Cracked Dash? - Page 7 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

sandro · 06-20-2012, 02:25 PM

Quote:

Originally Posted by Homestar1217

Anyone else have a cracked dash? I just noticed when I cleaned up my car the other day that my dash has a hairline crack in it. Right above where I assume the passenger airbag is. I am not pleased.

Yes I found it yesterday I stopped at dealer this morning and they orderd me a dash.but they never said any one els had the Sam problem

SGOS252382 · 06-20-2012, 02:39 PM

Quote:

Originally Posted by joes407

my SS has same issue but dealer wont fix cuz ive got 62k miles. real pisser that a $40k car gets a cracked dash in 2 years. car is garage kept and in better shape than some cars ive seen with 20k miles. hope the Zl-1 doesnt crack the same

This thread bothers me. My car is garage kept (3 years old). So far no cracks. But previous generation Camaros were known for having cracked dashes. Back in the 90s I had a 94 Z28 Camaro and the dash got a huge crack in it at about the 60K mile mark.

Chevrolet Customer Svc · 06-21-2012, 09:58 AM

Quote:

Originally Posted by sandro

Yes I found it yesterday I stopped at dealer this morning and they orderd me a dash.but they never said any one els had the Sam problem

I do apologize for the inconvenience this may have caused you. It is great that your dealership is addressing this issue for you. Please let us know how service goes after they replace it.

Brandon
Chevrolet Customer Service

sandro · 06-21-2012, 10:41 AM

yes i found it on tuesday the same crack toke it to dealer they are ordering me a new one. and i dont put anything on my dash

DandDC09 · 06-28-2012, 05:27 PM

Well I found the same crack on mine today! Looked on here and seen all kinds of people on here with the same issue! I talked to my dealer today and told me, "mine is the first he's heard of". That's possible since he is in small town KS. But didn't mention checking it out with GM. I mentioned that it is a problem with others cars too, but didn't even cause him to flinch.... Problem is, he's a long time friend and I really don't want to push him about it, but shouldn't GM know about this and cover it? Regardless of the miles, it's not a wear item but an age item.... There is no way a dash should crack in two years. It's obviously a defect since its right at the air bag flap edge! What do you guys think I should do? Call GM myself? If so, how and where do I get that number? It's just so frustrating!

esputnik · 07-01-2012, 02:57 PM

Hi everyone, I'm new to this web site. I took over my wifes camaro after we bought a new car. I decided to keep the 2010 camaro since it matches my 1969 camaro. Anyway I noticed a crack in the dash last week. The only problem is that the car has 41,000 miles on it and out of warranty. That sucks that GM knows that there is problem and hasn't done a recall on the dash. Monday I will take the car to the dealer and hope that they will work with me since I own 7 different GM products. Has anyone had any luck with getting there dash fixed after the warranty ran out ?

Chevrolet Customer Svc · 07-02-2012, 12:18 PM

Quote:

Originally Posted by esputnik

Hi everyone, I'm new to this web site. I took over my wifes camaro after we bought a new car. I decided to keep the 2010 camaro since it matches my 1969 camaro. Anyway I noticed a crack in the dash last week. The only problem is that the car has 41,000 miles on it and out of warranty. That sucks that GM knows that there is problem and hasn't done a recall on the dash. Monday I will take the car to the dealer and hope that they will work with me since I own 7 different GM products. Has anyone had any luck with getting there dash fixed after the warranty ran out ?

I am sorry to hear this! If you could please send me any details on this I will be more than happy to see if there are any options available to you. Please let me know how the dealership was able to help you in this case.

I look forward to your correspondence.

Brandon
Chevrolet Customer Service

red_johnny · 07-03-2012, 09:36 AM

Same here, just bought my 2010 the other day and noticed this. I have two, one on each edge of the P/S airbag. I am going to the dealer tonight on a unrelated issue and I am going to bring this up. I also have a coolent issue to address with them while I am there. Great thread and I hope my dealership steps up. I have been dealing with them for 4 years with my other car so I would think this will go well.

Chevrolet Customer Svc · 07-03-2012, 12:25 PM

Quote:

Originally Posted by red_johnny

Same here, just bought my 2010 the other day and noticed this. I have two, one on each edge of the P/S airbag. I am going to the dealer tonight on a unrelated issue and I am going to bring this up. I also have a coolent issue to address with them while I am there. Great thread and I hope my dealership steps up. I have been dealing with them for 4 years with my other car so I would think this will go well.

You are taking the correct steps in getting this issue addressed. Please let us know how service goes once your dealership takes a look at it.

Brandon
Chevrolet Customer Service

SimpleGreen · 07-04-2012, 10:57 PM

The most unfortunate part is that they are replacing the dash with another one that will crack in another two years

Exactly why I'm not bothering to go in to get my bubbled dash leather replaced unless something more major goes out. The new one will just self destruct in 60 days, too.

red_johnny · 07-05-2012, 05:16 PM

Good news, they are replacing it! I will get a phone call once the dash comes in.

DandDC09 · 07-10-2012, 02:02 PM

Sent pics to my dealer a week ago.... Still waiting to see if anything is going to be done about it...... This is SOOOOOOOO frustrating!!!!!!

