RiderGraphix - AVOID - Page 6 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Moonsault · 06-28-2009, 11:34 AM

Screw it. You're a crook. I tried to apologize and be diplomatic but to hell with it.

If the Bumblebee stripe you sell is perfect, why for 8 weeks have you not had a photo of it fitted on your website instead of a misleading computer graphic?? Look at the photo of the stripes MASTER posted of his stripes installed on his red SS - they are not perfectly parallel and equal width as your graphic demonstrates. They curve in just like mine (although not as bad), but they are NOT perfectly straight like your graphic indicates. Therefore, you sold me something under false advertisement. Do you want to do down that road? I think legally that's plenty of ground for a refund.

There is NO argument you can make on that. Two different cars and two different installations prove that your stripes do not run straight but curve and do not match the advertised picture on your site. THAT IS FALSE ADVERTISING.

If anybody DOES decided to deal with this guy DO IT THROUGH EBAY. He knows how to manipulate PayPal's dispute system, so if you PayPal him directly you are screwed. If you DO decide to deal with him go through eBay, that way they will protect you in a dispute and not let him get away with sending you crap.

For such an honest businessman and stand-up guy, WHY DO YOU NOT HAVE A CONTACT PHONE NUMBER OR ADDRESS ON YOUR WEBSITE?

And yes I did talk to Sema on Saturday, thank you. Unlike you, they do answer their emails.

GUYS SHOP ELSEWHERE - RIDER ISNT WORTH THE RISK.

Tecca · 06-28-2009, 11:44 AM

This thread needs to be locked,

Both of you are acting immature. This is a great community of individuals, is it nice to be told when there is a bad dealer yes, does the dealer have the right to defend himself yes. But at this point it is a standoff that nobody will win. The only thing you can do from this point is contact the BBB.

Moonsault, Rider isn't going to refund you your money thats it. Is it right or wrong it is a 50/50 thing your partially right but so is he.

The best thing to do at this point is forget about it take the hit in the pocketbook and just enjoy that beautiful car in your driveway. Trust me this car is a great stress reliever, just go take a drive and enjoy.

Rogue Leader · 06-28-2009, 12:04 PM

Sorry but from my view Matsters look fine, I can't see any issue.

I do not know enough about vinyl or applying it to say what happened, only that your stripes definitely look weird.

I hope this can be worked out for all...

Moonsault · 06-28-2009, 12:11 PM

Look at the right stripe on Master's 2nd and 3rd photos - it isn't straight. It bends inwards. Rider's graphic indicates the stripe will be perfectly straight from start to finish. Mine curves a LOT more compared to Master's, but his does it as well.

autoguy · 06-28-2009, 12:18 PM

Quote:

Originally Posted by Moonsault

Look at the right stripe on Master's 2nd and 3rd photos - it isn't straight. It bends inwards. Rider's graphic indicates the stripe will be perfectly straight from start to finish. Mine curves a LOT more compared to Master's, but his does it as well.

It is called an optical illusion...... Did you ever look down the road when you are driving? Do the lines on both sides of the road look parallel? No they do not. They are but they look like they are coming to a point don't they? You are dealing with multiple views, two different installs, and with the compound curves of the hood, they will always look different from a different point of view.

autoguy · 06-28-2009, 12:21 PM

Quote:

Originally Posted by Moonsault

Screw it. You're a crook. I tried to apologize and be diplomatic but to hell with it.

If the Bumblebee stripe you sell is perfect, why for 8 weeks have you not had a photo of it fitted on your website instead of a misleading computer graphic?? Look at the photo of the stripes MASTER posted of his stripes installed on his red SS - they are not perfectly parallel and equal width as your graphic demonstrates. They curve in just like mine (although not as bad), but they are NOT perfectly straight like your graphic indicates. Therefore, you sold me something under false advertisement. Do you want to do down that road? I think legally that's plenty of ground for a refund.

There is NO argument you can make on that. Two different cars and two different installations prove that your stripes do not run straight but curve and do not match the advertised picture on your site. THAT IS FALSE ADVERTISING.

If anybody DOES decided to deal with this guy DO IT THROUGH EBAY. He knows how to manipulate PayPal's dispute system, so if you PayPal him directly you are screwed. If you DO decide to deal with him go through eBay, that way they will protect you in a dispute and not let him get away with sending you crap.

For such an honest businessman and stand-up guy, WHY DO YOU NOT HAVE A CONTACT PHONE NUMBER OR ADDRESS ON YOUR WEBSITE?

And yes I did talk to Sema on Saturday, thank you. Unlike you, they do answer their emails.

This will really make things better won't it?

So what is your issue? The fact that you are now nit picking that they have a slight curve, or the fact that your installer positioned them wrong and had them full of bubbles and now you are using anything else as an excuse to get a refund.

The installation instructions clearly state to dry fit all graphics before installing. If this was done, and there were issues, you could have stopped what you were doing and sent them back. You made the decision to have them installed.

