03-21-2015, 07:55 PM | #631 |
Drives: 2012 CONVERTIBLE 2SS Join Date: Mar 2014
Location: Pennsylvania
Posts: 5
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Sorry. Late into this conversation. I have a 2012 2SS vert. I've heard nothing of these problems nor the "recall" Is that still in effect?
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03-21-2015, 08:25 PM | #632 |
Drives: 2011 ss rs convertable Join Date: Feb 2015
Location: WI
Posts: 179
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No recall. They handle case by case. I will be posting my results good or bad.....really hope they dont let me down
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03-25-2015, 04:28 PM | #633 |
Drives: 2011 ss rs convertable Join Date: Feb 2015
Location: WI
Posts: 179
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Update, dealer confirmed 5th bow issue, part is $230 and they sub out to a local specialty shop for repair with unknown cost at this point. GM says they will talk to dealer but unlikely they will cover repair or even discuss cost relief on it. This is a 2011 with 18000 miles. Not looking good at this point but will keep being patient and polite until they make a final descision.
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03-25-2015, 08:27 PM | #634 |
"SHARK" Born Apr.26,2011
Drives: 2011 CGM 2LT/RS Convertible Join Date: Oct 2011
Location: Mississauga,Ontario
Posts: 870
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Angie11,
make sure whomever is going to be doing the work is experienced with these tops...lots of horror stories of butcher jobs. Also, have them check the water bag as well.since yours is a 2011MY you probably still have the original water bag...the newer bag is designed differently and is less problematic. good luck!! |
03-29-2015, 02:43 PM | #635 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,327
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Quote:
I would be happy to check! Could you send this to us in a private message? Thanks much, William R. Chevrolet Customer Care |
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03-30-2015, 12:40 PM | #636 |
Drives: 2011 ss rs convertable Join Date: Feb 2015
Location: WI
Posts: 179
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William, sent you a PM, hope you can help me out!!
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03-31-2015, 10:33 PM | #637 |
Drives: 2012 Camaro convertible 2LT Join Date: Mar 2015
Location: usa
Posts: 1
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Hi William,
Can you check to see if my VIN qualifies for the customer satisfaction program. I already sent you VIN in PM. Thanks |
04-01-2015, 08:53 AM | #638 |
Drives: 2011 ss rs convertable Join Date: Feb 2015
Location: WI
Posts: 179
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Sniper good luck, they shot me down. Pretty sad they know they have a product defect and they dont stand behind It or at least share in the cost of the repair. Thanks for nothing GM. In the last 33 years I have purchased 16 GM autos.......I guess my loyalty to them was foolish
Last edited by Angie11; 04-01-2015 at 12:50 PM. |
04-01-2015, 09:56 PM | #639 | |
"Catharine"
Drives: '11 2SS/RS LS-3 IOM/IO vert Join Date: Mar 2011
Location: Southern NH
Posts: 2,132
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Quote:
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04-01-2015, 11:09 PM | #640 |
Drives: 2014 Bright Yellow ZL1 Vert/M6 Join Date: Apr 2012
Location: Spokane, Washington
Posts: 551
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Unless you get the BBB involved GM will blow you off, trust me they tried with me and lost. Loyalty is a thing of the past...... When push comes to shove, fight dirty!
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04-10-2015, 11:01 PM | #641 |
Rob
Drives: IBM 2012 1 LT Convertible/RS Join Date: Oct 2011
Location: El Paso, TX
Posts: 65
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William or Jeff can you please check to see if my early 2012 convertible is covered by the customer satisfaction program my Warranty just expired not 4 weeks ago and my 5th bow just gave out Thursday morning. 2G1FB3D34C9188941, I have an appointment with Rudolph Chevy in El Paso on Monday to start the process.
__________________
"With great Power comes great Responsibility."
Last edited by kinardr; 04-10-2015 at 11:25 PM. |
04-14-2015, 01:17 PM | #642 |
Rob
Drives: IBM 2012 1 LT Convertible/RS Join Date: Oct 2011
Location: El Paso, TX
Posts: 65
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So my Warranty expired a few weeks ago, the Car is in the shop, Rudolph Chevy called GM and GM offered to pay 70% of the cost, and the dealership will cover another 10% on their own. This is the best possible outcome short of GM paying for it all. I'm happy with that. that still leaves me with a few hundred to pay, but I can't imagine the bill without the assistance, that you Rudolph and thank you GM.
__________________
"With great Power comes great Responsibility."
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04-14-2015, 07:57 PM | #643 |
Drives: 2011 ss rs convertable Join Date: Feb 2015
Location: WI
Posts: 179
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Were you the original owner?
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04-14-2015, 08:00 PM | #644 |
Rob
Drives: IBM 2012 1 LT Convertible/RS Join Date: Oct 2011
Location: El Paso, TX
Posts: 65
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Nope, I purchased it early 2014 with 20,000 miles
__________________
"With great Power comes great Responsibility."
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