OnStar Renewal Email

[SNV]

Originally Posted by fee5fofum

Recently OnStar has been sending me letters and emailing me about renewing my subscription before it runs out . I was undecided about it due to the Price per year for it and that I would just get a nice GPS system plus I don't have to worry about the discount in price in having OnStar because I already have a sweet deal on insurance already .

So I decided I was going to cancel my Onstar - Directions & Connections w/ 1 month left remaining . So yesterday I called to do that but before I did I asked to see if they can help me out with pricing and also see if they have any specials / Promotions or even if they had anything for Military Veterans , the Rep. who was really nice said that he will check on all discounts, promotions / specials at this time or see what he can do to lower the price in anyway , which took a while but well WORTH the wait ! !
This is what the Rep. came up with and gave me for OnStar's Directions and Connections :

3 months for FREE (starting mid May) , 100 Bonus mins. / also they rolled over my 400 mins from a previous promotion that I had left to go along with the 100 Bonus mins. but the best part of all this is that after the 3 months for FREE are over they will be charging me $12.95 a month for 1 yr. for Directions/Connections ...

Good Deal!

[SNV]

Figured I'd bump an old thread (search does work ).
I had around 2 weeks left before I expired. I called them up and told them I like having the service but don't use it that much. Told them I would love the directions plan but I know I can't get it without the safe and sound plan. I went on to tell them it would cost to much. They offered me 1 year at $12 a month for safe and sound plus directions for 6 months free. It's all month to month. Not locked into a contract. So total for 6 months comes to $72 . Make sure you call and talk them down in price if you plan on renewing.

[SS Drifter]

Just call and ask them to remove you credit card number from your file and then drop the service. You can buy a real gps for $30 per month.

[SNV]

Originally Posted by SS Drifter

Just call and ask them to remove you credit card number from your file and then drop the service. You can buy a real gps for $30 per month.

Not sure where you get the $30 a month from. I got everything for $12 a month. If it was $30 a month I would just use my Droid phone for directions .

[SS Drifter]

Originally Posted by SNV

Not sure where you get the $30 a month from. I got everything for $12 a month. If it was $30 a month I would just use my Droid phone for directions .

I think you missed the point. I wouldn't have Onstar even if it were free.

[SNV]

Originally Posted by SS Drifter

I think you missed the point. I wouldn't have Onstar even if it were free.

Come on lol. When things are free it makes them that much better haha.

[TIE FIGHTR]

Originally Posted by fee5fofum

Recently OnStar has been sending me letters and emailing me about renewing my subscription before it runs out . I was undecided about it due to the Price per year for it and that I would just get a nice GPS system plus I don't have to worry about the discount in price in having OnStar because I already have a sweet deal on insurance already .

So I decided I was going to cancel my Onstar - Directions & Connections w/ 1 month left remaining . So yesterday I called to do that but before I did I asked to see if they can help me out with pricing and also see if they have any specials / Promotions or even if they had anything for Military Veterans , the Rep. who was really nice said that he will check on all discounts, promotions / specials at this time or see what he can do to lower the price in anyway , which took a while but well WORTH the wait ! !
This is what the Rep. came up with and gave me for OnStar's Directions and Connections :

3 months for FREE (starting mid May) , 100 Bonus mins. / also they rolled over my 400 mins from a previous promotion that I had left to go along with the 100 Bonus mins. but the best part of all this is that after the 3 months for FREE are over they will be charging me $12.95 a month for 1 yr. for Directions/Connections ...

Originally Posted by SNV

Figured I'd bump an old thread (search does work ).
I had around 2 weeks left before I expired. I called them up and told them I like having the service but don't use it that much. Told them I would love the directions plan but I know I can't get it without the safe and sound plan. I went on to tell them it would cost to much. They offered me 1 year at $12 a month for safe and sound plus directions for 6 months free. It's all month to month. Not locked into a contract. So total for 6 months comes to $72 . Make sure you call and talk them down in price if you plan on renewing.

My Directions and connections is due next week. I just got off the phone with Onstar and the best discount they could offer was $249 for the year for D&C or $199 for the year on Safe & Sound. I pressed them for a deeper discount and got nowhere, so I said I would think about it some more and call back.

How'd you all get the $12.95/month deal?

[TIE FIGHTR]

[98nosz28]

i love the turn by turn. ya i could by a normal gps but you still need an address to get there.I was lost looking for a camper dealer and called them up, they came back on saying they could not find it so they were going to call the dealership. a few mins later the guys came on and said that the dealership is in a very new area and they will not be in the gps yet. so he asked them to a near by gas station and got directions from there for me. he downloaded the directions to the gas station and then told me the other turns i needed to make. he also gave the the dealerships phone number so i could call them if i had any troubles. so worth the money if you travel lots in unknown cities.

[2011SS]

I got the same e-mail and never authorized any automatic credit card payments. This is bs, I cancelled Onstar when the free 6 months expire unless they come up with really good deal.

[SirMike]

Originally Posted by TIE FIGHTR

My Directions and connections is due next week. I just got off the phone with Onstar and the best discount they could offer was $249 for the year for D&C or $199 for the year on Safe & Sound. I pressed them for a deeper discount and got nowhere, so I said I would think about it some more and call back.

How'd you all get the $12.95/month deal?

Tie fightr - Best advise I have is to try calling back and trying it out on a different person. Different people are willing to help you more or less depending on the day, mood, how much sleep they had the night before, if something good/bad happend recently . . . the variables are endless. Bottom line, when dealing with customer service reps 1) Try to always be polite, even if they are rude and/or do not help at all. 2) Thank them in advance and continue to act like they have all the power and abilitiy to make your day/year. 3) Be straight forward and ask for what you want. (cheaper price). 4) If all else fails, call back and try to get a hold of a different rep. <== Most important, usually works.

Good luck Tie Fightr. Let us know what happens.

[SNV]

Originally Posted by TIE FIGHTR

My Directions and connections is due next week. I just got off the phone with Onstar and the best discount they could offer was $249 for the year for D&C or $199 for the year on Safe & Sound. I pressed them for a deeper discount and got nowhere, so I said I would think about it some more and call back.

How'd you all get the $12.95/month deal?

Sorry missed your post. Call and try again. If they so they can't help ask for cancellation department. I told them I only wanted the directions knowing they have to package it. I told them I might have to cancel because it was to much. They gave me directions free for 6 months. I will call them again when it's just about up.