I'll tell you what, if you send back all of the stripes in original unused condition including the original ones, I will be happy refund your entire purchase. If not, then there is nothing else I can do.

Do you go to Wal-Mart, buy a shirt, wear it for a week, then decide it doesn't fit and return it? No, you try it on before using it. If it is returned undamaged, you can get a refund. If you take it back washed, worn, stained, etc. they will laugh at you.

I believe the definition of a crook is some one that tries to get something without paying for it. I sent you stripes that were perfectly fine, a third party screwed them up, and now you want a refund from me?

Moonsault · 06-28-2009, 12:43 PM

Your stripes are flawed. Stop blaming my installer for your miscalculation. You got the spoiler stripes wrong and have admitted this. You were also off with the hood stripes. If it's an "optical illusion" your graphic should show this so your buyers know exactly what they are paying for. It doesn't. You are selling an item under false advertising. End of story. Stop deferring blame onto the installer for your design mistake.

CatiaJockey · 06-28-2009, 01:30 PM

Moonsault, I think you're out of line here. You're making a lot of demands from a supplier who has credentials by the thousands and you're the only one to vouch for your installer. I looked closely at Matsters pictures, he's happy and they look great. From the outside looking in (which is the posture you've put everyone in by making this public stand) I'd say your installer has incorrectly installed this product. You may have witnessed the install but you're no expert either. Be careful if you decide legal action, you might find yourself not only out of your decal money, but RiderGraphics legal expenses along with yours. Blame you you must, but you should tone down your aggression towards a legitimate business. You might find yourself being sued for public slandering. Just friendly advice dude, take it for whatever you think its worth.

Moonsault · 06-28-2009, 01:48 PM

Fair enough. I'll say no more and let others draw their own opinions and conclusions.

Caveat emptor.

autoguy · 06-28-2009, 01:52 PM

I think it is time for this to be closed..........

dstairs · 06-28-2009, 03:02 PM

I think if folks read your feedback on Ebay, like I did even before this thread was started they will see multiple positive comments in the feedbacks. Autoguy, let your customers's experience speak for your product. One or two customers can come up with complaints that are legit and need special attention, so-be-it, you do what you can to assist them, however, if they start hurting your business calling you a crook and your product poor quality, then it is time to step back take a breath and just post your ebay profile for everyone to read. You deal civilly with civil customers, you can not deal with uncivil ones at all, they will have no couff and will drag your name down. I have seen a customer get so irate at a car dealer, they painted their car Yellow and wrote LEMON all over it, then parked it across the street from the deal. It turned out the problem was a non warranty issue on a car that had over 36k miles on it and would have ended up costing the customer less than 100 dollars to repair. He probably spent that much is cheap house paint and a brush to slap on the paint. He took a car valued at a few 1000 dollars even unrepaired and turned t intoan unsellable eyesore. This was several years ago before I was involved in the business, but even then I saw through it, and realized there was probably a more sane version than was being told by the car owner.

Take my advise let your performance history do the talking post your ebay profile in response and let others decide based on a huger consenus than one customer.

06-28-2009, 12:04 PM	#73
Rogue Leader Iatefiberglassinsulation Drives: 2010 Camaro 2SS M6 Join Date: Oct 2008 Location: Long Island Posts: 3,601 View My Garage	Sorry but from my view Matsters look fine, I can't see any issue. I do not know enough about vinyl or applying it to say what happened, only that your stripes definitely look weird. I hope this can be worked out for all... __________________ 2010 Chevrolet Camaro SS - was daily driver, now toy 2020 Alfa Romeo Giulia Quadrifoglio - Daily Driver 2017 Mercedes Benz GLE 350 - Wifes Car 2008 Chevy Silverado 2500 HD LT 6.0 - Tow Vehicle 1991 Alfa Romeo 164S - Project Car 1994 Volkswagen Golf - Race Car "Like" my race team on Facebook: http://www.facebook.com/farfrumwinnin

06-28-2009, 01:30 PM	#78
CatiaJockey Drives: 2010 2LT RS Join Date: Mar 2008 Location: Ocean Springs, Ms Posts: 2,799 View My Garage	Moonsault, I think you're out of line here. You're making a lot of demands from a supplier who has credentials by the thousands and you're the only one to vouch for your installer. I looked closely at Matsters pictures, he's happy and they look great. From the outside looking in (which is the posture you've put everyone in by making this public stand) I'd say your installer has incorrectly installed this product. You may have witnessed the install but you're no expert either. Be careful if you decide legal action, you might find yourself not only out of your decal money, but RiderGraphics legal expenses along with yours. Blame you you must, but you should tone down your aggression towards a legitimate business. You might find yourself being sued for public slandering. Just friendly advice dude, take it for whatever you think its worth. __________________

