Customer Complaint thread - Page 53 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Hylton · 05-07-2009, 07:12 AM

Quote:

Originally Posted by Milk 1027

trm here's your answer.
trm here's your answer.

Quote:

Originally Posted by fbodfather

Because yours is an early car.

We are retrofitting the early cars.

Would you rather that we ship the car to your dealer with things that we don't think are acceptable?

Reflashes, for example, do not take 5 minutes. Done properly, they take a substantial amount of time.

We ARE motivated to get them out as quick as possible...we don't want upset customers -- and we don't want to tie up money by parking cars in a lot somewhere and just letting them sit.

I'm sorry you're upset......we're turning them around as fast as we can.

Quote:

Originally Posted by trm0002

Old news my friend. I got that answer before the car even shipped to Pontiac. They build the whole car in 4 days. Can you sit there with a straight face and tell me it takes 3 weeks to "fix" one (after it sat in Oshawa for a month)?

Quote:

Originally Posted by Milk 1027

What I'm guessing is that your car was ready to be shipped when the problems began to happen. At that point it was called back from shipping and taken to be fixed.
Like fbod said it doen't take 5 minutes to fix. Do you want an issue free car or do you want your car now?

Come on Milk - FBod didn't say you long it takes to fix the problem did he? How can you possibly agree that Trent's situation is acceptable?

jimmyallgm · 05-07-2009, 07:15 AM

Quote:

Originally Posted by KJS

...AND THE CUSTOMER BUYS!

Its "Business" as usual!

jimmyallgm · 05-07-2009, 07:17 AM

all i know is my car is now sitting at the dealer and i cant take delivery b/c of more issues with it. Some awesome quality hold that was

Haloman1346 · 05-07-2009, 07:57 AM

All the testing and shit is still happening to the Camaro. From the dreaded window issue to now the most recent battery cable.

All the testing and still things are going wrong with the cars. And ofcourse people can say that GM is working hard to get the cars out. But this launch has been so rough on peoples emotions its hard to stick to GM's word.

From recalls, to shipping damages, to quiality hold, to dealers marking way over sticker, its hard to keep the faith, if there is still any.

But we have to look at the big picture here, GM is a company and the Camaro is a new launch. Companies make money by giving us what we want. Camaro is a new car so its going to have a few bumps along the way.

Me just like everybody else wants their cars 3 weeks ago. But we have to be patient just alittle longer. Give it the end of May. May will be offically 2 and a half months since the start of production. I'm sure by the end of May so many of us will have our Camaro, that these treads will be like dust in the wind.

24 days till the end of May. wait 24 days and come back to this thread. I bet a paycheck that the majority of the posters will have their pretty new Camaros.

Hylton · 05-07-2009, 08:01 AM

Quote:

Originally Posted by Haloman1346

24 days till the end of May. wait 24 days and come back to this thread. I bet a paycheck that the majority of the posters will have their pretty new Camaros.

I raise you and bet my fleet that you have never been more wrong.

TLSTWIN · 05-07-2009, 08:05 AM

Quote:

Originally Posted by Hylton

I raise you and bet my fleet that you have never been more wrong.

I sadly agree with Hylton on this one.....

Haloman1346 · 05-07-2009, 08:10 AM

Quote:

Originally Posted by Hylton

I raise you and bet my fleet that you have never been more wrong.

Theres the SPIRIT Hylton!!!

They have built over 7k cars so far. If all 7k of those were indeed preorders, when 6k preorders would be here complaining.

Do I think that vin 74 should have been delivered by now? Yes, and I feel like shit knowing my car is in transit.

But I will say that you GM cant make everybody happy 2 and a half months after a launch of a brand new car.

Maybe Trents car caught on fire or something...I really couldnt tell ya. But I know FOR A FACT that it doesnt matter if he/she has to wait another 2 more weeks for that phone call, all the waiting will be well worht it.

If I was one of the lucky ones with a vin in the lower 100s I would wait. But thats me. Good Luck in getting your Camaro. Please keep us posted!

Emjay · 05-07-2009, 08:16 AM

The issues dont effect the pre orders in the 3000 club everyday that goes by is another camaro that I go look at (older) I want CAMARO NOW does not have to be 2010 anymore cause waiting since 06 is getting old.

HuJass · 05-07-2009, 10:17 AM

Trent (and every low VIN buyer) has every right to be pissed.
How many days has it been? 50?
GM could have built new ones and got them to the buyers faster than it's taking to fix the originals.
That's pretty weak.

And no communications from GM either. And they wonder why they're in trouble.

bobby35ny · 05-07-2009, 10:25 AM

Gotta tell ya, As upset as I am because of the way pre-orders are being done. I would be furious having a car that I know is built and sitting in limbo somewhere. The longer that car sits/ in transit the greater chance of damage.

