Dealer undercoating... - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

turboguy327 · 02-20-2011, 12:28 AM

When I bought my camaro I was planning on having as a winter car. Ended up getting a good deal on a plow truck so I stored it. I have asked my dealer about either getting my money back or using the 450 bucks towards gm accesories or something. They are insisting my car will still rust quickly unless I get it undercoated. I know this isn't true. The guy is pretty much refusing to refund the money one way or another and wants to undercoat my car. Im waiting for a call back from another guy at the dealer. Am I obligated to get the undercoating or should they give me my money if they didn't do the work??

The Stig · 02-20-2011, 12:37 AM

If they havent under coated the car yet they are obligated to give you a refund. Unless when you bought it you were told no refunds.

Nutbutt · 02-20-2011, 09:55 AM

Well once you signed the sales agreement and if it includes the undercoating you are obligated to buy it. This is usually a big money maker for them so this is why they may be taking a hard stance. I can't believe that the dealer would do this though. They usually are looking for the next sale so why tick off a potential repeat customer ???

2010 SS RS · 02-20-2011, 10:20 AM

first off I would just hate to have that crap all over the underside of your Camaro. Suspension parts and mods would become a real pain in the a$$

Typically that is done at the finance guys desk along with extended warranty so i would assume you dont have it on the actual deal until you close your deal. If you have closed your deal and they have given you a I OWE statement to perform the undercoating then read the terms on that statement. If you have financed the undercoating then it would be difficult for them to just give you back cash as it has become part of the security interest. If you paid cash for the undercoating then they should be able to refund cash.

turboguy327 · 02-20-2011, 12:12 PM

The undercoating was financed. But my 5k down payment is listed on there as well. Couldn't they take it out of my down payment?? Im not asking for cash back although that would be preffered. I even told the guy I would buy gm accesories with it to keep the money at the dealership. They don't make a ton on camaro undercoatings because they do it can by can by hand. I saw them doing it to another one. They used 2 cases. I wont be buying another car from this place anyway and I think they know it. So they aren't as worried about a repeat customer as much as they usually would be.

clg_98ta · 02-20-2011, 06:50 PM

Undercoating is just another way for the dealer to make money. Canceling this is like chopping another $400 off the sales price or reducing the salesman's commission by $300 or so.

turboguy327 · 02-20-2011, 07:37 PM

Quote:

Originally Posted by clg_98ta

Undercoating is just another way for the dealer to make money. Canceling this is like chopping another $400 off the sales price or reducing the salesman's commission by $300 or so.

I could care less. They gave me 12k for my trade in and sold it for 17k while we where signing paperwork for it. So 450 bucks wont hurt them. Besides the fact I have sent them 3 customers. Shouldn't have but did because they had cars in stock my friends wanted.

eflynnbot · 02-20-2011, 08:03 PM

So wait a second. I live in the north east and will be ordering my " daily driver" camaro soon. Should I not get the dealer undercoating?

turboguy327 · 02-20-2011, 08:29 PM

Quote:

Originally Posted by eflynnbot

So wait a second. I live in the north east and will be ordering my " daily driver" camaro soon. Should I not get the dealer undercoating?

Up to you. I was gonna because I planned on winter duty. Plans changed. I didn't want it to begin with but I knew it would protect the car from salt.

The Stig · 02-20-2011, 08:43 PM

Quote:

Originally Posted by eflynnbot

So wait a second. I live in the north east and will be ordering my " daily driver" camaro soon. Should I not get the dealer undercoating?

If you ever plan on doing any exhaust, suspension, headers, or mid pipes mods you're going to have some issues after that undercoat.

turboguy327 · 02-22-2011, 08:35 PM

So any other ideas?? Can I complain to GM after the fact about something like this.

GhostOutlaw · 02-23-2011, 10:08 AM

Undercoat is just a gimick to make them money, one of the oldest there is. It provides little real protection from rock salt bouncing around at 65 miles an hour. Get your money back and walk out.

gml1998 · 02-23-2011, 06:01 PM

Back in the day, when I wrote service for a Chevy dealer,rustproofing and undercoating had a very large profit margin.
Dealer paid an 8.00 an hour guy to spray 25.00 worth of undercoating and charged whatever he could get for it.
Sometimes the salesman would throw in undercoating/rustproofing for "free" to entice a person to buy a car.In reality the 400.00 job cost the dealer 40.00.
I wouldn't have it done to my car.It's a mess when you work on the car.
Also the factory corrosion warranty is pretty good.

C586 · 02-27-2011, 09:54 PM

What dealer??

02-20-2011, 12:28 AM	#1
turboguy327 Banned Drives: 2011 Chevy Camaro Join Date: Sep 2010 Location: USA Posts: 704	Dealer undercoating... When I bought my camaro I was planning on having as a winter car. Ended up getting a good deal on a plow truck so I stored it. I have asked my dealer about either getting my money back or using the 450 bucks towards gm accesories or something. They are insisting my car will still rust quickly unless I get it undercoated. I know this isn't true. The guy is pretty much refusing to refund the money one way or another and wants to undercoat my car. Im waiting for a call back from another guy at the dealer. Am I obligated to get the undercoating or should they give me my money if they didn't do the work??

