Onstar/Bluetooth wont shut off??? - Page 4 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Civin · 08-05-2011, 09:23 PM

Quote:

Originally Posted by Hawkeye David

Turn the car off and open the door and look at the rear view and see if the onstar light is still lit and green. If it is then you still have a problem. While at the dealer this evening they got it to reset in a similar fashion but the onstar/bluetooth stay on after the keys are removed and the door opened.

Kudos for this advice!

Quote:

Originally Posted by Civin

I would encourage other members here to keep an eye on their mirror just to verify that those lights are turning off when you take the keys out the ignition and open the door (or verifying their phones aren't connected to their Camaros just by being in range without the key in the ignition). It can't hurt to check.

As previously mentioned, I would strongly encourage that owners on this site check for this issue. You may have a malfunctioning VCIM and not be aware of it at all. I'm thinking that there is an underlying cause to this, as more owners are experiencing the same symptoms within a similar time period.

Bodih · 08-05-2011, 09:46 PM

Is anyone having this problem with the latest version of OnStar (with phone app capability)? A few folks in our car club have started having these problems this week, but they're all 2010 model cars.

Rogue Leader · 08-05-2011, 11:27 PM

Quote:

Originally Posted by Bodih

Is anyone having this problem with the latest version of OnStar (with phone app capability)? A few folks in our car club have started having these problems this week, but they're all 2010 model cars.

Sounds like its all 2010's, noones mentioned a 2011 yet. Makes sense actually since the hardware is different between the two.

hot_rod · 08-06-2011, 04:52 AM

Quote:

Originally Posted by Hawkeye David

Turn the car off and open the door and look at the rear view and see if the onstar light is still lit and green. If it is then you still have a problem. While at the dealer this evening they got it to reset in a similar fashion but the onstar/bluetooth stay on after the keys are removed and the door opened.

Had to go look.... Yep, your right, it's still on.

Well, this "fix" made no sense to me. Like you said, I still have a problem.

Did your dealer have anything else to offer/say about this?

JChen · 08-06-2011, 11:53 AM

Does anyone know if the difference between the '10 and '11s OnStar is simply the module? If so, I wonder if the dealership could swap out our defective modules with the newer '11 OnStar module effectively giving us '10 owners the OnStar App functionality.

Derek_2LT-RS · 08-06-2011, 06:31 PM

I had the same thing happen to me last weekend. Tried to use On-Star for directions, then got nothing. Tried On-Star again, nothing. Emergency On-Star; nothing. Satellite phone; nothing. Radio; nothing. After two days of this, the battery died. After a jump-start, I see everything is back to normal and reset. If this happens again, I will disconnect battery and wait over night for the computer(s) to reset themselves, then reconnect the battery post.

Good luck to all,

Derek.
2010 2LT RS

Hawkeye David · 08-06-2011, 10:28 PM

Jammt2ss has a 2011 vert and had the issue when he first picked up his car so I don't think it's isolated to the 2010. I'll have to wait and see what the dealer has to say about my V6 since they couldn't get the module reset Friday and put it off until Monday.

SolidOrange · 08-07-2011, 01:05 AM

Mine is working again. OnStar is off.
Go figure...

hot_rod · 08-07-2011, 02:02 PM

Had the time today so figured I would work on this problem.

Took the car out and tried to connect to onstar, system immediately froze up again. Almost duplicated problem except the bluetooth system worked and it freed up the radio display when I called out and the call went through.

Returned home and called onstar tech support via the home line and their 888 number. They had me return to the car and call them via the red button / emergency number and ask for a transfer to tech support. Tech support put me on hold and after about 3-5 minutes returned and said everything appeared normal.

....and in fact everything seems to be working OK now.

Yellow Camaro · 08-07-2011, 09:02 PM

Off topic- but Rogue Leader, are you the same Rogue Leader that used to post on nethirdgen.org? I don't know what happened to that place, I noticed it disappeared. Any of that crew make their way over here?

Rogue Leader · 08-08-2011, 10:18 AM

Quote:

Originally Posted by Yellow Camaro

Off topic- but Rogue Leader, are you the same Rogue Leader that used to post on nethirdgen.org? I don't know what happened to that place, I noticed it disappeared. Any of that crew make their way over here?

Yeah thats me. .org closed but nethirdgen.com is the new forum. Same maniacs.

chica67 · 08-10-2011, 07:09 PM

Sorry if I missed this, but did anybody get a resolve to this? I do not use OnStar even though I have it. But always use my bluetooth with my Blackberry. It connects as soon as I get in my car. The past two days, it will not connect. Is this still an ongoing issue?

hot_rod · 08-11-2011, 05:00 AM

Chica67 - thanks for the bump - I have been wondering how everyone has been making out on this is - as in post #51, mine is still working OK....

Rogue Leader · 08-11-2011, 07:54 AM

Mine won't be back from the body shop for a few weeks so I won't have a resolution till after that. Interested to know if anyone else knows?