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06-28-2009, 11:34 AM	#71
Moonsault 5th Gen STIG Drives: 2010 2LT RS Join Date: Nov 2008 Location: Orlando, FL Posts: 140	Screw it. You're a crook. I tried to apologize and be diplomatic but to hell with it. If the Bumblebee stripe you sell is perfect, why for 8 weeks have you not had a photo of it fitted on your website instead of a misleading computer graphic?? Look at the photo of the stripes MASTER posted of his stripes installed on his red SS - they are not perfectly parallel and equal width as your graphic demonstrates. They curve in just like mine (although not as bad), but they are NOT perfectly straight like your graphic indicates. Therefore, you sold me something under false advertisement. Do you want to do down that road? I think legally that's plenty of ground for a refund. There is NO argument you can make on that. Two different cars and two different installations prove that your stripes do not run straight but curve and do not match the advertised picture on your site. THAT IS FALSE ADVERTISING. If anybody DOES decided to deal with this guy DO IT THROUGH EBAY. He knows how to manipulate PayPal's dispute system, so if you PayPal him directly you are screwed. If you DO decide to deal with him go through eBay, that way they will protect you in a dispute and not let him get away with sending you crap. For such an honest businessman and stand-up guy, WHY DO YOU NOT HAVE A CONTACT PHONE NUMBER OR ADDRESS ON YOUR WEBSITE? And yes I did talk to Sema on Saturday, thank you. Unlike you, they do answer their emails. GUYS SHOP ELSEWHERE - RIDER ISNT WORTH THE RISK.

06-28-2009, 11:44 AM	#72
Tecca . Drives: ... Join Date: Apr 2009 Location: Colorado Posts: 1,377	This thread needs to be locked, Both of you are acting immature. This is a great community of individuals, is it nice to be told when there is a bad dealer yes, does the dealer have the right to defend himself yes. But at this point it is a standoff that nobody will win. The only thing you can do from this point is contact the BBB. Moonsault, Rider isn't going to refund you your money thats it. Is it right or wrong it is a 50/50 thing your partially right but so is he. The best thing to do at this point is forget about it take the hit in the pocketbook and just enjoy that beautiful car in your driveway. Trust me this car is a great stress reliever, just go take a drive and enjoy.

06-28-2009, 12:11 PM	#74
Moonsault 5th Gen STIG Drives: 2010 2LT RS Join Date: Nov 2008 Location: Orlando, FL Posts: 140	Look at the right stripe on Master's 2nd and 3rd photos - it isn't straight. It bends inwards. Rider's graphic indicates the stripe will be perfectly straight from start to finish. Mine curves a LOT more compared to Master's, but his does it as well.

06-28-2009, 12:43 PM	#77
Moonsault 5th Gen STIG Drives: 2010 2LT RS Join Date: Nov 2008 Location: Orlando, FL Posts: 140	Your stripes are flawed. Stop blaming my installer for your miscalculation. You got the spoiler stripes wrong and have admitted this. You were also off with the hood stripes. If it's an "optical illusion" your graphic should show this so your buyers know exactly what they are paying for. It doesn't. You are selling an item under false advertising. End of story. Stop deferring blame onto the installer for your design mistake.

06-28-2009, 01:48 PM	#79
Moonsault 5th Gen STIG Drives: 2010 2LT RS Join Date: Nov 2008 Location: Orlando, FL Posts: 140	Fair enough. I'll say no more and let others draw their own opinions and conclusions. Caveat emptor.

06-28-2009, 01:52 PM	#80
autoguy Drives: 10 SS,11 SS Pace, 13 ZL1 IOM Join Date: Oct 2008 Location: Pennsylvania Posts: 1,735 View My Garage	I think it is time for this to be closed..........

06-28-2009, 03:02 PM	#81
dstairs Farewell Thor Drives: 95 Caddy Deville Concours Join Date: Apr 2009 Location: Texas Posts: 214 View My Garage	I think if folks read your feedback on Ebay, like I did even before this thread was started they will see multiple positive comments in the feedbacks. Autoguy, let your customers's experience speak for your product. One or two customers can come up with complaints that are legit and need special attention, so-be-it, you do what you can to assist them, however, if they start hurting your business calling you a crook and your product poor quality, then it is time to step back take a breath and just post your ebay profile for everyone to read. You deal civilly with civil customers, you can not deal with uncivil ones at all, they will have no couff and will drag your name down. I have seen a customer get so irate at a car dealer, they painted their car Yellow and wrote LEMON all over it, then parked it across the street from the deal. It turned out the problem was a non warranty issue on a car that had over 36k miles on it and would have ended up costing the customer less than 100 dollars to repair. He probably spent that much is cheap house paint and a brush to slap on the paint. He took a car valued at a few 1000 dollars even unrepaired and turned t intoan unsellable eyesore. This was several years ago before I was involved in the business, but even then I saw through it, and realized there was probably a more sane version than was being told by the car owner. Take my advise let your performance history do the talking post your ebay profile in response and let others decide based on a huger consenus than one customer.