2 day old 2LT RS - Engine troubles - Page 3 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Booneabal · 12-04-2009, 09:39 AM

Quote:

Originally Posted by Bee Kool

My 2ss-6spd @ 50 miles displayed a DIC code "engine power is reduced" and would barely run 40 mph. Called roadside assist. and they towed car to the dealer. They had a new computer overnighted and everything is great

The thing that is annoying is that I told the Service Manager that he should consider a new computer and he brushed it off like "let the professionals handle it sir"...
Since the dealership no longer calls me with updates I've now got Chevy Customer Care managing them for me.

Bee Kool · 12-04-2009, 04:00 PM

Sounds like your dealer has a poor customer service dept. I'm sure Chevy customer support will help get to the root of your problem soon. Let me know if the computer ends up the being the problem. Good luck! The Camaro is one of my best and fun purchases, you'll love it once they have it right.

bluman · 12-04-2009, 08:38 PM

Quote:

Originally Posted by 01pewterz28

I use mine back to back, to back, to back, to back, ect...... all the time no issues, the same with the remote start on my 07 Suburban.

Sean

same here...

Booneabal · 12-05-2009, 07:11 PM

Quote:

Originally Posted by Bee Kool

Sounds like your dealer has a poor customer service dept. I'm sure Chevy customer support will help get to the root of your problem soon. Let me know if the computer ends up the being the problem. Good luck! The Camaro is one of my best and fun purchases, you'll love it once they have it right.

Thanks, I have to keep reminding myself that I am just one of the most unlucky people in the country!
Camaro-watch continues... Monday will be day 11...

Mr_Draco · 12-05-2009, 08:38 PM

Quote:

Originally Posted by Booneabal

Monday will be day 11...

You can't just count the days, it doesn't work like that. Days that the shop is closed, time spent waiting on parts, and time spent installing parts isn't calculated towards the total time spent in the shop.

CamaroScotty · 12-05-2009, 08:59 PM

We had the same issue with a V6...bad O2 sensor, because the factory put too much goop on the threads, and when it warmed up, renedered the sensor INOP....causing the car to run like poo. Part arrived in two days, replaced, and ran fine.

DangerZL1 · 12-07-2009, 10:58 AM

Quote:

Originally Posted by Booneabal

Thanks, I have to keep reminding myself that I am just one of the most unlucky people in the country!
Camaro-watch continues... Monday will be day 11...

Hopefully, they'll have it up and running soon. I know it stinks to not be able to enjoy your new car, but I wouldn't rush to get it replaced. The dealership will eventually find the problem and they've already ruled out several things in their troubleshooting process.

I had an 02 Vette that had a problem with the seat memory not working. The seat actually moved by itself one time at a stop light. It took the dealer 3 attempts to fix it and at least two control modules went out. I felt the same way you did until I got it back, but I was relieved when they finally fixed the problem. It ended up being the wiring harness was assembled incorrectly.

I'd try to be optimistic and let them try a couple more things, even if it means a few more days without your car.

Keep us posted.

2010SLVRBULIT · 12-07-2009, 11:13 AM

just get another similar model and be done with it.

Booneabal · 12-09-2009, 07:35 PM

So today they tell me that they are getting a PCM computer module and they hope that this will fix the issue. Day 14 or so. Had good conversations with lawyers so I'm feeling confident will get sorted. The longer they keep fooling around with the car the better for me at this point.

JerseyMonte · 12-10-2009, 08:12 AM

Quote:

Originally Posted by Bee Kool

Sounds like your dealer has a poor customer service dept. I'm sure Chevy customer support will help get to the root of your problem soon. Let me know if the computer ends up the being the problem. Good luck! The Camaro is one of my best and fun purchases, you'll love it once they have it right.

