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Old 07-27-2011, 04:22 PM   #30311
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J/k it's never a problem.
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Old 07-27-2011, 05:09 PM   #30312
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Hi Becky, I've just ordered my second Camaro. I enjoyed tracking my first Camaro with VIZ in 2009 and look forward to tracking with you. My order number is PTTQT5.

It's the new Transformer edition car. Thanks much!

Gracie
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Old 07-27-2011, 05:15 PM   #30313
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Quote:
Originally Posted by shayn42 View Post
Hi Becky, I've just ordered my second Camaro. I enjoyed tracking my first Camaro with VIZ in 2009 and look forward to tracking with you. My order number is PTTQT5.

It's the new Transformer edition car. Thanks much!

Gracie
Awesome - I love repeat customers

The order is still 1100 because that package hasn't
been officially released. I'm trying to find out when
it will be. Feel free to check back anytime and I'll
post the info when I get it.
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Old 07-27-2011, 06:09 PM   #30314
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Ok! Anxiously awaiting its release! Thanks!


Gracie
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Old 07-27-2011, 08:06 PM   #30315
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Hey Becky,

Finally pulled the trigger and ordered a Camaro. Was wondering if you could check PTNFQJ for me if you get a moment? (Probably still at the starting process, but I'm overly anxious!)

Thanks!
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Old 07-27-2011, 09:35 PM   #30316
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This morning via GMConnects, my status was at 2500. I just checked it now, and its showing 2030 order edited or modified.

Is there an explanation for this?

There has been some back and forth questioning with the 45th and RS package pricing stuff with my salesman and my order and he has told me if something comes up that I dont like, I have the option to back out...BUT the dealer will still continue with the order for themselves to sell the car on the lot...but will make some changes (dump the sunroof and change it to an A6) to make it an easier sale for them.

I have not told him to cancel or change anything. I really hope this status doesnt mean he decided to change my order without notifying me...cause I am going to be seriously pissed off after putting a hefty down payment and possibly having to start from scratch again to order.

I really hope that there was a blip and something was overlooked and the order just had to get bumped to make sure it was correct.

Becky, any chance you could shed some light for me?

PTKD5D


Looks like Im making a phone call bright and early to my salesman....
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Old 07-27-2011, 09:54 PM   #30317
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Hey Becky,

Finally pulled the trigger and ordered a Camaro. Was wondering if you could check PTNFQJ for me if you get a moment? (Probably still at the starting process, but I'm overly anxious!)

Thanks!
Quote:
Originally Posted by SYO237 View Post
This morning via GMConnects, my status was at 2500. I just checked it now, and its showing 2030 order edited or modified.

Is there an explanation for this?

There has been some back and forth questioning with the 45th and RS package pricing stuff with my salesman and my order and he has told me if something comes up that I dont like, I have the option to back out...BUT the dealer will still continue with the order for themselves to sell the car on the lot...but will make some changes (dump the sunroof and change it to an A6) to make it an easier sale for them.

I have not told him to cancel or change anything. I really hope this status doesnt mean he decided to change my order without notifying me...cause I am going to be seriously pissed off after putting a hefty down payment and possibly having to start from scratch again to order.

I really hope that there was a blip and something was overlooked and the order just had to get bumped to make sure it was correct.

Becky, any chance you could shed some light for me?

PTKD5D


Looks like Im making a phone call bright and early to my salesman....

Sorry folks, I missed the cutoff and I'm shut out of the system. I'll get them first thing in the AM.
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Old 07-27-2011, 09:56 PM   #30318
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going to go ahead and add this for a check in the morning please becky! heres hoping!
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Old 07-27-2011, 09:59 PM   #30319
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going to go ahead and add this for a check in the morning please becky! heres hoping!
You are always on my list...
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Old 07-27-2011, 10:14 PM   #30320
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You are always on my list...
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Old 07-27-2011, 10:26 PM   #30321
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Quote:
Originally Posted by SYO237 View Post
This morning via GMConnects, my status was at 2500. I just checked it now, and its showing 2030 order edited or modified.

Is there an explanation for this?

There has been some back and forth questioning with the 45th and RS package pricing stuff with my salesman and my order and he has told me if something comes up that I dont like, I have the option to back out...BUT the dealer will still continue with the order for themselves to sell the car on the lot...but will make some changes (dump the sunroof and change it to an A6) to make it an easier sale for them.

I have not told him to cancel or change anything. I really hope this status doesnt mean he decided to change my order without notifying me...cause I am going to be seriously pissed off after putting a hefty down payment and possibly having to start from scratch again to order.

I really hope that there was a blip and something was overlooked and the order just had to get bumped to make sure it was correct.

Becky, any chance you could shed some light for me?

PTKD5D


Looks like Im making a phone call bright and early to my salesman....

No need to check for me Becky, just got off the phone with my sales guy and he said the sales manager decided to take charge and changed the order on me. In short, my order is no longer my order and Im being refunded my downpayment.

Yeah, I am NOT happy right now.

Becky... if you dont mind, I would like to call you tomorrow and talk....
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Old 07-27-2011, 10:30 PM   #30322
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No need to check for me Becky, just got off the phone with my sales guy and he said the sales manager decided to take charge and changed the order on me. In short, my order is no longer my order and Im being refunded my downpayment.

Yeah, I am NOT happy right now.

Becky... if you dont mind, I would like to call you tomorrow and talk....
Wow that really really sucks..customer service is out the door any more now adays...give becky a call! you wont regret it! Hope you get it al worked out!
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Old 07-27-2011, 10:36 PM   #30323
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Quote:
Originally Posted by SYO237
This morning via GMConnects, my status was at 2500. I just checked it now, and its showing 2030 order edited or modified.


Mine did the same thing!! WTH??!! I'm thinking GM is just jacking with their website and it's wonky right now. [at least I hope that's the case].

Well, dang...I just read the bottom part of your post. I'm so sorry if you have to start over. That will totally stink!!
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Old 07-27-2011, 10:40 PM   #30324
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Wow that really really sucks..customer service is out the door any more now adays...give becky a call! you wont regret it! Hope you get it al worked out!
I knew something was up the moment I see an email at 10:30pm from my salesman with his cell and saying to call him. He isnt to blame, and basically was told to stand aside from his manager. He knew I was pretty pissed off by the tone of my voice.

Whole issue is boiling down to GM havent not officially given the 2012 prices to the dealers yet and me wanting to know if I have to pay an extra $1210 (dealer invoice) to include the RS package in order to get the 45th. Production started on the 18th, orders are being made, and here it is the 27th yet dealers are still in the dark on most everything. Im beyond frustrated and so far, not been the experience I wanted.

I dont have the luxury budget or deep pockets to blindly just blow another $1210 (IF that is the case in this situation) and raise my monthly payments even higher.

Ive called Becky twice now for help and I like everyone else, cant say enough good things about her. Hopefully she can help me more tomorrow.
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