******** turnaround - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

BlakeD · 10-01-2014, 10:19 AM

Quote:

Originally Posted by pr3dict

I just said i had a question about the stealthbox. Nothing more lol. I even followed up twice. I work in customer service, If a customer asks a question no matter if its the most obvious answer in the world or if its not something you handle, an answer is given.

They shipped my stuff, and the only reason I know is because I have UPS MyChoice (Highly recommended) so I got a notification that a shipment was being delivered to my address.

So, There turnaround is very good, 1-2 days just like they said. Their customer service is terrible/non existent. Hopefully when I get the product thats the only thing that is bad about them lol.

Thank-you for the UPS My Choice recommendation. I always thought it had a cost. I use the FedEx delivery Manager and love it.

I looks like my package was shipped 1 day after ordering it. And I will be getting it tomorrow. 3 day shipping is pretty nice to see!

Camaroshark · 10-06-2014, 06:13 PM

So have you installed yet?

lscamaro · 10-09-2014, 11:37 AM

So you guys did end up getting your packages?

pr3dict · 10-09-2014, 11:56 AM

Sorry for the late reply... So I installed everything last sunday. Package came very well packaged and the box is great quality build. Once again the customer service is pretty terrible, still never received any email or call back and never got an email saying my item was shipped.

As for the install it went "semi smooth" and what I mean by that is, it was pretty easy to install because I had the tools needed and extra supplies that were required.

When purchasing this item it was described as a drop in and connect type deal. In reality the instructions have you rerouting wires that are in the way from the car, and bending some body parts. Granted it wasnt a huge deal but it would have been nice to know this BEFORE I started the project.

Last gripe I have is the way the box is secured. I am not sure if it is supposed to be bolted down or someother way secured but there has been a few instances already of aggressive driving and I noticed the box tip a little. Also, the carpet is scrunched up from it moving out of its spot near the fender. So I need to figure out a smart way to secure this.

Overall, I'm happy with the build, unhappy with the customer service.

jamesfg49 · 10-09-2014, 03:02 PM

Ordered my stuff a week ago tomorrow and haven't heard anything from them other than the emailed receipt.

Steve@Subthump · 10-09-2014, 03:57 PM

Quote:

Originally Posted by jamesfg49

Ordered my stuff a week ago tomorrow and haven't heard anything from them other than the emailed receipt.

You ordered 8:30 PM friday night. That probably got built mon and ship tues. ups 1ZTT22160367099765 Guys,we are not sitting on our hands like you make it sound. We are shipping box orders like the next day and harness orders same day. Same as always and nothing has changed in that regard.

Every order that ships out we enter the email adderss in so it should email tracking to that email unless there may be a type-o or it goes into your spam file. But please also be aware of the day and time you are placing orders--because I doubt too many of you are hanging around your work at 8pm friday night either. Ups has already come and gone well before then anyhow. In other words, ordering on a friday night, or sat or sun is not much different than ordering on monday. A little patience and understanding goes a long way, plus I work two jobs now so I don't have the extra time that I used to.

coryrulez9 · 10-13-2014, 12:12 AM

My speaker adapters shipped right away when I ordered them in like February. Very happy with the service. Been trying to convince myself to buy the stealth sub package...Just been too cheap to do it.

BlakeD · 10-13-2014, 07:49 AM

I received my products about 2 days after ordering (very quick delivery).

Very well packaged as well. However, it turned out the speaker adapters didn't fit my Camaro :(.

But on the upside I emailed a request to return and heard back within 24 hours (very nice!).

Rainbow1616 · 10-13-2014, 08:35 AM

Quote:

Originally Posted by coryrulez9

My speaker adapters shipped right away when I ordered them in like February. Very happy with the service. Been trying to convince myself to buy the stealth sub package...Just been too cheap to do it.

The stealth sub package upgrade with the amp etc will be my last upgrade for a while (so I told the wife anyway) but as you said just don't have the extra funds right now. Might have to be a Christmas present.

10-06-2014, 06:13 PM	#16
Camaroshark Drives: 2010 Camaro 2SS/RS RJT, 6speed Join Date: May 2011 Location: South Florida Posts: 887 View My Garage	So have you installed yet? __________________ 2010 Camaro 2SS/RS, LS3 - 6 speed. Mods, Magnaflow exhaust with resonator delete. ******** 12" stealth box subwoofer kit, Kicker 400 mono amp, JL XD 400/4 amp.

10-09-2014, 11:37 AM	#17
lscamaro Drives: 2011 CGM Camaro LS A6 Join Date: Jan 2011 Location: San Antonio, Texas Posts: 10,305	So you guys did end up getting your packages? __________________ Click Picture for Build Thread

10-09-2014, 11:56 AM	#18
pr3dict O_o Drives: '14 AGM 2SS/RS 1LE Join Date: May 2013 Location: Long Island Posts: 279	Sorry for the late reply... So I installed everything last sunday. Package came very well packaged and the box is great quality build. Once again the customer service is pretty terrible, still never received any email or call back and never got an email saying my item was shipped. As for the install it went "semi smooth" and what I mean by that is, it was pretty easy to install because I had the tools needed and extra supplies that were required. When purchasing this item it was described as a drop in and connect type deal. In reality the instructions have you rerouting wires that are in the way from the car, and bending some body parts. Granted it wasnt a huge deal but it would have been nice to know this BEFORE I started the project. Last gripe I have is the way the box is secured. I am not sure if it is supposed to be bolted down or someother way secured but there has been a few instances already of aggressive driving and I noticed the box tip a little. Also, the carpet is scrunched up from it moving out of its spot near the fender. So I need to figure out a smart way to secure this. Overall, I'm happy with the build, unhappy with the customer service. __________________ "No such thing as random" 2014 AGM 2SS/RS 1LE NPP Sunroof Mods: CAI Inc Intake

10-13-2014, 07:49 AM	#22
BlakeD Drives: 2015 Camaro SS 1LE Join Date: Aug 2014 Location: Chattanooga, TN Posts: 286	I received my products about 2 days after ordering (very quick delivery). Very well packaged as well. However, it turned out the speaker adapters didn't fit my Camaro :(. But on the upside I emailed a request to return and heard back within 24 hours (very nice!). Last edited by BlakeD; 10-13-2014 at 08:22 AM.

10-09-2014, 03:02 PM	#19
jamesfg49 Drives: 2011 2SS Join Date: Sep 2014 Location: Phoenix Posts: 131 View My Garage	Ordered my stuff a week ago tomorrow and haven't heard anything from them other than the emailed receipt.

10-13-2014, 12:12 AM	#21
coryrulez9 Drives: 2014 Camaro 2LS Blue Ray Join Date: Jan 2010 Location: Columbus Posts: 204	My speaker adapters shipped right away when I ordered them in like February. Very happy with the service. Been trying to convince myself to buy the stealth sub package...Just been too cheap to do it.