Reminds me of the old Pep Boys comercial,I have my two best mechanics on your car, they were sitting on the hood eating lunch
Take it to another dealer!
The diagnostic system should tell the problem
I am a retired mechanic [auto/marine]
you need air, fuel, compression and spark for a cylinder to fire.
If an injector shows bad it may not be getting a signal from the computer,
not a bad injector

DangerZL1 · 12-10-2009, 11:23 AM

It sound like the computer is their last opportunity to fix the car in the time window. Did they say it would be in by today?

Booneabal · 12-11-2009, 06:31 PM

Quote:

Originally Posted by DangerouSS

It sound like the computer is their last opportunity to fix the car in the time window. Did they say it would be in by today?

I no longer get daily updates, they don't listen to me when I try to pass them good info from the forum anyway. By the time these clowns get done they will have swapped out the whole engine...

deibelsan · 12-13-2009, 11:53 PM

Quote:

Originally Posted by Booneabal

Got a call from the dealership, they replaced the ignition wire & plugs but neither of those did it - they have been working on this for a whole day.
I wish I had gotten the 60 day return....

Your local lemon law is going to be better than the 60 day return. Have you read the terms of the 60 day return. One of the conditions is you have to keep the car a minimum of 30 days so you would still be sitting with the car (either not working or being repaired) for the entire time. I also believe the refund policy isn't that great as far as the disposition of your original trade in )if any) and there determination of whther or not the car has $200 of damage, etc.

Really there is too much dealer discretion in it. Better to have taken the $500.

Booneabal · 12-14-2009, 08:17 AM

Camaro watch day #349304!

So I spoke to the service department today and got a more detailed update. They eliminated the fuel injector as the problem and now they are pretty certain that the PCM is the issue.
Now here is the interesting thing, the PCM is not being shipped off the production line it is coming from engineering. The tech said that that normally happens when they are aware of a problem and are trying to fix it so engineering tends to have parts with the new specification before they make it to the line.

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12-04-2009, 04:00 PM	#30
Bee Kool BEE KOOL Drives: 2SS Join Date: Nov 2009 Location: LEESBURG, FL. Posts: 10	Sounds like your dealer has a poor customer service dept. I'm sure Chevy customer support will help get to the root of your problem soon. Let me know if the computer ends up the being the problem. Good luck! The Camaro is one of my best and fun purchases, you'll love it once they have it right.

12-05-2009, 08:59 PM	#34
CamaroScotty Account Suspended Drives: Your new SLP Camaro! Join Date: Jul 2008 Location: Cedarburg, WI Posts: 6,790	We had the same issue with a V6...bad O2 sensor, because the factory put too much goop on the threads, and when it warmed up, renedered the sensor INOP....causing the car to run like poo. Part arrived in two days, replaced, and ran fine.

12-07-2009, 11:13 AM	#36
2010SLVRBULIT Drives: G5(LLT) & C6(LS3) Join Date: Apr 2009 Location: MARS Posts: 7,525 View My Garage	just get another similar model and be done with it.

12-09-2009, 07:35 PM	#37
Booneabal Drives: 2LT RS Rally Yellow Join Date: Nov 2009 Location: Miami, FL Posts: 136	So today they tell me that they are getting a PCM computer module and they hope that this will fix the issue. Day 14 or so. Had good conversations with lawyers so I'm feeling confident will get sorted. The longer they keep fooling around with the car the better for me at this point.

12-10-2009, 11:23 AM	#39
DangerZL1 Drives: 2023 Black ZL1 Auto Join Date: Oct 2009 Location: FEMA Region 4 Posts: 2,936	It sound like the computer is their last opportunity to fix the car in the time window. Did they say it would be in by today?

12-14-2009, 08:17 AM	#42
Booneabal Drives: 2LT RS Rally Yellow Join Date: Nov 2009 Location: Miami, FL Posts: 136	Camaro watch day #349304! So I spoke to the service department today and got a more detailed update. They eliminated the fuel injector as the problem and now they are pretty certain that the PCM is the issue. Now here is the interesting thing, the PCM is not being shipped off the production line it is coming from engineering. The tech said that that normally happens when they are aware of a problem and are trying to fix it so engineering tends to have parts with the new specification before they make it to the line.