04-12-2012, 10:12 PM | #1 |
Drives: 2011 Camaro 2SS/RS Vert Join Date: Nov 2011
Location: Detroit
Posts: 230
|
Convertible Top Recall
Hello All,
First off, disclaimers here. I'm no expert, mechanic, engineer, or definitive source of knowlege here. I can only simply share the experience that I had today and hope that sharing the information helps. It may already be out there, but I didn't see it from tertiary searches. Anyway, took my car to the dealer today on a follow up from a recent visit where they were checking my first to second shift. While there last time, I mentioned that I'd heard a lot of problems with tops rubbing, etc. The service rep ordered some sort of shim parts to fix rubbing issues, etc. The parts were on order, so I had to bring my car back today for the repair. I hadn't noticed any particular issues yet, but the thought was that this would be a preventative fix. So today when I took my car in for the scheduled appt., the dealer said that over the past week, GM issued a recall on this issue and they have newly developed parts to put on the car that will eliminate the problem. Going back next week. Like I said, this may have been covered already, but if not, hopefully this news helps and perhaps someone more in the know can provide detail to this. The service rep was unable to describe what the recall repair entailed, outside of it being newly developed parts to fix the problem. |
04-12-2012, 10:49 PM | #2 |
Drives: 2011 RS/2SS Join Date: Jun 2011
Location: Okotoks, Alberta
Posts: 381
|
I was just informed of this recall as well this week. My dealer couldn't give any details either as it was just released to them as well????
|
04-13-2012, 02:00 AM | #3 |
Drives: A Gift From My Wife Join Date: Apr 2009
Location: Powder Springs, GA
Posts: 1,557
|
__________________
2012 Convert 2SS/RS SW/IO LS3 - Build #1081
07/21/2011 - (3800) Order produced and vehicle is being prepared for shipping. 08/09/2011 - (4200) Shipped (vehicle is shipped to the dealer or interim point of delivery). 08/16/2011 - (5000) Vehicle has been delivered to dealer. 08/19/2011 - In my possession. |
04-13-2012, 03:54 AM | #4 |
SNOT URS
Drives: '17 Krypton A10 ZL1 '14 Challenger Join Date: Aug 2010
Location: North of Detroit
Posts: 407
|
owensmat ~ what dealership did you go to?
__________________
11/22/10 1100 ___________________ 02/09/17 1100 Krypton Green ZL1 A10 Vert
01/04/11 3400 ___________________ 04/07/17 Coupe ORDER# VGDJVB 01/12/11 3000 ___________________ 04/12/17 3000 Coupe 01/15/11 3300 ___________________ 04/18/17 TPW ~ 5/15/17 01/18/11 3400 TPW ~ 1/24/11 ______ 05/01/17 3100 01/27/11 4B00 ~ VIN#55960 _______ 05/03/17 3300 02/28/11 4B00 ___________________ 05/05/17 3400 03/14/11 Bought VIN#65770 ________ 05/16/17 3800 ~ VIN#209129 05/03/11 VIN#55960 delivered ______ 05/18/17 delivered |
04-13-2012, 08:31 AM | #5 |
Drives: 2012 LT2 45th Vert Join Date: Apr 2012
Location: Texas
Posts: 26
|
Mine is in the shop right now getting the new exhaust system installed and the recall (not a TSB) on the top. I just picked up the car April 2.
|
04-13-2012, 08:41 AM | #6 |
So is this a recall or a TSB? Am I going to get a letter in the mail?
__________________
K&N Typhoon CAI, Flowmaster Outlaw axle backs, Vertini 20" Wheels, Sparks Restorations SS Emblems, GM Wind Restrictor, Splash Guards
|
|
04-13-2012, 09:03 AM | #7 |
Drives: 2011 Camaro 2SS/RS Vert Join Date: Nov 2011
Location: Detroit
Posts: 230
|
My dealer specifically used the word, "recall". He used it twice. Now, of course, he could have been mistaken, but I am not in my recount of the discussion. He said that within the last week, GM issued a recall on the top issue. As I suggested, I'm not sure what this entails, but he did detail that it would require newly designed parts that were on order for the top. That's about all I have. If I get additional details, I'll let you know. I'm a little concerned, in that I haven't noticed any specific issues with my top yet, so the thinking is why fix it, but it sounds from many on here that it would be an inevitability to have the issues of rubbing, etc? The other piece of information here though is that I have hardly paid much attention to details of the top. I haven't even really looked at it very close, aside from checking the seal. Any way around it, hopefully this all turns into something positive for everyone.
