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Old 02-03-2018, 03:26 PM   #1
18LTLoveIt

 
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Somethings Up with Top, not 5th Bow

Hi,

Over the last few weeks I noticed a slight rattle all over, front & back/sides like top is loose a bit, also there is raised parts on both sides of bows. It stuck on me one day by lifting, driver side of handle area was stuck a bit. I got it loose and top lowered normally. Next time no catch/stuck, but last two times hard to latch(extreme pull down pressure). The car is a 2013 with no 5th bow issues and I took several pics below. Any ideas?

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Old 02-04-2018, 11:32 AM   #2
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That happened to me the first week I bought the car new in 2013 the dealer had to make some type of adjustment and it has been fine ever since although my car is a garage queen so the top doesn't get used very often.
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Old 03-13-2018, 10:30 AM   #3
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Update: The dealer is replacing the header panel at my cost. They swear it will solve the problems. We'll see....
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Old 03-13-2018, 04:44 PM   #4
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Keep us updated
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Old 03-13-2018, 06:03 PM   #5
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Well call to my son, dealer having problems with new header panel, latching. Good God are we cursed getting convertibles? 17,300 miles and dropped the top around 28 times.
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Old 03-16-2018, 11:11 AM   #6
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Picked up the Vert, header panel replaced. He suggested a body shop to re align the arms. He said passenger side is off. He asked me if I always had the problem. I told him no, just started last few months. Rabbit hole here I go.......
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Old 03-19-2018, 08:11 AM   #7
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Quote:
Originally Posted by 13LTLoveIt View Post
Picked up the Vert, header panel replaced. He suggested a body shop to re align the arms. He said passenger side is off. He asked me if I always had the problem. I told him no, just started last few months. Rabbit hole here I go.......
Wait a minute here---the "dealer" is suggesting you "take" it to a body shop? A GM dealer? WTF. Shouldn't they know how to fix any issue with their own cars????? I would have to believe that they have, or SHOULD have, trained technicians that are familiar with ALL aspects of the car that they sell. I'm baffled!
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Old 03-21-2018, 06:16 AM   #8
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It's my warranty and dealer issue. They offered to replace the top at my expense. I said oh no! The service dept doesn't see many verts come thru with top issues, so I get their trepidation. I thought perhaps they would get anther technician from sister dealership. They had it for 4 days.
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Old 03-21-2018, 10:15 AM   #9
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Quote:
Originally Posted by 13LTLoveIt View Post
It's my warranty and dealer issue. They offered to replace the top at my expense. I said oh no! The service dept doesn't see many verts come thru with top issues, so I get their trepidation. I thought perhaps they would get anther technician from sister dealership. They had it for 4 days.
Absolutely they should consult with other GM team members! Have a tech brought in who knows how to do it and train the staff. And why would a top replacement, if defective, be at your expense???
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Old 03-21-2018, 12:59 PM   #10
69 SS 350 5 Speed
 
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It's a 2013. The factory warranty is expired and most aftermarket extended warranties or protection packages do not cover convertible tops or their mechanisms.
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Old 03-21-2018, 08:36 PM   #11
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You're right top isn't, but motor and mechanical arms are covered I checked with warranty company, just have to find a Berkshire Hathaway Chevy dealer in the valley.
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Old 03-21-2018, 09:12 PM   #12
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Found a B.H. Chevy Dealer close by my work location. I sent them an inquiry.
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Old 03-24-2018, 12:06 PM   #13
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3 days and counting. I guess I shouldn't hold my breath.
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Old 03-24-2018, 12:27 PM   #14
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And some of you give me a hard time when I complain over and over again about one bad experience after another with GM dealers. I’ve never had the level of bad service at any other dealer. Ever.
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