Screwed Over by both GM and Dealer! RESOLVED - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Dave McFly · 05-27-2009, 11:19 AM

JDBeck23 · 05-27-2009, 11:24 AM

Wow, this is a new one. Im the the others... something tells me that GM doesnt know about your situation. Get a hold of GM customer service and get the number for your local GM rep. Dont give up!

rmpackers · 05-27-2009, 11:26 AM

This is totally not right.:( I agree I think it is a Dealer issue. See if you can work on that Missou dealer (nicely) I'm sure he/she would be glad to take your money for a fast sale, without an upgrade in price. Then get yourselves up there ASAP!

kdoske · 05-27-2009, 11:26 AM

this is aweful

dkc5205 · 05-27-2009, 11:27 AM

It sounds very odd to me. I have a hard time believing that GM would do that. If that is really happening I bet it is at the dealer level. Just kind of hard to believe

UCF w00t · 05-27-2009, 11:27 AM

Quote:

Originally Posted by JulesTX

Yep! The MO Dealer (W-K GM in Sedalia, MO) has told us over the phone that the car is theirs to sell however they chose.

And I realize the local dealership must owe GM some money, but I've heard of others being able to get their car sent to another dealer for pickup. Why would GM just snap this car away from us, without even trying to work something out to the customer's benefit?

We have been loyal GM customers for 30+ years. This sucks!

Wow... how can you sleep at night doing business like this?

PonyMan · 05-27-2009, 11:27 AM

Quote:

Originally Posted by JulesTX

My husband is contacting GM through their customer service number this morning to see what they say.

Our dealer claims they are trying to get the regional rep to help change this. But so far no word.

What dealer is it in West Texas? I may have some info for you.

bossbunny · 05-27-2009, 11:28 AM

Wow. That is so cruel. I would raise some cain!!

UCF w00t · 05-27-2009, 11:29 AM

Quote:

Originally Posted by dk****5

It sounds very odd to me. I have a hard time believing that GM would do that. If that is really happening I bet it is at the dealer level. Just kind of hard to believe

Quote:

Originally Posted by rmpackers

This is totally not right.:( I agree I think it is a Dealer issue. See if you can work on that Missou dealer (nicely) I'm sure he/she would be glad to take your money for a fast sale, without an upgrade in price. Then get yourselves up there ASAP!

Quote:

Originally Posted by JDBeck23

Wow, this is a new one. Im the the others... something tells me that GM doesnt know about your situation. Get a hold of GM customer service and get the number for your local GM rep. Dont give up!

Quote:

Originally Posted by Ject

If I were you, I'd contact GM customer support and figure out what the deal is. The car should be delivered to a local dealership for you to pick up. Maybe the dealership had a hand in doing this.. GM wouldn't (and shouldn't have) willingly done this knowing a person was expecting the car.

Call GM customer support.

It's been posted on here by dealers that this is standard operating procedure. If a dealer is in financial trouble with GMAC, they won't ship cars to that dealer but will pick someone else to give them to. You *SHOULD* be able to contact customer service and get the car routed to another dealer. I'm not saying that there isn't a possibility that this was just a dealer-dealer transaction however it is also highly likely that the story is accurate.

JulesTX · 05-27-2009, 11:32 AM

Our dealer in Texas is called WestStar Autoplex in Monahans, TX.

Stevo · 05-27-2009, 11:35 AM

PHP Code:


			
Why would GM just snap this car away from us, without even trying to work something out to the customer's benefit? ...We have been loyal GM customers for 30+ years. This sucks!

Obviously you don't understand what this is all about...now don't blame GM...never blame GM...now...let's just get a move-on here and go buy yer car for whatever the dealer tells you.

*TAG UR IT* · 05-27-2009, 11:38 AM

I seriously call

on the dealers part.

Let's say that this dealer you ordered from owed GM some money. Wouldn't the sale of the car to you benefit the dealer and in turn, pay back GM?

If your dealer was going under, why would they give away a perfectly good car that is going to be sold in a few days anyway???

I bet you a million dollars it was a dealer trade and GM knows nothing of this. That other dealer wanted your car and your dealer probably wanted a Z06 Atomic Orange w/ such and such package....and they decided to trade....because they CAN do that and SCREW the customer.

Again...This is BULLSH!T. I see NO reason for GM to do this.

