XM JUST CHARGED ME $753.85...... - Page 4 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

caverman · 05-12-2010, 12:57 PM

I would suggest anyone wanting to cancel (espcially before your trial is up) to call 800-547-8118.

I've called them twice now and got a US person both times. They were very helpful and nice to deal with.

I intially called a couple days back to tell them not to renew me after my trial but I'm still getting 1 or 2 phone calls a day. I'm not answering the phone because I can see it's their 877 number and from all the horror stories I don't want to get into it with one of them.

I just got a call a few min ago and as soon as the phone stopped ringing I call the number and asked them to verify my account....they said I should stop service on the 16th. I told them I'm still getting phone calls so she asked me if I wanted to be taken off the "Do Not Call List" ...... I said NO....PLEASE ADD me to the "Do Not Call List". She said she took me off the Call List but would leave me on the mailing list. I said ok (for now) to give them a compromise. I can put their letters in the recycling easily.

Point being.....call them before they call you.

Shuffler · 05-12-2010, 01:03 PM

Tell them if they call again you will take that as their acceptance of a small processing fee for your time. Then bill them.

formuladan · 05-12-2010, 01:10 PM

Never ever give XM your credit card information. When my 3 month trial was up I renewed for a year at $77. I also had them waive that stupid musicians royalty fee or whatever it was. I told them to send me a bill and I mailed them a check. If you give them your credit card info they will automatically renew you unless you remember to call and cancel. After this year subscription is up I plan to drop it. Not worth it for me, even at the reduced $77 a year rate.

Chevyrocker · 05-12-2010, 01:20 PM

Any resolution from the OP yet?

I have never had an issue with XM and actually really like the service. Not too many good rock stations in West Palm Beach...

PQ · 05-12-2010, 01:22 PM

Dude, you paid for ALL of Camaro5,

Group Buy...... Paid by 'Not Paid 4'

monstertodd · 05-12-2010, 01:24 PM

Sounds like you paid for the "insider information on the upcoming Chevrolet Camaro Z28, hosted by Fbodfather" channel.

C4 · 05-12-2010, 02:54 PM

xm did the something similar to me. they charged me something like
$260.00. i had never renewed my contract with them. when you have
an ipod who needs xm.

AnnaBear@SpartaChevy · 05-12-2010, 03:00 PM

They did something crazy with the dealership here I work at too.

I think they tried to tell the owner that he had to pay or they were going to report it to the credit reporting bureaus or maybe send him to collections. He went NUTS!

We only have XM Satellite in the showroom here to 'promote' it! We have a special floor unit. LOL

I'll have to ask for the whole story again from the owner. It's really quite funny.

double d · 05-12-2010, 03:34 PM

They are the absolute worst. I was told three times my bill was resolved (for three different amounts lol) BEFORE they sent me a collection letter! AAAAUUUUGGGHHHH

Bbrock25 · 05-12-2010, 04:03 PM

Hmm if they are this bad, I wonder if I can get a lifetime subscription free lol.

clg_98ta · 05-12-2010, 04:59 PM

Quote:

Originally Posted by Bbrock25

Hmm if they are this bad, I wonder if I can get a lifetime subscription free lol.

Yeah, but it'll come with a lifetime of erroneous credit card charges...

wyocamaro · 05-12-2010, 05:26 PM

6 months later with someone who can't speak englich and I got my double lifetime cancelled Would not let me cancel the lifetime on the Camaro, just my other plans. What a bunch of idiots. Maybe a call center in the US or CN and it may get better!

NITEMARO · 05-12-2010, 05:39 PM

Quote:

Originally Posted by sask-man

So what happens after your free trial exprires when you buy the car? Does it just shut off and thats that? They already called me after one week and were asking how it was. She was suprised when I said I dont listen to satelitte radio (since I work in terrestrial radio) I could really feel the sales pressure bigtime and mostly kept messing with her by saying stuff I knew would get a rouse out of her. She asked if I wanted to extend the free trial period for a meager processing fee to which I said no thanks.

In fact, has anyone called them and said just cancell everything right now, free trial or not, just get rid of it?

Mine just shut off. They did call me and offered 5 months for $25. I told them that I dont drive the car during winter months. They asked me when did I start driving it and my service would start then, for the same price.

ElManny · 05-12-2010, 06:20 PM

so whats the latest?

05-12-2010, 12:57 PM	#43
caverman Drives: '69 SS Convertible Join Date: May 2009 Location: DFW, TX Posts: 7,111	I would suggest anyone wanting to cancel (espcially before your trial is up) to call 800-547-8118. I've called them twice now and got a US person both times. They were very helpful and nice to deal with. I intially called a couple days back to tell them not to renew me after my trial but I'm still getting 1 or 2 phone calls a day. I'm not answering the phone because I can see it's their 877 number and from all the horror stories I don't want to get into it with one of them. I just got a call a few min ago and as soon as the phone stopped ringing I call the number and asked them to verify my account....they said I should stop service on the 16th. I told them I'm still getting phone calls so she asked me if I wanted to be taken off the "Do Not Call List" ...... I said NO....PLEASE ADD me to the "Do Not Call List". She said she took me off the Call List but would leave me on the mailing list. I said ok (for now) to give them a compromise. I can put their letters in the recycling easily. Point being.....call them before they call you. __________________ *-2010 Camaro* 2SS \| M6 \| VR w/White Stripes \| 1 3/4" KOOKS - 3" Magnaflow \| LPE 3.91 gears \| ADM tuned \| Halltech w/ADM Scoop \| Spohn/BMR Trailing Arm/Toe Rod \| BC Coilovers\| Pedders FE4 ZL1 swaybars \| Cradle/Diff/Radius Rod bushings \| VMax TB \| Morimoto Projectors \| MGW shifter \| Red Calipers Build Journal

