All order status requests in here (up to status 3800). List of Order Status Codes.

[JoeP@TeamBeckyD]

Originally Posted by rob17

Hey Becky, any word on my order? QGDD37

Thanks, and happy Easter!

3400 Status TPW 4/9

Coming up next week

Stay tuned

[MaroonandWhite]

Becky:

Could you please check on order QGPC8K

Much Thanks.

[JoeP@TeamBeckyD]

Originally Posted by MaroonandWhite

Becky:

Could you please check on order QGPC8K

Much Thanks.

1100 status but hopefully the dealer has allocation
and this moves into the system this week

Stay tuned and check back any time.

Thanks for your first post too - I love noobs

[fonegod]

Becky, can you help me on this. I have a rail car number but can't seem to find how to track it. ETTX820423 order#QBTBGH VIN#219

[JoeP@TeamBeckyD]

Originally Posted by panther2469

Automated phone service, First get your Railcar# from your Dealer then
CSX is everything east of the mississippi
Up is everything west of the mississippi

But they all start out on CSX so once they have it in there system they will follow it all the way.

How do I track my car on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by GM is given as a courtesy and if we call live personnel we will lose our data and ability to track
CSX
1. Call the CSX 1-800-235-2352 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say ETTX (whatever initials you have) then wait for the next prompt. OR key in 32-81-81-92 (for ETTX)(letter and position on your phone)
4. When prompted for the car number, say 907048 or key in whatever your car number is
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example ETTX123456 all together
4. Listen for your update

These automated systems can be frustrating. Keep in mind they are intended for use by folks that use them daily all day long. Like I said if you are being transferred to a live person please hang up and try again.

from my friend panther2469

Originally Posted by fonegod

Becky, can you help me on this. I have a rail car number but can't seem to find how to track it. ETTX820423 order#QBTBGH VIN#219

[fonegod]

Thanks Becky.

[JoeP@TeamBeckyD]

Originally Posted by fonegod

Thanks Becky.

[MaroonandWhite]

Becky:

Thank you very much for your help.

Regards,
Randy

[JoeP@TeamBeckyD]

Originally Posted by MaroonandWhite

Becky:

Thank you very much for your help.

Regards,
Randy

Check whenever you want Randy....

[BDH]

Hi Becky...I went from 4200 on 4/4 back to 4150 on 4/9...is this common? Thanks.

[JoeP@TeamBeckyD]

Originally Posted by BDH

Hi Becky...I went from 4200 on 4/4 back to 4150 on 4/9...is this common? Thanks.

No I wouldn't say it's common, but perhaps they
shipped the car in advance of invoicing the dealer -
I guess it's not impossible

[BDH]

...first time for everything I guess!

[vroomapunk]

Becky! My car is on the rail transport. It just arrived in Port Allen, LA and I got the status from the CSX phone service "Car has been placed at customer location".

I was always under the impression that the train would go all the way down to New Orleans, then be trucked 70 miles north to me, but I guess it is equally likely it could be unloaded at Port Allen (just as big as the port of new orleans, railyard-wise) and be trucked 80 miles east to me?

Have you heard that status before?

[JoeP@TeamBeckyD]

Originally Posted by vroomapunk

Becky! My car is on the rail transport. It just arrived in Port Allen, LA and I got the status from the CSX phone service "Car has been placed at customer location".

I was always under the impression that the train would go all the way down to New Orleans, then be trucked 70 miles north to me, but I guess it is equally likely it could be unloaded at Port Allen (just as big as the port of new orleans, railyard-wise) and be trucked 80 miles east to me?

Have you heard that status before?

I've heard it and I'm sure you're glad to hear it

Not too much longer