Customer Complaint thread

[SpeedDemon]

screw this, i say all of us on this site go up to canada this weekend and protest and hold up signs, if we get a couple hundred people maybe we will get on the news.haha.=) and maybe then, just maybe they will let us in and let us drive off with OUR cars. and by our cars i mean the hunderds or so people who took the time to show up and actually demand their car that they preorderd.lol
It seams at the rate their going it would be quicker that way. and we would be guaranteed our car...........................haaaaaa. here is to hoping.lol.

[PQ]

Originally Posted by SpeedDemon

screw this, i say all of us on this site go up to canada this weekend and protest and hold up signs, if we get a couple hundred people maybe we will get on the news.haha.=) and maybe then, just maybe they will let us in and let us drive off with OUR cars. and by our cars i mean the hunderds or so people who took the time to show up and actually demand their car that they preorderd.lol
It seams at the rate their going it would be quicker that way. and we would be guaranteed our car...........................haaaaaa. here is to hoping.lol.

Uh, mine will be shipped right away. Why would I do that? And anyway, you'de drive off in your car that's not complete.

[PatrickfromMD]

Gentlemen and Ladies,

For those of us who placed deposits during the early days of ordering, I have a proposal to get some of GMs management to take notice and pay attention to what we are saying. Below are instructions for making an online Better Business Bureau complaint. GM has received about 168 such complaints over the past year, and has responded to the majority of them. Current report can be found at:
http://www.bbb.org/eastern-michigan/...troit-mi-4005/

If you have put your money down (I put mine down the morning of Oct 13 with what my dealer clams is currently the largest chevy dealer in the nation.), you are within your right to write a complaint. The resolution GM comes back with may not be what you are looking for (if anything at all), but receiving a year’s worth of complaints in a few days will get their attention better than all the complaining about it all day long here. Besides I hate harping on Scott because he has the inside track. Camaro is his baby, and I doubt he is the architect of the ordering and build debacle we are so hot over. Nevertheless, I’m not liking all the Camaro’s showing up that are not satisfying the preorders. Time to make your voice heard.

1) To file a complaint go to http://www.bbb.org/us/ and select the orange “file a complaint” link
https://odr.bbb.org/odrweb/public/Ne...=2&countryid=1
- Put in your zip and select next
- Search by URL, enter www.gm.com ,….select next
- Select "General Motors at 100 Renaissance Center Detroit, MI 48265" - select next
- Select next again
- Enter your contact info,….. select next
- Enter your complaint info,….select next
- Enter complaint classification and description (2000 characters max),….select next
- Enter your Desired Outcome, (500 characters max), …..select next
- review for errors, and select submit
You will get an email from the BBB saying your complaint is received and being routed.

I filed mine earlier tonight.
I honestly think this route will get more attention.
When GM responds, you can inform the BBB that all is ok, or you can reject the response and provide a rebuttal. (which the BBB will forward)
Hint: companies hate rebuttals, because it has a higher chance of turning into an unresolved complaint on their record.

[bluch]

do you want fries wit that waaaaaaaaaaaaamburger??

[BackinBlackSS/RS]

I can't even imagine how bad this threads gonna get. I'm gonna keep my mouth shut.

[Rockies4]

How will this magically make all the orders appear?

How will it speed up the process?

You need to head to the gym to work off your stress. :bangdesk:

[bluch]

Originally Posted by Rockies4

How will this magically make all the orders appear?

How will it speed up the process?

You need to head to the gym to work off your stress. :bangdesk:

or to the bedroom....with a lady friend...

[BackinBlackSS/RS]

Originally Posted by bluch

or to the bedroom....with a lady friend...

: w00t:

[PatrickfromMD]

For those frustrated that GM is not building all the pre-orders first, let your displeasure be known by writing online to the Better Business Bureau

http://www.camaro5.com/forums/showthread.php?t=22009

They will hear you, and they will respond

[PatrickfromMD]

Originally Posted by BackinBlackSS/RS

: w00t:

Yes, the lady friend says get off the computer, she ready to go out tonight.
Seriously though… GM will hear your concern, GM WILL respond.
Will it get you your car faster, maybe yes, maybe no, but your voice will have been heard

P.S. It does not have to be mean spirited, just tell them you are displeased

[BackinBlackSS/RS]

Originally Posted by PatrickfromMD

P.S. It does not have to be mean spirited, just tell them you are displeased

[2010SSRS]

let us know how that works out for ya!

[BackinBlackSS/RS]

Originally Posted by 2010SSRS

let us know how that works out for ya!

[bolteon593]

Originally Posted by PatrickfromMD

Gentlemen and Ladies,

If you have put your money down (I put mine down the morning of Oct 13 with what my dealer clams is currently the largest chevy dealer in the nation.), you are within your right to write a complaint. The resolution GM comes back with may not be what you are looking for (if anything at all), but receiving a year’s worth of complaints in a few days will get their attention better than all the complaining about it all day long here. Besides I hate harping on Scott because he has the inside track. Camaro is his baby, and I doubt he is the architect of the ordering and build debacle we are so hot over. Nevertheless, I’m not liking all the Camaro’s showing up that are not satisfying the preorders. Time to make your voice heard.

ehhhhh, you do know your own logic is terribly flawed.


you put down money to your dealership, not gm. so you can file a complaint about them but they're not the ones not delivering your car.