I Need a Real Warranty Answer!

[Russell James]

Exactly, that powertrain warranty is from SLP not GM. That video is not from GM, and is wrong. SLP is an aftermarket tuner, and provides their own warranty.


Only GM speaks for GM. Info from an Edmunds website, SLP, or a dealer that sells SLP products.... may or may not be factual regarding GM warranties.

Show us something from GM, that a supercharged SLP tuner car has GM's full blessing and GM's powertrain warranty.

[thiggin2]

Originally Posted by BoostedCamSS

SLP ONLY GIVES YOU A 5 year warranty which you buy for 795 if you want.. You still keep your GM warranty.. why would i lie about this?
for buying my car thru Pinebelt chevy i got a lifetime powertrain warranty that is still carried over with my SLP parts. Again I have it in contract form signed by my sales manager. his name is jason if you wanted to call Pinebelt chevy lakewood NJ

And even the video says "full factory warranty." and "GMs Full blessing"

as soon as i get to a scanner ill end this debate..

I have NEVER heard GM offering a "lifetime" warranty except on some replacement parts. The warranty they offered you is an aftermarket of somekind. If you want proof of your vehicle warranty PM me your vin and email addy and I will send you a copy of your warranty that is in the dealers computers .

[Kulo]

To the OP about aftermarket parts. Service Bulletin kinda long includes camaros.


#04-06-04-054B: Information - Non-GM Parts and Accessories (Aftermarket) - (Nov 18, 2010)
Subject:
Info - Non-GM Parts and Accessories (Aftermarket)


Models:
2011 and Prior GM Passenger Cars and Trucks



This bulletin is being revised to add model years and update to the new U.S. Fixed Operation Manager (FOM) and Canada Warranty Manager (WM) names. Please discard Corporate Bulletin Number 04-06-04-054A (Section 06 - Engine/Propulsion System).

The recent rise and expansion of companies selling non-GM parts and accessories has made it necessary to issue this reminder to dealers regarding GM's policy on the use and installation of these aftermarket components.
When a dealer is performing a repair under the New Vehicle Limited Warranty, they are required to use only genuine GM or GM-approved parts and accessories. This applies to all warranty repairs, special policy repairs or any repairs paid for by GM. Parts and accessories advertised as being "the same" as parts manufactured by GM, but not sold through GM, do not qualify for use in warranty repairs, special policy repairs or any repairs paid for by GM.
During a warranty repair, if a GM original equipment part is not available through GM Customer Care and Aftersales (GM CC&A), ACDelco® distributors, other GM dealers or approved sources, the dealer is to obtain comparable, non-GM parts and clearly indicate, in detail, on the repair order the circumstances surrounding why non-GM parts were used. The dealer must give customers written notice, prior to the sale or service, that such parts or accessories are not marketed or warranted by General Motors.
It should also be noted that dealers modifying new vehicles and installing equipment, parts and accessories obtained from sources not authorized by GM are responsible for complying with the National Traffic and Motor Vehicle Safety Act. Certain non-approved parts or assemblies, installed by the dealer or its agent not authorized by GM, may result in a change to the vehicle's design characteristics and may affect the vehicle's ability to conform to federal law. Dealers must fully understand that non-GM approved parts may not have been validated, tested or certified for use. This puts the dealer at risk for potential liability in the event of a part or vehicle failure. If a GM part failure occurs as the result of the installation or use of a non-GM approved part, the warranty will not be honored.
A good example of non-authorized modification of vehicles is the result of an ever increasing supply of aftermarket devices available to the customer, which claim to increase the horsepower and torque of the Duramax™ Diesel Engines. These include the addition of, but are not limited to one or more of the following modifications:
•
Propane injection


