Denied Warranty issue with paint - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

omegaman · 09-21-2009, 05:45 PM

This Thread Is Worthless Without Pics! (couldn't find the smily)

Honestly, it would be nice to have some pics, even poor cell phone pics, to help understand the problems.

carguy50 · 09-21-2009, 05:47 PM

I remember back in the mid 80s GM had a real problem with paint flaking and peeling. They did a hood, roof and trunk repaint. They actually did a better than factory job. It may be a similar issue. The better dealers will OK the fix.

Verio · 09-21-2009, 06:09 PM

Quote:

Originally Posted by omegaman

This Thread Is Worthless Without Pics! (couldn't find the smily)

Honestly, it would be nice to have some pics, even poor cell phone pics, to help understand the problems.

Not my pic, but it looks exactly the same.

Cam10RS · 09-21-2009, 06:25 PM

I know we have some GM workers in here, maybe they can bring this to the top attention to have the problem cars repainted, and the ones coming off the line checked. It might be the paint supplier.

Hylton · 09-21-2009, 06:27 PM

I would spend some time finding all the threads with the same problem and then send the Dist. Rep the links. I know there is a member here with a yellowcar who had the same problem and it was covered by GM.

ffrcobra_65 · 09-21-2009, 06:40 PM

I wonder if in some cases, GM is assuming that the car owner has used a power washer and point blank full-blasted the crevices in an attempt to get dirt and grime out even where none exist. With enough washer pressure, blasting those crevices will result in chipped paint. Hard for GM prove though.

Verio · 09-21-2009, 07:01 PM

Quote:

Originally Posted by Hylton

I would spend some time finding all the threads with the same problem and then send the Dist. Rep the links. I know there is a member here with a yellowcar who had the same problem and it was covered by GM.

I did this exact thing. I printed out pictures and what not. My dealer gave them to the rep, and the rep said that I will need to wait a month so that he can see my car in person. So, another month with this paint debacle I guess??

heinzd01 · 09-21-2009, 07:17 PM

I saw the Camaro with VIN 2G1FC1EV8A9101962 had the same problem.

I believe member jrhaus76 had this problem and is getting it fixed by his dealer.

Goodthrust · 09-23-2009, 02:26 PM

This is covered under your warranty!!!! Don't let them tell you its not.

Verio · 09-23-2009, 02:49 PM

Quote:

Originally Posted by Goodthrust

This is covered under your warranty!!!! Don't let them tell you its not.

Umm.. okay? I already did, and was told to wait a month until they can see it.

When you make a statement like "Don't let them tell you its not" what do you expect me to do? Bring a weapon in to the dealership?

I can tell them 10 times that it's covered and still be told to wait.

I'd love to be proactive on this but the "man" who makes the calls isn't local.

philthy · 09-23-2009, 04:00 PM

Mine was repaired by the dealer for free. The service manager took one look at it and said "definitely covered!" You cant even tell with a magnifying glass where it wss touched up!

Verio · 09-23-2009, 06:32 PM

Quote:

Originally Posted by philthy

Mine was repaired by the dealer for free. The service manager took one look at it and said "definitely covered!" You cant even tell with a magnifying glass where it wss touched up!

They already "touched" mine up. It doesn't look bad. However, I want it factory fresh. That's what I paid for.

coolman · 09-23-2009, 06:35 PM

Quote:

Originally Posted by Verio

They already "touched" mine up. It doesn't look bad. However, I want it factory fresh. That's what I paid for.

That's bull shit. I hope you don't let them get away with just touching it up.
When my dealer fixed my wifes, no problem They knew this was a problem and said they already painted a couple other ones.

Dano · 09-23-2009, 07:31 PM

Get your owners manual out and call the 800 number for GM located near the back of the book. I used this number after I bought my GTO when the pressure plate broke after 296 miles and the dealership had the car for almost a month. I will not go into details about the specifics, but after the call it did help get things rolling and I got a decent compensation from all the complaints.

09-21-2009, 05:45 PM	#15
omegaman Drives: very poorly Join Date: May 2009 Location: Glendale, Arizona Posts: 550	This Thread Is Worthless Without Pics! (couldn't find the smily) Honestly, it would be nice to have some pics, even poor cell phone pics, to help understand the problems. __________________ 2013 Camaro ZL1, Crystal Red, Auto, Exposed Carbon Fiber, Navigation.

