama Posts: 4,378	VENDORS PLEASE>>>>>>>>>>>>>> Is it just me or are ya'll having the same issues with some of these vendors on this site. Not all but some are trying to sell things that they do not have. When I call the first question is " Is it in stock? Well of course it is until you want a tracking number! Why not just be honest and upfront. I tried to buy a Borla axle back ATAK for the past 4 weeks only to have vendor after vendor tell me Yes Sir it is in stock and can ship today, then to find out that it isn't in stock and the backorder from BORLA is 4 weeks, this is from Borla. Vendors please be up front with us , we are big boys and girls and can handle stuff being out of stock. PS Luckily Tim at TANTPERFORMANCE took care of my exhaust problem and shipped me one today. __________________ MUSTANG...Like Bringing a Hot Dog to a Steak Dinner....There is no comparison.

07-24-2010, 10:46 AM	#4
The_Blur Moderator Drives: 2018 Harley-Davidson Street Bob Join Date: Nov 2007 Location: San Diego Posts: 14,768	I'm trying to understand the complaint. It sounds like a little more than a simple problem. Are you concerned that vendors are outright lying about their inventory or that they drop-ship orders? If someone is promising shipment the next day, that's something that should be done. Promises made should be promises kept. If you have concerns about drop-shipped orders, I'm not sure why that would be a problem. If you think about the costs of storing merchandise, I can guarantee you that not having to store excess merchandise will save them money and will allow them to sell you product for less money depending on the size of the company. A larger company might be able to afford bulk orders and warehouse charges that can save you money. A smaller company might be able to afford to drop-ship merchandise and avoid paying any carrying charges on the product. I'm not sure that's a problem, so I'm not seeing where to complaint lies. I don't want to defend a bad vendor or even promote a good vendor unless I've personally had a good experience. That being said, there's nothing to be done about drop-shippers as long as they send you the right product at a price you agreed to pay. __________________ RDP Motorsport//GEN5DIY//Cultrag Performance//JPSS//Rodgets Chevrolet// Operation Demon//Buy at Invoice//RACECARWEAR RESPECT ALL CARS. LOVE YOUR OWN. warn 145:159 ban

07-24-2010, 06:33 PM	#7
GSUNCSU Watch This! Drives: Super Charged 1SS/RS, M6, CGM Join Date: Dec 2009 Location: Columbus, GA Posts: 777 View My Garage	I try to use the folks that are paying sponsors on this site and have been well pleased with that strategy and I make sure I BOLD them in my signature. __________________ K&N CAI, Wet Okole Seat Covers, MagnaFlow Street Perf. Ex. (Axle Back), MPD Hood, Gary's Customz ZL1 Fascia/Vented Fenders/Custom Stripes/Paint, AAC Afterburners/Fog Light Halos/Side Markers/Misc LEDs, Bee-Otch Air Freshener, Hurst Shifter and Line-Loc(APEX), RPI Splash Guards, MagnaCharger *(Texas-Speed)(Installed by ME),* Rx Catch Can and Breather, Billet Pulleys (SC2150), ARH Headers, LPE Twin Fuel Pump, Custom Blower Cam, Custom Tune TBArwhp, TBArwtorq, Boost Gauge and Single Pod (MTI)

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07-23-2010, 05:46 PM	#2
JSC Speed Drives: Too Many Sports Cars Join Date: Oct 2009 Location: 18936 Posts: 70	We have accurate stocking data for every part on our site. If something is not in stock it usually is best to call like you have to find out the wait time. We have direct contact with all our companies and can let you know exactly when to expect parts.

07-24-2010, 03:18 AM	#3
CamaroFTW Drives: 2010 Camaro 2SS/RS-Rally Yellow Join Date: Apr 2010 Location: Palm Bay, FL Posts: 1,284	I agree with this. Just too many "wanna-be" shops out there that want to post a ton of products and, not have capital to buy and stock their products. Many want to play the drop-ship game. Any business can do this these days and spend $0 on on inventory. Of course I never buy from places like this (well maybe once if they fool me but, then they reap the no repeat business and online feedback when they don't have the product to ship that I paid for).

07-24-2010, 06:19 PM	#6
Indpowr Account Suspended Drives: Corvette C6 Join Date: May 2008 Location: Florida Posts: 6,959 View My Garage	Almost everything we do is custom but, we do our best to keep our customer updated!

07-26-2010, 10:07 PM	#8
Ghostrider Drives: 2004 SSR Join Date: Jun 2009 Location: Southern California Posts: 6	Custom parts are not always in stock, it's not a store your dealing with at all times, most website companies don't stock but drop ship to customers from their suppliers! I understand your frustration in ordering you want it now, but realistically that's why a lot of smaller companies go out of business because they try to stock everything, and it hits the pocket book so hard they don't have the capitol to pay the rent and bills because it's all in inventory. I know a few companies that had to close down because of this, so your doing the little guy a favor by purchasing from them and waiting for it to be shipped. Most orders can be shipped in 5-7 working days, that's better than Amazon in most cases or other websites you purchase from! GR