Sad/scary day yesterday (2014 2SS)

[InFiD3ViL]

Dude...if we can read and understand Christian's posts, you are doing just fine.

Originally Posted by riozlander

i don't know what to say that haven't been said. i would try to communicate with the warranty company for everything that is going on at the dealership. it is a shame and im sure the dealership is overwhelmed with upset customers at this point who were waiting before you and waiting after you. i am sure the managers and employees are up to there eye balls in complaints and i wouldn't be surprised if some are contemplating on finding new jobs to get away from this mess.

I would be trying my best with the information you have on the upper management numbers you have to see if it is possible for them to loan you a working car as compensation over this problem as not having a car is only impacting your ability to get to work and care four your daughter and having to rely on a by the sounds of it a epic awesome friend. I would be pointing out to them the loss of possible money this could be causing to really stress the financial impact this loss of a car is causing because it cant be torn down yet because there racks are taken up and stress to them it is not there fault because the strike is impacting everyone who has nothing to do with the strike. but most importantly id be communicating every day with the warranty company

as to the why they cant look at my car and start working on it. in my time in school for auto shop my teacher use to run a dealership mechanic side of things. he would tell us the bad side of it. a tech cant even touch a car or work on a car if no lifts are available its for safety and also rules, that if they miss diagnose a car because they cant do a proper look with there tools and equipment it could lead to ordering the wrong parts, loss of money and time on the customer side not only that but there are many many people who would love to jump a lawsuit over that stating the mechanics are badly trained etc etc and there is regulations the dealership mechanic has to operate by. the mechanics don't get payed the same as a independent shop as well who charges by the hour no matter how long it takes them. if the repair book for a engine tear down sez 18 hours and it takes the mechanic 20 or 25h hours the dealership can only charge the 18 hours to the customer witch means there paying out the nose in pay on the mechanics and in some dealerships they dont even pay the tech for the exstra hours it took so there working for no pay because its looked at as there fault they could do it in book time. witch means loss of money all around, the warranty company probably has the same book for what the repair cost will be, hours it should take as well and wont pay for anything but what they were told is the solution. whether that be a new motor or a rebuilt motor. it is tough and i truly truly feel horrible for the situation your stuck in, it is not fair and it should never be accepted. sadly in this case the best you can do is try to negotiate a loner car from them for the time it is taking. my friend did this on his cobalt ss for a problem on his transmission 5 returns an 40 days total for the same problem without a car, he got a loner car after poking every gm manager he could(granted the cobalt was a POS with many problems). its a bad situation all around

sorry if this was hard to read i am basically illiterate when it comes to written English due to the many learning disability's i have to deal with and did not know i had them until i was 2 years in to collage and the placement tests i took showed them yaay no student left behind lazy crap California has witch only furthers the uneducated problem

Thank you for your feedback, and to everyone else that has responded.

I have been in contact with Zurich on a regular basis. Their hands are tied until the tear down is down and the r.o is submitted. Then they will inspect and order as needed. Zurich only offers a rental for the first 3 days.

The hardest part for me IS, I have never...never had anything like this happen. I am trying to be patient and didnt escalate with Chevy until Oct 14th. It is so unacceptable to me that they havent diagnosed my car yet to let Zurich do what Zurich needs to do. I expect to wait for parts, because of the strike. It never crossed my mind that they would need a month or more just to diagnose...WTF!!! The only rental company in alamosa, and Zurich where both closed over the weekend when the car died. I did try

A far as the loaner goes, if the dealer has one available, I get to drive a mystical none existant car 9 hours to pick it up...then have some mystical person with me to drive the 9 hours back...or pay 500 to fly to co springs and over 100 to uber to alamosa. At the end of the day...dealer has none available, so that's all for naught. " even if we had a loaner we dont want it driven to s.d."

How about having a job that requires a vehicle to get onto a sealed airforce base daily. Being a parent that needs to buy grocieries, pick children up and just live life. I have 2 children at home...15 year old that is a sophomore and the 21 year old that i was picking up. Be patient they say...life doesnt stop...I just get ****ed!

So because I was responsible and didnt crash my car when it died, I'm not eligible for a rental anywhere. I feel ****ed. Floored, disappointed...and not sure where to turn.

Honestly I want to see if they will use the gap to total my car and get as far from Chevy as I can. I know that, that's probably not reasonable, however this is my third chevy and second camaro...never never have I been spoken too this way, nor treated this way.

I am holding tight...but come on!

[Dogmeat]

….and the beat goes on....and on...and.....

[MeanV8]

Talked to my Local Chevy Shop Foreman and it sounds like GM is still in a Stall mode. Hope all this ends for you soon.

Dan

so today at 38 days in, the car is finally in a bay and starting the process....Progress!!

[joekono]

Good to hear. Good luck.

So after 40 days, the initial diagnosis has come back.

Long block needs to be replaced due to broken rod, hydrolock and low coolant.

How in the sam hell does that happen??? M car has never been in a flood and it was almost 80° clear, and sunny in s.w. co where it happened????

Anyways...waiting on Zurich now.

[xstuntman]

Hydrolock and low coolant.
Head gasket failure?

Update

Sat, Sept 28 engine failure at 98,119 miles

Chevy refused to honor powertrain warranty!!! Chevy customer loyalty was an awful experience!

On 11/25 Zurich stepped up and picked up the claim. On Dec 12th new engine was installed and the catalytic converters were found to be bad and not covered under my Zurich Warranty....