Chevrolet Customer Svc · 07-11-2012, 01:33 PM

Quote:

Originally Posted by DandDC09

Sent pics to my dealer a week ago.... Still waiting to see if anything is going to be done about it...... This is SOOOOOOOO frustrating!!!!!!

I am sorry for the inconveniences and frustrations that you are experiencing with this issue. If you would like me to set up a case with GM customer service and contact your dealership please feel free to send me the details. I just need your first and last name, address, phone number, VIN, mileage and involved dealership. Also, how long have you been waiting?

Brandon
Chevrolet Customer Service

DandDC09 · 07-13-2012, 03:51 PM

Well, I have great news.... My dealership and good friend called and told me GM will be replacing my dash too and it's on order! GM is doing what they can to replace them, so report it, so it can be documented and please be patient with the dealers... Have them email their contact at GM customerservice if yours is cracked and I advise you or the dealership to include photos. They will get back to them and take care of the issue... And thanks to the customer service rep on here encouraging everyone to take it in or offering to help us!

06-21-2012, 10:41 AM	#88
sandro Drives: white 2010 camaro Join Date: Sep 2009 Location: souderton pa Posts: 6 View My Garage	dashboard crack yes i found it on tuesday the same crack toke it to dealer they are ordering me a new one. and i dont put anything on my dash

06-28-2012, 05:27 PM	#89
DandDC09 Drives: '10 2LT/RS, '13 Malibu Join Date: Nov 2009 Location: Wichita KS Posts: 476	Mine too Well I found the same crack on mine today! Looked on here and seen all kinds of people on here with the same issue! I talked to my dealer today and told me, "mine is the first he's heard of". That's possible since he is in small town KS. But didn't mention checking it out with GM. I mentioned that it is a problem with others cars too, but didn't even cause him to flinch.... Problem is, he's a long time friend and I really don't want to push him about it, but shouldn't GM know about this and cover it? Regardless of the miles, it's not a wear item but an age item.... There is no way a dash should crack in two years. It's obviously a defect since its right at the air bag flap edge! What do you guys think I should do? Call GM myself? If so, how and where do I get that number? It's just so frustrating! __________________

07-01-2012, 02:57 PM	#90
esputnik Drives: 2010 Rs and 1969 ss Join Date: Jun 2012 Location: Houston Teaxs Posts: 9	dash cracked Hi everyone, I'm new to this web site. I took over my wifes camaro after we bought a new car. I decided to keep the 2010 camaro since it matches my 1969 camaro. Anyway I noticed a crack in the dash last week. The only problem is that the car has 41,000 miles on it and out of warranty. That sucks that GM knows that there is problem and hasn't done a recall on the dash. Monday I will take the car to the dealer and hope that they will work with me since I own 7 different GM products. Has anyone had any luck with getting there dash fixed after the warranty ran out ?

07-04-2012, 10:57 PM	#94
SimpleGreen Drives: 2015 2SS/RS Join Date: Apr 2012 Location: Southeast Louisiana Posts: 2,112	The most unfortunate part is that they are replacing the dash with another one that will crack in another two years Exactly why I'm not bothering to go in to get my bubbled dash leather replaced unless something more major goes out. The new one will just self destruct in 60 days, too. __________________ 2015 Camaro 2SS/RS SIM 2016 Jeep Wrangler 2DR Willys Wheeler 1993 C1500 Single Cab Stepside 5.3L LS Swap

07-10-2012, 02:02 PM	#96
DandDC09 Drives: '10 2LT/RS, '13 Malibu Join Date: Nov 2009 Location: Wichita KS Posts: 476	Sent pics to my dealer a week ago.... Still waiting to see if anything is going to be done about it...... This is SOOOOOOOO frustrating!!!!!! __________________

07-03-2012, 09:36 AM	#92
red_johnny Drives: 2016 Gray 2SS M6 Join Date: Jun 2012 Location: Hermitage, PA Posts: 753 View My Garage	Same here, just bought my 2010 the other day and noticed this. I have two, one on each edge of the P/S airbag. I am going to the dealer tonight on a unrelated issue and I am going to bring this up. I also have a coolent issue to address with them while I am there. Great thread and I hope my dealership steps up. I have been dealing with them for 4 years with my other car so I would think this will go well.

07-05-2012, 05:16 PM	#95
red_johnny Drives: 2016 Gray 2SS M6 Join Date: Jun 2012 Location: Hermitage, PA Posts: 753 View My Garage	Good news, they are replacing it! I will get a phone call once the dash comes in.

07-13-2012, 03:51 PM	#98
DandDC09 Drives: '10 2LT/RS, '13 Malibu Join Date: Nov 2009 Location: Wichita KS Posts: 476	Well, I have great news.... My dealership and good friend called and told me GM will be replacing my dash too and it's on order! GM is doing what they can to replace them, so report it, so it can be documented and please be patient with the dealers... Have them email their contact at GM customerservice if yours is cracked and I advise you or the dealership to include photos. They will get back to them and take care of the issue... And thanks to the customer service rep on here encouraging everyone to take it in or offering to help us! __________________

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