•
Nitrous oxide injection


•
Additional modules (black boxes) that connect to the vehicle wiring systems


•
Revised engine calibrations downloaded for the engine control module


•
Calibration modules which connect to the vehicle diagnostic connector


•
Modification to the engine turbocharger waste gate

Although the installation of these devices, or modification of vehicle components, can increase engine horsepower and torque, they may also negatively affect the engine emissions, reliability and/or durability. In addition, other powertrain components, such as transmissions, universal joints, drive shafts, and front/rear axle components, can be stressed beyond design safety limits by the installation of these devices.
General Motors does not support or endorse the use of devices or modifications that, when installed, increase the engine horsepower and torque. It is because of these unknown stresses, and the potential to alter reliability, durability and emissions performance, that GM has adopted a policy that prevents any UNAUTHORIZED dealer warranty claim submissions to any remaining warranty coverage, to the powertrain and driveline components whenever the presence of a non-GM (aftermarket) calibration is confirmed - even if the non-GM control module calibration is subsequently removed. Refer to the latest version of Bulletin 09-06-04-026 (V8 Gas Engines) or 06-06-01-007 (Duramax™ Diesel Engines) for more information on dealer requirements for calibration verification.
These same policies apply as they relate to the use of non-GM accessories. Damage or failure from the use or installation of a non-GM accessory will not be covered under warranty. Failure resulting from the alteration or modification of the vehicle, including the cutting, welding or disconnecting of the vehicle's original equipment parts and components will void the warranty.
Additionally, dealers will NOT be reimbursed or compensated by GM in the event of any legal inquiry at either the local, state or federal level that results from the alteration or modification of a vehicle using non-GM approved parts or accessories.
Dealers should be especially cautious of accessory companies that claim the installation of their product will not void the factory warranty. Many times these companies have even given direction on how to quickly disassemble the accessory in an attempt to preclude the manufacturer from finding out that is has been installed.
Any suspect repairs should be reviewed by the Fixed Operations Manager (FOM), and in Canada by the Warranty Manager (WM) for appropriate repair direction. If it is decided that a goodwill repair is to be made on the vehicle, even with the installation of such non-GM approved components, the customer is to be made aware of General Motors position on this issue and is to sign the appropriate goodwill documentation required by General Motors.
It is imperative for dealers to understand that by installing such devices, they are jeopardizing not only the warranty coverage, but also the performance and reliability of the customer's vehicle.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

[BoostedCamSS]

Originally Posted by Russell James

Exactly, that powertrain warranty is from SLP not GM. That video is not from GM, and is wrong. SLP is an aftermarket tuner, and provides their own warranty.

The GM bulletin is pretty clear - alter the horsepower and or/calibration and the powertrain warranty is blocked. If that policy didn't affect certain tuners there would be information from GM documenting that.

so you are telling me that SLP took over my lifetime powertrain warranty??

on my contract it says lifetime powertrain warranty, and SLP 5 year powertrain warranty. I made it purposely clear that my powertrain was covered for lifetime with the blower package. It was the only reason i bought the camaro instead of the 5.0. Not to mention that my sales manager told me specifically that, this is word for word " the car is covered for the lifetime of original ownership as long as all work and service is performed by this dealership [pinebelt], and the blower, exhaust, and accessories are covered for 5 years from the install date.

Also this dealership has SLP associates who work directly in it.

[BoostedCamSS]

as that says GM - APPROVED accessory, SLP IS GM APPROVED..

The only other way too look at this would be if my dealer had a private contract with SLP which they may.

They Give anyone who buys a car from them a lifetime powertrain warranty, so wouldnt that go around gm or is it backed by gm??

All i know is that right now i have a lifetime powertain warranty for buying the car from my dealership called VehicleOne
and a 5 year SLP warranty for blower and acc which i paid $895 for

So what your trying to say is my dealership offers these lifetime warranties on there own, while GM has nothing to do with it?


*************
I just called SLP there emailing me a brochure which states that the ZL has Both A GM and SLP warranty that work "hand in Hand" he said.. 8107248703

GM APPROVES SLP PARTS EXCEPT FOR THE 1 or 2 PARTS WHICH CLEARLY STATE OFFROAD USE ONLY

[Russell James]

Originally Posted by BoostedCamSS

so you are telling me that SLP took over my lifetime powertrain warranty??

on my contract it says lifetime powertrain warranty, and SLP 5 year powertrain warranty. I made it purposely clear that my powertrain was covered for lifetime with the blower package. It was the only reason i bought the camaro instead of the 5.0. Not to mention that my sales manager told me specifically that, this is word for word " the car is covered for the lifetime of original ownership as long as all work and service is performed by this dealership [pinebelt], and the blower, exhaust, and accessories are covered for 5 years from the install date.

Also this dealership has SLP associates who work directly in it.

I'm saying that warranty is not from GM. I have no idea who it's from. You're contention is these SLP blower cars have GM's full blessing and GM's warranty. They do not.