On December 16th I picked up my car from Town and Country. 50 miles and 1/4 tank of gas gone, carhardt Jacket gone, and my brand new C Charger gone. Car was clean, aligned and now Catless. I drove the 732 miles back varying my RPMS with no WOT at all. Car feels great and I am happy to have it back...I think

The new engine comes with another 3 year 100k mile warranty...and my list of mods went with that...or do I just say **** it. I don't know where I stand with this whole thing anymore. I moved to Pierre SD and concerned on how the car will do Jan - March... I really am interested in the new Blazer or Durango...do I trade it, keep it. I just don't know. After the 77 days of this fiasco I just don't know. Angry...really Angry.

[TommyTheCat]

Originally Posted by firedruish

Update

Sat, Sept 28 engine failure at 98,119 miles

Chevy refused to honor powertrain warranty!!! Chevy customer loyalty was an awful experience!

On 11/25 Zurich stepped up and picked up the claim. On Dec 12th new engine was installed and the catalytic converters were found to be bad and not covered under my Zurich Warranty....

On December 16th I picked up my car from Town and Country. 50 miles and 1/4 tank of gas gone, carhardt Jacket gone, and my brand new C Charger gone. Car was clean, aligned and now Catless. I drove the 732 miles back varying my RPMS with no WOT at all. Car feels great and I am happy to have it back...I think

The new engine comes with another 3 year 100k mile warranty...and my list of mods went with that...or do I just say **** it. I don't know where I stand with this whole thing anymore. I moved to Pierre SD and concerned on how the car will do Jan - March... I really am interested in the new Blazer or Durango...do I trade it, keep it. I just don't know. After the 77 days of this fiasco I just don't know. Angry...really Angry.

What did the dealer say about the excessive mileage and missing/stolen items? That's something they need to step up about and something Chevy corporate might actually care about. Glad you got the motor taken care of at least.

I'd probably keep it while you have that engine warranty, might as well get some use out of it.

If you really want an SUV I'd stay away from the Durango or any Chrysler product. Way too many issues. And all their hemi engine parts have been on national back order for god knows how long, I had to rebuild a 6.4 and was told internals are mostly the same as the 5.7 and 6.1, and they are all failing. Not impressed with the smaller dodge motors either. This is all before you even get into all the electrical problems chrysler has with their pos computers

[Sxren_Camaro'13]

Originally Posted by firedruish

Update

Sat, Sept 28 engine failure at 98,119 miles

Chevy refused to honor powertrain warranty!!! Chevy customer loyalty was an awful experience!

On 11/25 Zurich stepped up and picked up the claim. On Dec 12th new engine was installed and the catalytic converters were found to be bad and not covered under my Zurich Warranty....

On December 16th I picked up my car from Town and Country. 50 miles and 1/4 tank of gas gone, carhardt Jacket gone, and my brand new C Charger gone. Car was clean, aligned and now Catless. I drove the 732 miles back varying my RPMS with no WOT at all. Car feels great and I am happy to have it back...I think

The new engine comes with another 3 year 100k mile warranty...and my list of mods went with that...or do I just say **** it. I don't know where I stand with this whole thing anymore. I moved to Pierre SD and concerned on how the car will do Jan - March... I really am interested in the new Blazer or Durango...do I trade it, keep it. I just don't know. After the 77 days of this fiasco I just don't know. Angry...really Angry.

Im sorry to say this but maybe switch to ford mustang... i know people i hate ford. but these camaros are killing me after i had my a/c compressor replaced, its been a lot of money ive sinked in this car. i have kept it stock since the day i bought it but i have 76,000 on it so pray for no failures

Originally Posted by Sxren_Camaro'13

Im sorry to say this but maybe switch to ford mustang... i know people i hate ford. but these camaros are killing me after i had my a/c compressor replaced, its been a lot of money ive sinked in this car. i have kept it stock since the day i bought it but i have 76,000 on it so pray for no failures

Thanks for the feedback. I wont ever do ford, they soured me for 5 years worth of bs on 5 separate f350 for horse showing purposes.

Now dodge...I love dodge. Wanted something bigger...not 70k bigger. I have owned and loved my 2000 dodge Duango with the 5.9l since we bought it new in 2000. It needs to be retired with 265k on the clock!!

Still thinking and figuring. I am trying to find the positive and damn she is sexy!!

[Sxren_Camaro'13]

Originally Posted by firedruish

Thanks for the feedback. I wont ever do ford, they soured me for 5 years worth of bs on 5 separate f350 for horse showing purposes.

Now dodge...I love dodge. Wanted something bigger...not 70k bigger. I have owned and loved my 2000 dodge Duango with the 5.9l since we bought it new in 2000. It needs to be retired with 265k on the clock!!

Still thinking and figuring. I am trying to find the positive and damn she is sexy!!

I love dodge to but these people on the fourums dont like them.. i dont know names, btu i like the scatpack widebody charger not the challenger scat, but the hellcat challenger is nice asf.

[lbls1]

I'm not quite understanding. What was the reason why Chevrolet refused to warranty your engine? Was it because it extended beyond the time limit of warranty, or was it based on something else?

From your early posts it seemed that your extended warranty did not want to cover the damage, but now it seems like they are backing the claim.

Did the dealership ever say what was the reason for the engine failure? Edit: I read the last few posts. Why has Chevrolet decided not to back the warranty? Age or misuse? If I may ask; What was your maintenance routine up to this point? What was the mileage intervals that you changed your oil, and monitor and change the anti freeze coolant, other lubricants, etc. These things will matter if Chevy is hinting that your car's engine failed due to abuse. Explain further; Thanks.