A Message from GMConnects.... - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Hylton · 11-20-2012, 08:06 PM

Quote:

Originally Posted by Genob4c

Thanks, Hylton. You should offer it as a pay service. Say charging a $25 fee to let a user track one order from start to finish. I think you'd come out pretty good.

Geno

Thanks for the suggestion but we believe customers deserve this level of service at no additional cost.

Genob4c · 11-20-2012, 08:14 PM

I agree. But I'd be willing to pay for it rather than not have it at all, or harassing poor Becky every day for an update.

Geno

tramtwo · 11-20-2012, 08:22 PM

Becky doesn't mind I'm sure... and she does a great job. It adds value to the Camaro experience for sure! But Id like to have a more robust experience . For instance my dealer was able to tell me today! that he has an invoice and that it forecast a delivery date!!

I have a 4300 status provided by Becky today which is more than I knew yesterday. Hope a robust customer interface is picked up by GM.

I have this vision of clicking on a link and having a transportation map with a little Camaro updated real time moving across the map heading my way.

Genob4c · 11-20-2012, 08:30 PM

I yearn for the day they have real time video of our cars moving down the assembly line. How cool would that be?

Geno

11-20-2012, 08:14 PM	#16
Genob4c Drives: 2015 Camaro Z/28 Join Date: May 2011 Location: Winchester, KY Posts: 354	I agree. But I'd be willing to pay for it rather than not have it at all, or harassing poor Becky every day for an update. Geno __________________ Now: 2015 Z/28 Former: 2013 ZL1 Vert – Crystal Red 1978 Corvette Pace Car 1969 Pace Car 1969 Z/28 – Cortez Silver, 1974 LT/Z28 Blue 1974 Z28 Dark Green , 1976 Camaro Type LT – Black 1980 Z28 – Charcoal, 1981 Z28 – Dark Blue 1981 Z28 – Claret, 1982 Pace Car 1986 IROC – Red, 1993 Z28 – Red 1996 Z28 vert, 1998 Z28 Dk Blue 2002 B4C 2004 Vette – LeMans Blue 2008 Vette - CRT 2011 Camaro Pace Car

11-20-2012, 08:22 PM	#17
tramtwo Drives: 2021 1LE Join Date: Jul 2011 Location: N'Awlinz Posts: 6,315	Becky doesn't mind I'm sure... and she does a great job. It adds value to the Camaro experience for sure! But Id like to have a more robust experience . For instance my dealer was able to tell me today! that he has an invoice and that it forecast a delivery date!! I have a 4300 status provided by Becky today which is more than I knew yesterday. Hope a robust customer interface is picked up by GM. I have this vision of clicking on a link and having a transportation map with a little Camaro updated real time moving across the map heading my way. Last edited by tramtwo; 11-20-2012 at 09:43 PM.

11-20-2012, 08:30 PM	#18
Genob4c Drives: 2015 Camaro Z/28 Join Date: May 2011 Location: Winchester, KY Posts: 354	I yearn for the day they have real time video of our cars moving down the assembly line. How cool would that be? Geno __________________ Now: 2015 Z/28 Former: 2013 ZL1 Vert – Crystal Red 1978 Corvette Pace Car 1969 Pace Car 1969 Z/28 – Cortez Silver, 1974 LT/Z28 Blue 1974 Z28 Dark Green , 1976 Camaro Type LT – Black 1980 Z28 – Charcoal, 1981 Z28 – Dark Blue 1981 Z28 – Claret, 1982 Pace Car 1986 IROC – Red, 1993 Z28 – Red 1996 Z28 vert, 1998 Z28 Dk Blue 2002 B4C 2004 Vette – LeMans Blue 2008 Vette - CRT 2011 Camaro Pace Car