05-12-2010, 01:03 PM	#44
Shuffler God Bless Dawson Drives: Synergy for my Daughter Join Date: Feb 2010 Location: Texas Posts: 3,057	Tell them if they call again you will take that as their acceptance of a small processing fee for your time. Then bill them. __________________

05-12-2010, 01:10 PM	#45
formuladan Drives: 2010 Camaro 2SS/RS Join Date: Jul 2009 Location: North Myrtle Beach, SC Posts: 155	Never ever give XM your credit card information. When my 3 month trial was up I renewed for a year at $77. I also had them waive that stupid musicians royalty fee or whatever it was. I told them to send me a bill and I mailed them a check. If you give them your credit card info they will automatically renew you unless you remember to call and cancel. After this year subscription is up I plan to drop it. Not worth it for me, even at the reduced $77 a year rate. __________________ 2010 Camaro 2SS - Silver/Black Auto/RS/Sunroof/20" Polished Rims

05-12-2010, 01:22 PM	#47
PQ Booooosted. Drives: 2010 Supercharged SS Join Date: Apr 2008 Location: Mobile, AL Posts: 36,717 View My Garage	Dude, you paid for ALL of Camaro5, Group Buy...... Paid by 'Not Paid 4' __________________

05-12-2010, 03:34 PM	#51
double d Drives: Black 2LT RS Join Date: Jun 2009 Location: Horsham, Pa. Posts: 88 View My Garage	They are the absolute worst. I was told three times my bill was resolved (for three different amounts lol) BEFORE they sent me a collection letter! AAAAUUUUGGGHHHH __________________ 2010 Camaro 2LT/RS/ Black on Grey 1100 = Preliminary Order: 03/18/2009 3800 = Produced, 7/22 VIN #2G1FC1EV4A9127541 4200 = Shipped 07/27/2009 5000 = Delivered to Dealer 08/07/2009 6000 = Delivered To Customer 08/08/2009

05-12-2010, 01:20 PM	#46
Chevyrocker Weekend Rockstar Drives: Depends on the day... Join Date: Mar 2008 Location: West Palm Beach Posts: 1,442	Any resolution from the OP yet? I have never had an issue with XM and actually really like the service. Not too many good rock stations in West Palm Beach...

05-12-2010, 01:24 PM	#48
monstertodd Drives: 2010 Cyber Grey Metallic 2SS/RS M6 Join Date: Nov 2009 Location: Tega Cay, South Carolina Posts: 4,032 View My Garage	Sounds like you paid for the "insider information on the upcoming Chevrolet Camaro Z28, hosted by Fbodfather" channel.

05-12-2010, 02:54 PM	#49
C4 ERNEST Drives: 2012CAMARO 1LT RS CONVERTIBLE Join Date: Apr 2009 Location: SAN ANTONIO, TEXAS Posts: 2,237 View My Garage	xm did the something similar to me. they charged me something like $260.00. i had never renewed my contract with them. when you have an ipod who needs xm.

05-12-2010, 03:00 PM	#50
AnnaBear@SpartaChevy Drives: 2011 Camaro 1SS Manual Synergy Grn Join Date: Apr 2009 Location: Sparta Chevrolet, Sparta, MI Posts: 2,107	They did something crazy with the dealership here I work at too. I think they tried to tell the owner that he had to pay or they were going to report it to the credit reporting bureaus or maybe send him to collections. He went NUTS! We only have XM Satellite in the showroom here to 'promote' it! We have a special floor unit. LOL I'll have to ask for the whole story again from the owner. It's really quite funny.

05-12-2010, 04:03 PM	#52
Bbrock25 Drives: 2010 1SS/RS Inferno Orange Join Date: Jun 2009 Location: East Ky Posts: 704	Hmm if they are this bad, I wonder if I can get a lifetime subscription free lol. __________________

05-12-2010, 05:26 PM	#54
wyocamaro Drives: 2010 2SS/RS, 2-2007 Silverados Join Date: Apr 2009 Location: Wyoming/Arizona Posts: 344 View My Garage	6 months later with someone who can't speak englich and I got my double lifetime cancelled Would not let me cancel the lifetime on the Camaro, just my other plans. What a bunch of idiots. Maybe a call center in the US or CN and it may get better! __________________ 2SS/RS, Sunroof, IOM Inside and out, Manual.......VIN 7754. 5000: DELIVERED 5/18/09

05-12-2010, 06:20 PM	#56
ElManny Drives: 2010 CGM SS/RS COTW 7/5/2010 Join Date: Oct 2008 Location: Salinas, ca Posts: 1,817 View My Garage	so whats the latest?

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
v6 to supercharged LS9 v8 upgrade	Alan67	Forced Induction - V8	12	06-01-2010 10:36 PM
Kyle Gilmour's 2010 pro charged camaro by xtreme	X-treme Horsepower	Camaro V8 LS3 / L99 Engine, Exhaust, and Bolt-Ons	103	05-26-2010 09:51 PM
Has anyone super or turbo charged V6?	cstproductions	Forced Induction - V6	19	08-17-2009 09:51 AM