SLP was an approved upfitter for the 4th Gen SS's. Not the 5th. On the 5th Gen's they are an aftermarket tuner.

[JETG]

Luckly I am not worried about warranty, just find a friendly dealor. Buy another computer back up, and turn it back to stock if need be before going to dealer. From my experience back in the day, I just found a mod friendly dealer and had no issues even with the bottle in the back of the car LOL this included my CTS-V.

[BoostedCamSS]

Originally Posted by Russell James

I'm saying that warranty is not from GM. I have no idea who it's from. You're contention is these SLP blower cars have GM's full blessing and GM's warranty. They do not.

SLP was an approved upfitter for the 4th Gen SS's. Not the 5th. On the 5th Gen's they are an aftermarket tuner.

SO YOUR TELLING ME THAT SLP IS LYING?????

I JUST SPOKE TO THEM.. so the company that has been working with GM for 40+ years knows less than you correct?? is that what we are saying here??

And GM just allows this "aftermarket company" to sell it ZL cars nationwide in only chevy dealers. SLP cant even sell them without them leaving a GM lot. NO ZL car can be sold without it going thru GM.
_________

IM done debating.. my question to them was "who covers the warranty on ZL cars? GM or SLP and the answer was....... drumrollllll..... GM and SLP work "hand in hand on warranty"
anyone who wants to take it further SLPs number is 8107248703

[Tampa Tuning]

Get dealership buy in and talk to them about installing your aftermarket parts. That's what I did. Talk to them about your goal of tuning and get a feel from the service manager what he thinks.

If GM didnt think your engine and transmission was going to last 100,000 they wouldnt never have covered it. With CAI, headers and a tune, you realistically added under 10% more power/stress. I took that bet with my car that the engine and drivetrain would stay together.

[el ess A]

Originally Posted by BoostedCamSS

So what your trying to say is my dealership offers these lifetime warranties on there own, while GM has nothing to do with it?

*************
I just called SLP there emailing me a brochure which states that the ZL has Both A GM and SLP warranty that work "hand in Hand" he said.. 8107248703

GM APPROVES SLP PARTS EXCEPT FOR THE 1 or 2 PARTS WHICH CLEARLY STATE OFFROAD USE ONLY

Well....GM doesn't offer factory "lifetime" warranties as long as I've ever known GM car warranties. I think someone already mentioned some parts that are replaced under warranty may be guaranteed for life.

This may be a local dealer ordeal. I know my local GMC dealer offered me an extended warranty past the 3/36 on the rest of the truck we got over the summer, with NO deductible if we got it repaired at their dealership. This wasn't GMPP, but some other plan they have at the dealer.

Dave Hamburger himself said that SLP will honor the part of the warranties that GM does not. This is the "hand in hand" thing you discuss. Whether that's extra cost, he never said, but your ZL car IS covered by either SLP or GM depending on what broke. But not for life by either company as far as I can ascertain. Again, that must be a dealer thing. He also said that if a dealer orders an SLP car, it gets shipped to them first for conversion, then off it goes to the dealer. So GM and SLP ARE tighter than most other aftermarket upfitters.

I have a 4th gen SS that was finished off by SLP. The car came with full factory warranty, with exception of the SLP installed content. Then SLP covered those parts. I personally never had to use it, but, how it worked was...you have say, a chrome peel on your SLP wheel after 3 months and 2K miles. Definitely under SOMEBODY'S warranty. You take it to your Chevy dealer, then once they determine it is an SLP part, they contact SLP for warranty approval. THEN, the dealer fixes the part working with SLP to provide a replacement or whatever. From the customer end, you don't see anything different than your dealer installing a covered by warranty part. I suspect it's still the same.

This isn't the first time it's been done. With the Hurst/Olds in 1968, Hurst Performance had to supply warranty parts for the stuff they put on the cars at the Demmer upfitter facility. It was that way for every Hurst specialty car out there back then, and probably isn't any different today.

It'd be good to find out exactly what is covered by who, so if you break something, you know who to lean on.

[Russell James]

Originally Posted by BoostedCamSS

SO YOUR TELLING ME THAT SLP IS LYING?????

I JUST SPOKE TO THEM.. so the company that has been working with GM for 40+ years knows less than you correct?? is that what we are saying here??

If they are saying a Camaro that has had a supercharger and tuning added still has the GM powertrain warranty, then yes they are lying.

