anyone else's air-conditioning not powerful?

[Chevrolet Customer Svc]

Originally Posted by Cajun8

Took the car in this past Monday. They thought it was a clogged plug. It ended up being a crack in the evaporator core. Had to remove the dash and windshield to replace it. They are still putting it back together. May not be ready until Tuesday. I just know after it's all put back together that something will not work right or rattles will develop. I'm sick to my stomach. To top it off, I'm making payments on a 2012 45th AE 2SS Camaro and they give me a Chevy Malibu rental until mine is ready. At first I figured that it would only be for a day. Looks like it will be for over a week.

Please let us know what the outcome of the service appointment was and if the issue was resolved. We look forward to your updates.

Brandon
Chevrolet Customer Service

[Cajun8]

Originally Posted by Chevrolet Customer Svc

Please let us know what the outcome of the service appointment was and if the issue was resolved. We look forward to your updates.

Brandon
Chevrolet Customer Service

It was the evaporator core that was punctured. They claim that something was not installed properly at the factory, causing it to puncture. They had to remove the dash and windshield to get it repaired. I cringe at the thought. Carpet is still damp from the leaking. I'm still trying to dry it out. I thought I had it all dried out but then I found moisture under my floor mat yesterday when I went to vacuum.

[Chevrolet Customer Svc]

Originally Posted by Cajun8

It was the evaporator core that was punctured. They claim that something was not installed properly at the factory, causing it to puncture. They had to remove the dash and windshield to get it repaired. I cringe at the thought. Carpet is still damp from the leaking. I'm still trying to dry it out. I thought I had it all dried out but then I found moisture under my floor mat yesterday when I went to vacuum.

If you could please send me your first and last name, address, phone number, VIN, and mileage, I will be able to research this issue for you.

I look forward to your reply!

Brandon
Chevrolet Customer Service