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#43 | |
I Got My Orange Crush
Drives: it like I stoles it... Join Date: Jan 2011
Location: Tucson, AZ
Posts: 2,079
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Quote:
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My love is in league with the freeway. Its passion will ride, as the cities fly by, and the tail-lights dissolve in the coming of night. And the questions in thousands take flight ~Robert Plant - Big Log~ |
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#44 |
![]() ![]() Drives: . Join Date: Nov 2010
Location: USA
Posts: 856
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Good job on the safety modification.
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#45 | |
I Got My Orange Crush
Drives: it like I stoles it... Join Date: Jan 2011
Location: Tucson, AZ
Posts: 2,079
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Quote:
If your cover blows off in the middle of a 6-lane highway in California, what kind of incident is it going to cause? Are you going to risk your life to go back and recover it in the middle of the road? Because if you don't have the damaged article to claim a replacement, they're not obligated to provide a new one under warranty.
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My love is in league with the freeway. Its passion will ride, as the cities fly by, and the tail-lights dissolve in the coming of night. And the questions in thousands take flight ~Robert Plant - Big Log~ |
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#46 |
![]() Drives: 2011 Camaro RS Convertible Join Date: Dec 2011
Location: Chilliwack
Posts: 12
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My 2011 tonneau came off at 110K last week so I took it to my dealership. The service manager said that he needs to see the difference with the new cover for 2012 until then he won't do anything. I spoke with the sales manager to see if there were any 2012s in stock or on order with the reply being no. I just got off the phone with GM Canada Customer service who told me they'll have to look into it. I told them that the 2011 part number (22792015) supercedes to 2012 part number (22804477) which then supercedes to 2011-2013 part number (22842151). The newer part numbers have the looped cord instead of the plastic(?) tabs that secure the front of the tonneau to the bolts with spacers which are the same numbers for 2011-2013. I'm completely baffled as to the hoops and red tape I have to go through to get a poorly designed item (and safety issue) handled at GM. Incidentally, when I asked the partsman to look up the cover number he first told me thay are not allowed to give out part numbers, secondly, he told me that a tonneau cover only is for truck boxes??????? ( GM actually call them "top boots") and thirdly, it took him over 10 minutes to locate the item in the catalogue. I was a GM partsman for almost 30 years, and owned 10 GM vehicles through the time and never met a partsman so uninformed . For me to prove to them that this newer part number works better than the old one I have to (a)wait until the dealership gets a 2012-2013 vert, (b)see if someone in the local area is willing to come with me to the dealership to show them or (c) just order one in to the tune of about $500.00 US which may or may not be reimbursed. If any of this info helps with any of you with this problem of departing tonneaus, you're definately welcome.
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#47 | |
"Catharine"
Drives: '11 2SS/RS LS-3 IOM/IO vert Join Date: Mar 2011
Location: Southern NH
Posts: 2,132
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Quote:
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#48 | |
I Got My Orange Crush
Drives: it like I stoles it... Join Date: Jan 2011
Location: Tucson, AZ
Posts: 2,079
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Quote:
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__________________
My love is in league with the freeway. Its passion will ride, as the cities fly by, and the tail-lights dissolve in the coming of night. And the questions in thousands take flight ~Robert Plant - Big Log~ |
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#49 |
DZ
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My bolts were not installed, the dealer left them in a small bag in the tops carrying case. Thank god this forum told me to take it back to be installed or I would have lost mine too..
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#50 | |
![]() Drives: -- Join Date: Apr 2012
Location: --
Posts: 169
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#51 |
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After reading all this and just thinking it’s a matter of time before mine fly’s off I went and got Velcro and installed it along the back of the back seat (between the bolts) and on the front of the 3 sections of the tonneau cover. Cover is very secure now I know it’s a Band-Aid fix but it is peace of mind and you can’t see it.
I can’t take the credit for the idea I did see it somewhere in one of the threads but can’t find it to give the person credit.
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#52 |
![]() Drives: 2011 Camaro Black 2SS Convertible Join Date: Jun 2012
Location: Long Beach
Posts: 2
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My top flew off today, was going 75-80 miles per hour on the carpool lane. I called the dealer right away, they said to go tomorrow to make an appoitmemt with service dept. Hopefully they replace it for free.
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#53 | |
I Got My Orange Crush
Drives: it like I stoles it... Join Date: Jan 2011
Location: Tucson, AZ
Posts: 2,079
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Quote:
![]() Were you able to recover the top? One owner I spoke to last year said he had to fight for another top because he didn't have the damaged one to turn in. The Service Dept told him they needed proof the original was lost/damaged in order to replace it under warranty. Otherwise, you may be trying to scam them out of a free top cover. ![]() Keep us informed on how this unfolds...
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My love is in league with the freeway. Its passion will ride, as the cities fly by, and the tail-lights dissolve in the coming of night. And the questions in thousands take flight ~Robert Plant - Big Log~ |
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#54 | |
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Brandon Chevrolet Customer Service
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