can in for service.. PROBLEM dealer!! - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

SilveRS · 10-30-2013, 08:02 PM

My recommendation would be to try a different dealer. I have been having this annoying chirp/squeek coming from what sounds like the right front of my car. I took it in to my local dealer and after an hour and a half of waiting, all I was told was we heard the noise, put it up on the lift to inspect it and when they put it back down to go for a test drive again, they couldn't replicate the noise. Even though they said they didn't fix anything, the noise was gone. As soon as I got back on the road, the noise started right up again. I called to bring it back in and they never returned my phone call. I took it to a different dealer today and after about a half day they have determined it is the right front strut.

AdamEL · 10-30-2013, 11:49 PM

Maybe we're talking about a different whine, but when I had my V6, around 40mph under normal acceleration, it would make a whining noise, too. If I let off the gas, it would stop. I never got it looked at because I didn't think it was anything crazy. It did that from the minute I drove it off the lot with 4 miles on it. Weird...

revychevy · 10-31-2013, 12:43 AM

That Jessica is pretty awesome to offer to solve your problem.

JCunningham · 10-31-2013, 01:09 AM

Thats her job. Just about all of the posts about a problem they offer to help. There on alot of forums for GM vehicles.

BrunSS · 10-31-2013, 01:34 AM

I have Similar Problems But just in Turns !! It Sounds as a Differential Problem as well ! i brought it in to the dealer 2 times and they are always telling me that everything is fine !! If i knew this before i d never buy a camaro again !! i ve only just 10 K miles on it and !
I know how you Feel ! Sometimes its really disappointing how they care about there Customer !!!

Pluto · 10-31-2013, 01:36 AM

I know it's a differential I had the same problem and it was loudest in 4th gear...it was a huge hassle for me and I was without my car for a solid month...GM did make it right by filling the tank up and reimbursing my car payment for the month but it was a huge hassle

They ended up replacing the ring gear, pinion, all bearings, etc. I haven't heard any noises since then and have put about 1100 miles since.

baum · 10-31-2013, 08:48 AM

And now the dealer is lying to chevy customer service!! stating they could not duplicate the problem blah blah... he told me yesterday his "tech" could hear it!

Chevrolet Customer Svc · 10-31-2013, 10:21 AM

Hi BrunSS,

I am sorry to hear this. Have you previously spoken with our customer service department? If you could please provide your full contact information, VIN, and name of involved dealership, I can speak with your dealership for further information. Thank you!

Jessica
Chevrolet Customer Care

Quote:

Originally Posted by BrunSS

I have Similar Problems But just in Turns !! It Sounds as a Differential Problem as well ! i brought it in to the dealer 2 times and they are always telling me that everything is fine !! If i knew this before i d never buy a camaro again !! i ve only just 10 K miles on it and !
I know how you Feel ! Sometimes its really disappointing how they care about there Customer !!!

Chevrolet Customer Svc · 10-31-2013, 11:39 AM

We enjoy helping and try to assist when possible!

Jessica
Chevrolet Customer Care

Quote:

Originally Posted by revychevy

That Jessica is pretty awesome to offer to solve your problem.

baum · 10-31-2013, 12:00 PM

Quote:

Originally Posted by Chevrolet Customer Svc

We enjoy helping and try to assist when possible!

Jessica
Chevrolet Customer Care

And its been much appreciated so far.. just hopefully you can work some magic for me!!

Chevrolet Customer Svc · 10-31-2013, 12:53 PM

I hope so too! We will exhaust our resources to help.

Jessica
Chevrolet Customer Care

Quote:

Originally Posted by baum

And its been much appreciated so far.. just hopefully you can work some magic for me!!

10-30-2013, 08:02 PM	#15
SilveRS Dream Big, Work Hard.... Drives: 2011 2SS/RS IOM Join Date: Aug 2011 Location: Wisconsin Posts: 130 View My Garage	My recommendation would be to try a different dealer. I have been having this annoying chirp/squeek coming from what sounds like the right front of my car. I took it in to my local dealer and after an hour and a half of waiting, all I was told was we heard the noise, put it up on the lift to inspect it and when they put it back down to go for a test drive again, they couldn't replicate the noise. Even though they said they didn't fix anything, the noise was gone. As soon as I got back on the road, the noise started right up again. I called to bring it back in and they never returned my phone call. I took it to a different dealer today and after about a half day they have determined it is the right front strut. __________________

10-31-2013, 12:43 AM	#17
revychevy Drives: 2010 2SS RS LS3 Join Date: Nov 2009 Location: St Louis mo. Posts: 270	That Jessica is pretty awesome to offer to solve your problem. __________________ 2SS RS bone stock for now...

10-31-2013, 01:09 AM	#18
JCunningham Drives: 2017 2SS M6 Join Date: Jun 2013 Location: WNY Posts: 7,069	Thats her job. Just about all of the posts about a problem they offer to help. There on alot of forums for GM vehicles. __________________ real ZL1 wheels and brakes, 285/305 Michelin Pilot Super Sports, Pray ported Intake manifold, Soler Throttle Body, Rotofab intake, EFI Tuning Flex fuel kit, full American Racing Headers Exhaust, 1 7/8" w/ cats H pipe and mufflers. Full 1LE suspension, with BMR adjustable sway bars and links, GM aluminum cradle bushings, Hurst shifter with lighter reverse spring, TWM shifter knob, Tick level 1 transmission. I should have bought a ZL1

10-31-2013, 01:36 AM	#20
Pluto Drives: 2013 Camaro 2SS/RS Join Date: Jun 2013 Location: South Texas Posts: 1,198 View My Garage	I know it's a differential I had the same problem and it was loudest in 4th gear...it was a huge hassle for me and I was without my car for a solid month...GM did make it right by filling the tank up and reimbursing my car payment for the month but it was a huge hassle They ended up replacing the ring gear, pinion, all bearings, etc. I haven't heard any noises since then and have put about 1100 miles since. __________________ 2013 VR Camaro 2SS/RS LS3 Small, but effective mod list: Roto-Fab Intake, TSP 2" Long tubes, TSP catless mids, MSD spark plug wires, stock catback, Elite Catch Can, APEX washer relocation and scoop, VMAX throttle body, Diablo InTune-Tuned by Matt@FSP, and a JacFab license plate bracket.

10-30-2013, 11:49 PM	#16
AdamEL Adam E. Lucchesi Drives: 2010 1SS/RS LS3 VR Join Date: Aug 2012 Location: Memphis, TN Posts: 1,380 View My Garage	Maybe we're talking about a different whine, but when I had my V6, around 40mph under normal acceleration, it would make a whining noise, too. If I let off the gas, it would stop. I never got it looked at because I didn't think it was anything crazy. It did that from the minute I drove it off the lot with 4 miles on it. Weird...

10-31-2013, 01:34 AM	#19
BrunSS Drives: VR ZL 1 Join Date: Feb 2013 Location: Alamogordo ,NM Posts: 272	I have Similar Problems But just in Turns !! It Sounds as a Differential Problem as well ! i brought it in to the dealer 2 times and they are always telling me that everything is fine !! If i knew this before i d never buy a camaro again !! i ve only just 10 K miles on it and ! I know how you Feel ! Sometimes its really disappointing how they care about there Customer !!!

10-31-2013, 08:48 AM	#21
baum Drives: 2013 1LS, 2013 Ram 1500 Join Date: Mar 2013 Location: Minneapolis, mn Posts: 645	And now the dealer is lying to chevy customer service!! stating they could not duplicate the problem blah blah... he told me yesterday his "tech" could hear it!