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Old 07-11-2011, 10:49 PM   #645
i007spectre

 
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yep they ordered and installed the wrong part. I have DA not DB. I gave them the part number again, but he says they have to call tech support and talk to them about it. Also when they replaced the module the banged up my center console real good. They ordered a replacement for that. I'm just ready for this stuff to be done.
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Old 07-12-2011, 05:01 PM   #646
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Also when they installed they got dirt or grease on my seat covers. But I think I got it all cleaned off.
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Old 07-12-2011, 07:01 PM   #647
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I just got mine replaced today, now it is HW: DB SW: DB, no issues yet.
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Old 07-13-2011, 12:02 PM   #648
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Yep your dealer obviously is more intelligent than mine.
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Old 07-13-2011, 04:17 PM   #649
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man i sure clear out a post when i show up.
This is the perpetual thread. It will outlive all of us.
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Old 07-13-2011, 09:33 PM   #650
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I just took mine to the dealer today, with a print out of the bulletin. At first the service manager told me he was having is guy upgrade my PDIM. I then told him that I have the C version and that it calls for it to be replaced. He went back and read the bulletin and then told me he put the part on order. Boy, I love these forums.
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Old 07-14-2011, 09:36 AM   #651
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unless you gave him the part number I bet they ordered the wrong one
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Old 07-14-2011, 09:52 AM   #652
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unless you gave him the part number I bet they ordered the wrong one

I agree, unless GM has changed their order process.
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Old 07-14-2011, 11:19 AM   #653
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unless you gave him the part number I bet they ordered the wrong one
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I agree, unless GM has changed their order process.
No, I didn't give them the p/n. You're probably right it will be the wrong one. I have the correct p/n written down, I'll stop by to make sure they have the right one on order. Thanks.
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Old 07-14-2011, 11:50 AM   #654
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Went to the dealership this morning, I showed them what it is doing. About an hour later they tried giving my some BS about it working with no problems with the techs iPod, told me I needed to update the iPod software. Told them I did that already did that and I have the latest software on it. I also told them that it happens with my wife & daughters iPod, it works ok for a few days then stops.

I finally got them to agree to order a new one, confirmed they had the latest P/N. But the service lady said if they send it back to GM and they find no issues with it then GM will not pay for the new one. She said she'll have to talk to her manager and for me to call later. So I don't know if they say GM doesn't find any issues if they are going to try and bill me for the new one.

I tell you what, if they don't do me right with this they will loose me and all my friends as customers.

And I did take the document from this thread to show them.
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Old 07-14-2011, 12:03 PM   #655
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Went to the dealership this morning, I showed them what it is doing. About an hour later they tried giving my some BS about it working with no problems with the techs iPod, told me I needed to update the iPod software. Told them I did that already did that and I have the latest software on it. I also told them that it happens with my wife & daughters iPod, it works ok for a few days then stops.

I finally got them to agree to order a new one, confirmed they had the latest P/N. But the service lady said if they send it back to GM and they find no issues with it then GM will not pay for the new one. She said she'll have to talk to her manager and for me to call later. So I don't know if they say GM doesn't find any issues if they are going to try and bill me for the new one.

I tell you what, if they don't do me right with this they will loose me and all my friends as customers.

And I did take the document from this thread to show them.
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I just had mine installed on Friday and I have DA/DA. Not sure if this is the newest, but so far I haven't had any problems.
Not sure why GM would charge you when their own document says to replace the PDIM if its Cx or DA
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Old 07-14-2011, 02:20 PM   #656
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Not sure why GM would charge you when their own document says to replace the PDIM if its Cx or DA
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Old 07-14-2011, 02:46 PM   #657
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Just talked to them and they basically said that they will not replace it. Waiting for a call from the manager.
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Old 07-14-2011, 02:54 PM   #658
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Call GM Customer Service and inform them that the dealership you are dealing with REFUSES to follow a TSB that GM publised for the Camaros to take care of the PDIM problem.

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