08-05-2011, 09:46 PM	#44
Bodih I Got My Orange Crush Drives: it like I stoles it... Join Date: Jan 2011 Location: Tucson, AZ Posts: 2,079	Is anyone having this problem with the latest version of OnStar (with phone app capability)? A few folks in our car club have started having these problems this week, but they're all 2010 model cars. __________________ My love is in league with the freeway. Its passion will ride, as the cities fly by, and the tail-lights dissolve in the coming of night. And the questions in thousands take flight ~Robert Plant - Big Log~

08-06-2011, 11:53 AM	#47
JChen Drives: 2010 SIM 1LT RS Join Date: Aug 2009 Location: Rockford, MI Posts: 313	Does anyone know if the difference between the '10 and '11s OnStar is simply the module? If so, I wonder if the dealership could swap out our defective modules with the newer '11 OnStar module effectively giving us '10 owners the OnStar App functionality. __________________ In: Airaid CAI Out: JBA Shorty Headers, MRT Axle-back Exhaust v1.0 Tuned by Trifecta

08-06-2011, 06:31 PM	#48
Derek_2LT-RS Drives: 2010 Camaro 2LT RS Join Date: Mar 2010 Location: Collegeville, Pennsylvania Posts: 16 View My Garage	won't shut off, so battery died I had the same thing happen to me last weekend. Tried to use On-Star for directions, then got nothing. Tried On-Star again, nothing. Emergency On-Star; nothing. Satellite phone; nothing. Radio; nothing. After two days of this, the battery died. After a jump-start, I see everything is back to normal and reset. If this happens again, I will disconnect battery and wait over night for the computer(s) to reset themselves, then reconnect the battery post. Good luck to all, Derek. 2010 2LT RS

08-11-2011, 05:00 AM	#55
hot_rod Drives: 2010 2SS RS Join Date: Feb 2010 Location: Texas Posts: 1,222 View My Garage	Chica67 - thanks for the bump - I have been wondering how everyone has been making out on this is - as in post #51, mine is still working OK.... __________________ "Never argue with a fool, onlookers may not be able to tell the difference." - Mark Twain "Never argue with an idiot, they drag you down to their level and beat you with experience" - Unknown

08-11-2011, 07:54 AM	#56
Rogue Leader Iatefiberglassinsulation Drives: 2010 Camaro 2SS M6 Join Date: Oct 2008 Location: Long Island Posts: 3,601 View My Garage	Mine won't be back from the body shop for a few weeks so I won't have a resolution till after that. Interested to know if anyone else knows? __________________ 2010 Chevrolet Camaro SS - was daily driver, now toy 2020 Alfa Romeo Giulia Quadrifoglio - Daily Driver 2017 Mercedes Benz GLE 350 - Wifes Car 2008 Chevy Silverado 2500 HD LT 6.0 - Tow Vehicle 1991 Alfa Romeo 164S - Project Car 1994 Volkswagen Golf - Race Car "Like" my race team on Facebook: http://www.facebook.com/farfrumwinnin

08-06-2011, 10:28 PM	#49
Hawkeye David Account Suspended Drives: 2013 2SS Join Date: Feb 2010 Location: Houston Posts: 81 View My Garage	Jammt2ss has a 2011 vert and had the issue when he first picked up his car so I don't think it's isolated to the 2010. I'll have to wait and see what the dealer has to say about my V6 since they couldn't get the module reset Friday and put it off until Monday.

08-07-2011, 01:05 AM	#50
SolidOrange Drives: 2010 Camaro 2SS/RS Join Date: Jun 2011 Location: Clemson, SC Posts: 44	Mine is working again. OnStar is off. Go figure...

08-07-2011, 02:02 PM	#51
hot_rod Drives: 2010 2SS RS Join Date: Feb 2010 Location: Texas Posts: 1,222 View My Garage	Had the time today so figured I would work on this problem. Took the car out and tried to connect to onstar, system immediately froze up again. Almost duplicated problem except the bluetooth system worked and it freed up the radio display when I called out and the call went through. Returned home and called onstar tech support via the home line and their 888 number. They had me return to the car and call them via the red button / emergency number and ask for a transfer to tech support. Tech support put me on hold and after about 3-5 minutes returned and said everything appeared normal. ....and in fact everything seems to be working OK now. __________________ "Never argue with a fool, onlookers may not be able to tell the difference." - Mark Twain "Never argue with an idiot, they drag you down to their level and beat you with experience" - Unknown

08-07-2011, 09:02 PM	#52
Yellow Camaro Drives: 2010 Rally Yellow 2SS/RS Join Date: Jul 2011 Location: Boston, MA Posts: 417	Off topic- but Rogue Leader, are you the same Rogue Leader that used to post on nethirdgen.org? I don't know what happened to that place, I noticed it disappeared. Any of that crew make their way over here?

08-10-2011, 07:09 PM	#54
chica67 Drives: 2010 2LT/RS Cyber Grey Join Date: May 2010 Location: Newfoundland, Canada Posts: 29	Sorry if I missed this, but did anybody get a resolve to this? I do not use OnStar even though I have it. But always use my bluetooth with my Blackberry. It connects as soon as I get in my car. The past two days, it will not connect. Is this still an ongoing issue?

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