-bobby

3 SS's · 05-07-2009, 10:48 AM

Bell040 · 05-07-2009, 01:03 PM

Quote:

Originally Posted by HuJass

Trent (and every low VIN buyer) has every right to be pissed.
How many days has it been? 50?
GM could have built new ones and got them to the buyers faster than it's taking to fix the originals.
That's pretty weak.

And no communications from GM either. And they wonder why they're in trouble.

... they should do the stupid reflashes at the dealer...

HuJass · 05-07-2009, 01:24 PM

There has to be more to this than just the reflashes.
GM should stop being so quiet & sneaky.

It's fine that they have to fix the cars. Just come clean to the buyers privately and give them weekly updates, privately. How about giving them a phone number where they can get REAL updates.

I don't know how many times we have to say this. If GM would do that, half the posts on this forum would disappear and Scott S. wouldn't have to come on here telling the buyers to calm down.
So SIMPLE!!

Bell040 · 05-07-2009, 03:04 PM

Quote:

Originally Posted by HuJass

There has to be more to this than just the reflashes.
GM should stop being so quiet & sneaky.

It's fine that they have to fix the cars. Just come clean to the buyers privately and give them weekly updates, privately. How about giving them a phone number where they can get REAL updates.

I don't know how many times we have to say this. If GM would do that, half the posts on this forum would disappear and Scott S. wouldn't have to come on here telling the buyers to calm down.
So SIMPLE!!

+1,000,000,000

View Poll Results: Should "pre-order" cars be built now before all others?
Yes- I agree	204	87.18%
No- I disagree	30	12.82%
Voters: 234. You may not vote on this poll

05-07-2009, 08:16 AM	#736
Emjay Camaro Obsessed Drives: 1973 z28 1989 iroc 1995 z28 Join Date: Dec 2008 Location: $trong Island, New York Posts: 213	The issues dont effect the pre orders in the 3000 club everyday that goes by is another camaro that I go look at (older) I want CAMARO NOW does not have to be 2010 anymore cause waiting since 06 is getting old. __________________ 1989IROCZ1995Z28 Camaro Girl

05-07-2009, 10:25 AM	#738
bobby35ny Drives: 18 ZL1 A10 Join Date: Nov 2008 Location: South East, FL Posts: 3,023	Gotta tell ya, As upset as I am because of the way pre-orders are being done. I would be furious having a car that I know is built and sitting in limbo somewhere. The longer that car sits/ in transit the greater chance of damage. -bobby __________________ 2017 ZL1 M6 Bog City, 2013 ZL1 M6, 2010 2SS M6 ZL1::J-E-T-S JETS JETS JETS

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05-07-2009, 07:17 AM	#731
jimmyallgm RealSick/SuperSport Drives: fasterThanYours Join Date: Apr 2009 Location: new york Posts: 134 View My Garage	all i know is my car is now sitting at the dealer and i cant take delivery b/c of more issues with it. Some awesome quality hold that was

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Haloman1346 Banned Drives: 2010 Camaro SS Join Date: Nov 2008 Location: Tavares, Fl Posts: 253	All the testing and shit is still happening to the Camaro. From the dreaded window issue to now the most recent battery cable. All the testing and still things are going wrong with the cars. And ofcourse people can say that GM is working hard to get the cars out. But this launch has been so rough on peoples emotions its hard to stick to GM's word. From recalls, to shipping damages, to quiality hold, to dealers marking way over sticker, its hard to keep the faith, if there is still any. But we have to look at the big picture here, GM is a company and the Camaro is a new launch. Companies make money by giving us what we want. Camaro is a new car so its going to have a few bumps along the way. Me just like everybody else wants their cars 3 weeks ago. But we have to be patient just alittle longer. Give it the end of May. May will be offically 2 and a half months since the start of production. I'm sure by the end of May so many of us will have our Camaro, that these treads will be like dust in the wind. 24 days till the end of May. wait 24 days and come back to this thread. I bet a paycheck that the majority of the posters will have their pretty new Camaros.

05-07-2009, 10:17 AM	#737
HuJass Drives: GM Join Date: Mar 2009 Location: CNY Posts: 1,599 View My Garage	Trent (and every low VIN buyer) has every right to be pissed. How many days has it been? 50? GM could have built new ones and got them to the buyers faster than it's taking to fix the originals. That's pretty weak. And no communications from GM either. And they wonder why they're in trouble.

05-07-2009, 10:48 AM	#739
3 SS's Drives: Chevelle SS's Join Date: Feb 2009 Location: outta my mind Posts: 3,034 View My Garage

05-07-2009, 01:24 PM	#741
HuJass Drives: GM Join Date: Mar 2009 Location: CNY Posts: 1,599 View My Garage	There has to be more to this than just the reflashes. GM should stop being so quiet & sneaky. It's fine that they have to fix the cars. Just come clean to the buyers privately and give them weekly updates, privately. How about giving them a phone number where they can get REAL updates. I don't know how many times we have to say this. If GM would do that, half the posts on this forum would disappear and Scott S. wouldn't have to come on here telling the buyers to calm down. So SIMPLE!!