02-20-2011, 12:37 AM	#2
The Stig knows 2 facts about ducks Drives: ...and they're both wrong Join Date: Aug 2009 Location: The HMS Invincible Posts: 25,072 View My Garage	If they havent under coated the car yet they are obligated to give you a refund. Unless when you bought it you were told no refunds. __________________

02-20-2011, 09:55 AM	#3
Nutbutt Drives: 2011 RJT 2LT/RS Convertible Join Date: Nov 2009 Location: Western Massachusetts Posts: 3,381 View My Garage	Well once you signed the sales agreement and if it includes the undercoating you are obligated to buy it. This is usually a big money maker for them so this is why they may be taking a hard stance. I can't believe that the dealer would do this though. They usually are looking for the next sale so why tick off a potential repeat customer ??? __________________ 1st IPF Supercharged 2011 2LT/RS RJT Convertible

02-20-2011, 10:20 AM	#4
2010 SS RS Drives: 2010 2SS/RS IBM Black Polished Join Date: Feb 2009 Location: Colorado Posts: 2,106	first off I would just hate to have that crap all over the underside of your Camaro. Suspension parts and mods would become a real pain in the a$$ Typically that is done at the finance guys desk along with extended warranty so i would assume you dont have it on the actual deal until you close your deal. If you have closed your deal and they have given you a I OWE statement to perform the undercoating then read the terms on that statement. If you have financed the undercoating then it would be difficult for them to just give you back cash as it has become part of the security interest. If you paid cash for the undercoating then they should be able to refund cash. __________________ 418 Stroker, 621RWHP 648 lbs TORQUE Built by Laramie GM Auto Center Tuned by Nick at Mac Autosport. EForce SC, 2 3/4pulley,LPE dual fuel pump, JRE Twin fuel rail upgrade, posi clutch kit, RX oilcatch can and breather, Callies Compstar crankshaft and rods, Racing bearings, CP -13.8 race pistons, steel rings, Comp Cams X6 blower cam, Springs, HD timing chain and tensioner, Doug Thorley Tri Y LT headers, 89.7lb injectors, RPM rollbar, DSS1400 shafts, Simpson 5 pt harness, BMR Toe rods and trailing arms, led lights, RPM input and output shafts

02-20-2011, 06:50 PM	#6
clg_98ta Drives: 2010 Camaro 2SS Join Date: Jan 2010 Location: Austin, TX Posts: 2,698 View My Garage	Undercoating is just another way for the dealer to make money. Canceling this is like chopping another $400 off the sales price or reducing the salesman's commission by $300 or so. __________________ Black 2SS ordered 1/4/2010, received 2/19/2010

02-20-2011, 12:12 PM	#5
turboguy327 Banned Drives: 2011 Chevy Camaro Join Date: Sep 2010 Location: USA Posts: 704	The undercoating was financed. But my 5k down payment is listed on there as well. Couldn't they take it out of my down payment?? Im not asking for cash back although that would be preffered. I even told the guy I would buy gm accesories with it to keep the money at the dealership. They don't make a ton on camaro undercoatings because they do it can by can by hand. I saw them doing it to another one. They used 2 cases. I wont be buying another car from this place anyway and I think they know it. So they aren't as worried about a repeat customer as much as they usually would be.

02-20-2011, 08:03 PM	#8
eflynnbot The People's Choice Drives: 11 CGM 2SS RS Join Date: Jan 2011 Location: Burlington, MA Posts: 157	So wait a second. I live in the north east and will be ordering my " daily driver" camaro soon. Should I not get the dealer undercoating?

02-22-2011, 08:35 PM	#11
turboguy327 Banned Drives: 2011 Chevy Camaro Join Date: Sep 2010 Location: USA Posts: 704	So any other ideas?? Can I complain to GM after the fact about something like this. Last edited by turboguy327; 02-22-2011 at 11:53 PM.

02-23-2011, 10:08 AM	#12
GhostOutlaw Drives: Black 2011 2LT/RS Join Date: Sep 2010 Location: NJ Posts: 282	Undercoat is just a gimick to make them money, one of the oldest there is. It provides little real protection from rock salt bouncing around at 65 miles an hour. Get your money back and walk out.

02-23-2011, 06:01 PM	#13
gml1998 Drives: 2010 Synergy Green Camaro Join Date: Jun 2010 Location: Minooka Illinois Posts: 693	Back in the day, when I wrote service for a Chevy dealer,rustproofing and undercoating had a very large profit margin. Dealer paid an 8.00 an hour guy to spray 25.00 worth of undercoating and charged whatever he could get for it. Sometimes the salesman would throw in undercoating/rustproofing for "free" to entice a person to buy a car.In reality the 400.00 job cost the dealer 40.00. I wouldn't have it done to my car.It's a mess when you work on the car. Also the factory corrosion warranty is pretty good.

02-27-2011, 09:54 PM	#14
C586 Account Suspended Drives: 2011 Camaro LS Join Date: Dec 2010 Location: NY Posts: 1,117	What dealer?? Last edited by C586; 02-27-2011 at 10:06 PM.

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