That dealer probably hasn't blocked the warranty yet, because they made money selling all that upfitting. But if that car went to any other GM dealer for a powertrain repair, they would be required to follow that bulletin and submit the documentation to block the powertrain warranty.

If those mods were GM approved, where is that documentation from GM? Why does Chevy's website not show SLP ZL cars? Because GM has nothing to do with it.

Cars can be drop shipped anywhere. Dealers arrange cars to be drop shipped at upfitters all the time, doesn't mean GM endorses or warranties anything done by that upfitter.

[BoostedCamSS]

Originally Posted by el ess X

Well....GM doesn't offer factory "lifetime" warranties as long as I've ever known GM car warranties. I think someone already mentioned some parts that are replaced under warranty may be guaranteed for life.

This may be a local dealer ordeal. I know my local GMC dealer offered me an extended warranty past the 3/36 on the rest of the truck we got over the summer, with NO deductible if we got it repaired at their dealership. This wasn't GMPP, but some other plan they have at the dealer.

Dave Hamburger himself said that SLP will honor the part of the warranties that GM does not. This is the "hand in hand" thing you discuss. Whether that's extra cost, he never said, but your ZL car IS covered by either SLP or GM depending on what broke. But not for life by either company as far as I can ascertain. Again, that must be a dealer thing. He also said that if a dealer orders an SLP car, it gets shipped to them first for conversion, then off it goes to the dealer. So GM and SLP ARE tighter than most other aftermarket upfitters.

I have a 4th gen SS that was finished off by SLP. The car came with full factory warranty, with exception of the SLP installed content. Then SLP covered those parts. I personally never had to use it, but, how it worked was...you have say, a chrome peel on your SLP wheel after 3 months and 2K miles. Definitely under SOMEBODY'S warranty. You take it to your Chevy dealer, then once they determine it is an SLP part, they contact SLP for warranty approval. THEN, the dealer fixes the part working with SLP to provide a replacement or whatever. From the customer end, you don't see anything different than your dealer installing a covered by warranty part. I suspect it's still the same.

This isn't the first time it's been done. With the Hurst/Olds in 1968, Hurst Performance had to supply warranty parts for the stuff they put on the cars at the Demmer upfitter facility. It was that way for every Hurst specialty car out there back then, and probably isn't any different today.

It'd be good to find out exactly what is covered by who, so if you break something, you know who to lean on.

exactly- Yeah i know my lifetime warranty is dealer specific.

heres the story.. im coming from an 09 subaru wrx which i put an downpipe and cobb accessport on (base tune). I blew a rod bearing and my warranty was void and i had to cover the 6000 dollar shortblock and heads.
So i wanted to make sure my ass was covered this time if i modded. So i did my homework on SLP and MY dealership. The sales managers assured me as one of my questions was "when you guys take my car to slp for my blower and lets say my motor blows up, will it be covered?" I was assured that it will, i then asked him if it will be covered for the lifetime of my original ownership, and again was assured. He told me that as long as the SLP parts are installed at that GM dealer or SLP it will all be covered.

I have been told time and time again from my dealership that most SLP parts, apart from specifically marked offroad products, are warranty friendly with GM

[BoostedCamSS]

Originally Posted by Russell James

If they are saying a Camaro that has had a supercharger and tuning added still has the GM powertrain warranty, then yes they are lying.

That dealer probably hasn't blocked the warranty yet, because they made money selling all that upfitting. But if that car went to any other GM dealer for a powertrain repair, they would be required to follow that bulletin and submit the documentation to block the powertrain warranty.

Thats probably why my dealer tells you that "all work has to be done at there dealership".

but as far as slp saying GM and SLP warranty is co-op and lying about it.. i dont think so

my car has the same performance mods as the ZL585. blower, tune, xpipe and axelback, cold air intake, injectors, intercooler, skip shift elim. and covered for as long as i own it... thats really all i care about.

Pinebelt chevrolet in lakewood NJ has 3 of the ZL cars on there showroom floor alone. and they are 7 minutes down the road from SLPs giant facility

GM and SLP are tighter than believed

im going to take a nap

[Russell James]

"I have been told time and time again from my dealership that most SLP parts, apart from specifically marked offroad products, are warranty friendly with GM "



The supercharger and tuning are not. I'll wager any amount on that fact.