|
04-13-2012, 09:10 AM | #8 |
"SHARK" Born Apr.26,2011
Drives: 2011 CGM 2LT/RS Convertible Join Date: Oct 2011
Location: Mississauga,Ontario
Posts: 870
|
my vert is in for 5th bow replacement and my dealer told me as well specifically "recall" and it pertains to the tsb issued last week " convertible top enhancements".so it is really a tsb that applies to specific vin #'s and from what my dealer said is a recall on those vin #'s
so it looks like GM is starting to take more of a proactive approach rather than a reactive approach. |
04-13-2012, 10:05 AM | #9 |
Drives: 2011 Camaro 2LT RS Convertible Join Date: Jul 2011
Location: USAREUR, CONUS/DOD-A, VA
Posts: 1,745
|
I just checked with my selling dealer's service dept. and they confirmed an "Open Recall" on the top which just came out last week. It sounded to me as thought it's the TSB.
The service advisor told me that it's a 2-stage appt. 1. Bring the car in and they'll inspect it and order any parts, if necessary. 2. Bring the car in and have the parts replaced / adjusted.
__________________
2011 Camaro 2LT RS Convertible
Summit White Black Leather 3 Pedals Build Date: 06/27/2011 Purchased: 07/30/2011 Title Received: 08/15/2011 1984 Camaro (3rd Gen.): Traded: 1987 "Meet the new boss. Same as the old boss." |
04-13-2012, 11:35 AM | #10 |
"Catharine"
Drives: '11 2SS/RS LS-3 IOM/IO vert Join Date: Mar 2011
Location: Southern NH
Posts: 2,132
|
Excellent. Waiting to bring mine in until I hear the results of others' experiences ...
__________________
|
04-13-2012, 02:21 PM | #11 |
Drives: 2021 1LE Join Date: Jul 2011
Location: N'Awlinz
Posts: 6,315
|
Just check to make sure that the work is performed. Took mine in and when I picked it up the work had NOT been performed. You think they would have gotten a clue when I handed them the TSB up front. I am waiting for the service shop manager to call me. I am giving them one more bite at this apple and then I will unleash hell fire.
|
04-13-2012, 02:51 PM | #12 |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,327
|
The program that all of you are referring to is not a recall. It is a Customer Satisfaction Program. It is a little different from a recall in that a recall is a forced repair of the vehicles involved where as a Customer Satisfaction Program is an acknowledgement of an issue in certain vehicles and the voluntary fixing of said issue. This one being about the convertible tops is valid through April of 2014. I hope this is the final fix for this issue and none of you have problems ever again. I hope this helps to answer your questions and if you need to know if your vehicle is involved send me your VIN and I will respond as soon as I can.
Jeff Morris, Chevrolet Customer Service |
04-13-2012, 03:20 PM | #13 |
2G1FK3DJ6B9173936
Thank you for the info.
__________________
K&N Typhoon CAI, Flowmaster Outlaw axle backs, Vertini 20" Wheels, Sparks Restorations SS Emblems, GM Wind Restrictor, Splash Guards
|
|
04-13-2012, 04:52 PM | #14 |
Drives: 2012 2LT RS VICTORY RED W BLACK TOP Join Date: Apr 2012
Location: WISE COUNTY TEXAS
Posts: 28
|
Texasbeachbum
What is the name of exhaust you putting on? |
|
|
Thread Tools | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
What a joke about top quality!! | 95birdible | Camaro Convertible Forum | 68 | 10-06-2011 08:42 AM |
Convertible top leaking | gtoimpulse | Camaro Convertible Forum | 2 | 08-10-2011 08:44 PM |
hard top convertible? | MrandMrsNinja | 5th Gen Camaro SS LS LT General Discussions | 32 | 03-28-2011 08:04 PM |
THE NEW YORK TIMES reviews Camaro convertible AND says Z28 will follow ZL1 | camaro5 | Camaro Convertible Forum | 12 | 02-21-2011 09:42 AM |
Camaro Convertible First Drive Review by Jalopnik | nick at night | Camaro Convertible Forum | 18 | 01-31-2011 07:23 AM |