PonyMan · 05-27-2009, 11:40 AM

Quote:

Originally Posted by JulesTX

Our dealer in Texas is called WestStar Autoplex in Monahans, TX.

I live in the Permian Basin also, WestStar, I have been told is in deep to GM/GMAC and will most likley go under in the very near future. I hope you hear some good news soon!

1969to2010 · 05-27-2009, 11:43 AM

not what GM needs right now,, my dealership experience with other cars were a nightmare If we werent so diehard GM we would be driving Fords, they deserved to lose me as a customer,,

05-27-2009, 11:19 AM	#15
Dave McFly new car smell Drives: 2007 Ford Mustang 'Natasha' Join Date: Jan 2007 Location: Jamestown, NY Posts: 2,115 View My Garage	__________________ "May the forces of evil become confused on the way to your house." George Carlin

05-27-2009, 11:24 AM	#16
JDBeck23 Drives: 2010 Camaro, 2SS/RS Join Date: May 2009 Location: King George, Va Posts: 881	Wow, this is a new one. Im the the others... something tells me that GM doesnt know about your situation. Get a hold of GM customer service and get the number for your local GM rep. Dont give up! __________________ 2010 2SS/RS CGM American Racing Headers, Magnaflow axle back, Roto-Fab CAI, Audio Integrations Sub box, Alpine Type R 10, Alpine MRP-500 amp, Pro Clips iPhone Mount

05-27-2009, 11:35 AM	#25
Stevo Drives: Camaro 2010 SIM Join Date: Nov 2008 Location: Louisiana Posts: 348	PHP Code: `Why would GM just snap this car away from us, without even trying to work something out to the customer's benefit? ...We have been loyal GM customers for 30+ years. This sucks!` Obviously you don't understand what this is all about...now don't blame GM...never blame GM...now...let's just get a move-on here and go buy yer car for whatever the dealer tells you.

05-27-2009, 11:43 AM	#28
1969to2010 The Man in Black Drives: 1969 Camaro 2010 Camaro 1SS Join Date: Apr 2009 Location: Long Island NY Posts: 2,016	not what GM needs right now,, my dealership experience with other cars were a nightmare If we werent so diehard GM we would be driving Fords, they deserved to lose me as a customer,, __________________

05-27-2009, 11:26 AM	#17
rmpackers Ride this Chevy Drives: 2010 RJT RS Camaro Join Date: May 2009 Location: Lincoln, Nebraska Posts: 1,575	This is totally not right.:( I agree I think it is a Dealer issue. See if you can work on that Missou dealer (nicely) I'm sure he/she would be glad to take your money for a fast sale, without an upgrade in price. Then get yourselves up there ASAP!

05-27-2009, 11:26 AM	#18
kdoske Waiting For My 1SS/RS SIM Drives: Sold My Lancer, now carless :/ Join Date: Apr 2009 Location: louisiana Posts: 950	this is aweful

05-27-2009, 11:27 AM	#19
dkc5205 Drives: 2010 RJT 2LT/RS Camaro Join Date: Feb 2009 Location: Arizona Posts: 26	It sounds very odd to me. I have a hard time believing that GM would do that. If that is really happening I bet it is at the dealer level. Just kind of hard to believe

05-27-2009, 11:28 AM	#22
bossbunny Mrs. Bunny to you Drives: Not a Camaro Join Date: May 2009 Location: Cut 'N Shoot Texas Posts: 24,336	Wow. That is so cruel. I would raise some cain!!

05-27-2009, 11:32 AM	#24
JulesTX Drives: 1968 Camaro Join Date: May 2009 Location: West Texas Posts: 59	Our dealer in Texas is called WestStar Autoplex in Monahans, TX.

05-27-2009, 11:38 AM	#26
TAG UR IT www.Camaro5store.com Drives: 2014 ZL1 #705 Join Date: Jul 2006 Location: SA, Texas Posts: 26,544 View My Garage	I seriously call on the dealers part. Let's say that this dealer you ordered from owed GM some money. Wouldn't the sale of the car to you benefit the dealer and in turn, pay back GM? If your dealer was going under, why would they give away a perfectly good car that is going to be sold in a few days anyway??? I bet you a million dollars it was a dealer trade and GM knows nothing of this. That other dealer wanted your car and your dealer probably wanted a Z06 Atomic Orange w/ such and such package....and they decided to trade....because they CAN do that and SCREW the customer. Again...This is BULLSH!T. I see NO reason for GM to do this.