09-21-2009, 05:47 PM	#16
carguy50 Drives: 2SS/RS, Sequntials,Tune,Flomstr,CAI Join Date: Aug 2009 Location: South TX Posts: 350 View My Garage	Bad primer ? I remember back in the mid 80s GM had a real problem with paint flaking and peeling. They did a hood, roof and trunk repaint. They actually did a better than factory job. It may be a similar issue. The better dealers will OK the fix. Last edited by carguy50; 09-21-2009 at 05:48 PM. Reason: spelling

09-21-2009, 06:25 PM	#18
Cam10RS Drives: Camaro 2LT RS Join Date: Apr 2009 Location: PA- Posts: 213	I know we have some GM workers in here, maybe they can bring this to the top attention to have the problem cars repainted, and the ones coming off the line checked. It might be the paint supplier. __________________ [SIZE="1"]1100, Preliminary order accepted--3/5/09 2000, Order accepted by GM 3000, Order accepted by production control--8/14/09--TPW(9/14/09 3100, Order available to sequence 3300, Order scheduled for production 3400, Order broadcast-- 09/14/09 3800, Order produced. VIN# 9/22/09 4000, Available to ship 4104, Bailment Invoice 4200, Shipped 4300, Intermediate Delivery 4B00, Bayed 5000, Delivered to the dealer. 9/27/09 6000, Delivered to the customer. 9/29/09

09-21-2009, 06:27 PM	#19
Hylton Drives: fanboys and ass kissers crazy. Join Date: May 2008 Location: Ottawa, Ontario Posts: 7,275	I would spend some time finding all the threads with the same problem and then send the Dist. Rep the links. I know there is a member here with a yellowcar who had the same problem and it was covered by GM. __________________ "BBOMG - More than just a car show.... It's an experience!"

09-23-2009, 02:26 PM	#23
Goodthrust Drives: 2010 2LT IOM Join Date: Jun 2009 Location: Kenosha Posts: 69	This is covered under your warranty!!!! Don't let them tell you its not. __________________ I traded the van straight up for it... I get 48 miles to the gallon on this hog!!!

09-21-2009, 06:40 PM	#20
ffrcobra_65 Account Suspended Drives: SuperCharged 2SS/RS IOM MN6 Join Date: May 2009 Location: CA Posts: 5,094	I wonder if in some cases, GM is assuming that the car owner has used a power washer and point blank full-blasted the crevices in an attempt to get dirt and grime out even where none exist. With enough washer pressure, blasting those crevices will result in chipped paint. Hard for GM prove though.

09-21-2009, 07:17 PM	#22
heinzd01 Drives: 2010 SS RS, 1976 Type LT Join Date: Sep 2008 Location: Jamestown, OH (East of Dayton) Posts: 1,275 View My Garage	I saw the Camaro with VIN 2G1FC1EV8A9101962 had the same problem. I believe member jrhaus76 had this problem and is getting it fixed by his dealer.

09-23-2009, 04:00 PM	#25
philthy Drives: 1971 Monte Carlo/2010 Camaro 2LT Join Date: Sep 2007 Location: Macomb Township, MI Posts: 823 View My Garage	Mine was repaired by the dealer for free. The service manager took one look at it and said "definitely covered!" You cant even tell with a magnifying glass where it wss touched up! __________________ 2024 Camaro SS convertible 2010 Camaro 2LT 2019 Cadillac CTS 1971 Monte Carlo

09-23-2009, 07:31 PM	#28
Dano Drives: 2022 Camaro 2SS 1LE M6 Join Date: Jan 2009 Location: Culloden, WV Posts: 127	Get your owners manual out and call the 800 number for GM located near the back of the book. I used this number after I bought my GTO when the pressure plate broke after 296 miles and the dealership had the car for almost a month. I will not go into details about the specifics, but after the call it did help get things rolling and I got a decent compensation from all the complaints. __________________ 2022 Shadow Gray 2SS/1LE, M6, PDR

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