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Old 07-31-2009, 08:20 AM   #15
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sorry to hear about it, but thats what you get for modifying items.
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Old 07-31-2009, 08:29 AM   #16
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Old 07-31-2009, 08:35 AM   #17
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Quote:
Originally Posted by Paul SS View Post
Looking at those pictures, the tips do not look centered in the hole. Maybe it's just the angle the pictures were taken.
Yeah mine are centered pretty good, did a 7 mile drive and the plastic is a litte warm but not hot enough to melt. He does look off center for sure as the melt marks if not far enough out should be straight up, not off to the side. So that could be dealers fault there.

Burnt tips still a concern though, mine are not bluing and brown spotting like the top of his are.
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Old 07-31-2009, 08:37 AM   #18
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Quote:
Originally Posted by H3LLJumper View Post
Pics shown! Got them installed at my dealership (Pohanka Chevy of Chantilly, Virginia). I called and told them they were melting the plastic BEFORE I had my NOWEEDS diverter installed. They are now saying the Diverter is the reason that it's melting because having those installed moved the axle-backs...even though I called before they were installed. Terrible dealership, BTW




Take a picture from straight into the hole to let us see alignmnet please.
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Old 07-31-2009, 10:31 AM   #19
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Quote:
Originally Posted by Scott@Bjorn3D View Post
Take a picture from straight into the hole to let us see alignmnet please.
Exactly. These pics show the damage (which sucks) but don't help much otherwise because no one can see the actual alignment.

Take some ground level 5 foot shots so everyone can see just how far away from the edges the tips acutally are.

BTW, Pohanka is top of the list in the DC area for Gouging AND zero desire to address customer service. Steer Clear for future warranty work and head to one of the 6 other Chevy dealers close by, like Sterling, Fairfax. No one would miss Pohanka in NoVA if they went under IMO.
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Old 07-31-2009, 10:42 AM   #20
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Mine were actually set back kind of far. So I just pulled mine out a little bit. As Scott mentioned, they can only be adjusted so far because of the angle of exhaust, etc.
Here's some pics of my exhaust after adjusting it out a little bit. I'm not sure if I can get it to come out any further. I just want to be 100% sure I don't get any melting.

Also, Scott is right. His exhaust does look like it got extremely hot. But that still shouldn't melt the plastic (hopefully). And my plastic after 15-20 minutes of spirited driving did get pretty warm to the touch. But what do you expect being so close to the exhaust system.





This picture makes it look like the exhaust is pretty close, but nothing is changed from the above pictures.
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Old 07-31-2009, 11:51 AM   #21
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I'm sure his exhaust was centered OK, and that wasn't this issue. To be honest, it would be better to leave a little more room near the top, because that's were the heat is going to come out and do damage.

It looks to me that it was a combination of two things.
1. The exhaust got too hot (for whatever reason).
2. The exhaust is set back a little to far.

Those two things seemed to have caused the problem. For anyone that has the GMPP exhaust, can see how that area of plastic just above the upper corner of the exhaust could be melted if the exhaust got too hot. And the further back the exhaust is set, the higher the probability of that happening.That's why I pulled my tips out as far as I can. I also adjusted them a little off center, so there would be a little exhaust room up at the top in the suspect corner.
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Old 07-31-2009, 12:33 PM   #22
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I cant see the pics. On a new netbook i got last night, haven't had time to set up completely.

Did ypou or someone else install the diverters? If you had it done by others you should have a dated receipt to show the damage was done before the diverters. Go to another dealer and tell them you will become a loyal customer if they will help you out. Nothing to lose is there?
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Old 07-31-2009, 12:37 PM   #23
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Those tips look like they are double layered steel to provide an isulating effect, is that correct?
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Old 07-31-2009, 01:38 PM   #24
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Good idea with the receipt... show them that you called before you even had the other part installed. Your phone log will come in handy too
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Old 07-31-2009, 01:44 PM   #25
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The tips are NOT centered. That's what I told them may be one of the issues. The service manager swore that "My guys put it in straight always, we don't let it leave if they aren't. It's the diverter that moved them"
-_____-

And trust me, after this I will NOT be going back there.
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Old 07-31-2009, 01:57 PM   #26
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Bummer ,Those tips are double walled and shouldnt do that, maybe your car is running a tad rich which could cause the heat issue.
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Old 07-31-2009, 02:00 PM   #27
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EEK! I'm with those that think maybe they're not out far enough...

I'm sorry for your troubles...
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Old 07-31-2009, 02:00 PM   #28
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Quote:
Originally Posted by H3LLJumper View Post
The tips are NOT centered. That's what I told them may be one of the issues. The service manager swore that "My guys put it in straight always, we don't let it leave if they aren't. It's the diverter that moved them"
-_____-

And trust me, after this I will NOT be going back there.

So the tips are moved over close to that side? Take a picture and post it. Also when did you first notice that your car had damage?

Are you going to correct the the alignment of the tips? And maybe move them forward a bit?
Or do you want to leave it as is so the dealer can see it? But that may cause more damage.

If it was my car, I would correct the problem before there's any more damage done, because you dealer may not fix it.
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