Walk around and inspect your car after a service at a dealer! - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

NightmareZL1 · 01-16-2014, 01:16 PM

I am so glad that I did a walk around of my vehicle with the service advisor when I picked up my car. Normally, I would not have done it. But this time they had my car for over 3 weeks. I found damage on three sides, plus a wheel and the windshield.

Today, the Service manager signed the "estimate for repair" from my body shop for $3600.00 in repairs, not including the wheel.

If I had not done this walk around, I am sure that my claims of damage would have been denied.

lesson learned, inspect your cars, no one cares about your car like you do.

tohper · 01-16-2014, 01:22 PM

I do that after i park anywhere besides the house

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I call it Vera · 01-16-2014, 01:58 PM

Quote:

Originally Posted by NightmareZL1

I am so glad that I did a walk around of my vehicle with the service advisor when I picked up my car. Normally, I would not have done it. But this time they had my car for over 3 weeks. I found damage on three sides, plus a wheel and the windshield.

Today, the Service manager signed the "estimate for repair" from my body shop for $3600.00 in repairs, not including the wheel.

If I had not done this walk around, I am sure that my claims of damage would have been denied.

lesson learned, inspect your cars, no one cares about your car like you do.

Bad news that it happened.
Good news that you caught it and seems to be minimal hassle to fix.

Did you do anything when you dropped off the car? something on current condition?

How many ZL1s are there in Hawaii? And do you ever take it to other islands? I assume you are on Oahu. Nevermind, it says you are in Honolulu.

Spartan01 · 01-16-2014, 02:06 PM

Good advice,
I would also add to do a function check, right there in the lot before you actually move the car.
check the headlights, radio, A/C, etc.
I had an underdrive pulley installed at Pohanka Chevy in Fairfax late last year.
A day or so later i noticed my A/C did not get cold. i took the car back, and as it turns out the A/C compressor is directly behind the flywheel and the compressor was cracked. They replaced it free of charge, so hats off to them, but make sure you check out your ride before you leave.

charlietuna · 01-16-2014, 02:20 PM

Quote:

Originally Posted by tohper

I do that after i park anywhere besides the house

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This X 100

2012-1822 · 01-16-2014, 03:13 PM

Yeah, so true. I try and make sure mine is spotless if I take it in so I can see everything clearly when they give it back.

The got me on the hood, I didn't notice til I got home, I fixed it, but still, I'll check from now on.

NightmareZL1 · 01-16-2014, 03:19 PM

Quote:

Originally Posted by I call it Vera

Bad news that it happened.
Good news that you caught it and seems to be minimal hassle to fix.

Did you do anything when you dropped off the car? something on current condition?

How many ZL1s are there in Hawaii? And do you ever take it to other islands? I assume you are on Oahu. Nevermind, it says you are in Honolulu.

No checks when I dropped it off. I do feel that it is thier responsibility to cover thier butts, when a car is dropped off - heck, that same dealer runs a car rental place which requires a walk around before giving you a rental car.

Last year, when I was shopping, it seemed all the local dealers had 1 or 2 zl1's for the year. That would put about 6 to 10 ZL1's on this island. I have never seen another one all year long. They must all be stored and unenjoyed somewhere.

Any other ZL1 camaro5 guys in Hawaii reading this forum???

NightmareZL1 · 01-16-2014, 03:20 PM

Quote:

Originally Posted by charlietuna

This X 100

Same here. I just assumed that a dealer, that knows how special a ZL1 is, would take better care of one.

Next time Cadillac dealer, for sure.

NightmareZL1 · 01-16-2014, 03:21 PM

Quote:

Originally Posted by Spartan01

Good advice,
I would also add to do a function check, right there in the lot before you actually move the car.
check the headlights, radio, A/C, etc.
I had an underdrive pulley installed at Pohanka Chevy in Fairfax late last year.
A day or so later i noticed my A/C did not get cold. i took the car back, and as it turns out the A/C compressor is directly behind the flywheel and the compressor was cracked. They replaced it free of charge, so hats off to them, but make sure you check out your ride before you leave.

HAh, actually, the heated seats didn't function after that service either. They will have to look at it next time. oh well.

OldScoolCamaro · 01-16-2014, 05:16 PM

Quote:

Originally Posted by NightmareZL1

I am so glad that I did a walk around of my vehicle with the service advisor when I picked up my car. Normally, I would not have done it. But this time they had my car for over 3 weeks. I found damage on three sides, plus a wheel and the windshield.

Today, the Service manager signed the "estimate for repair" from my body shop for $3600.00 in repairs, not including the wheel.

If I had not done this walk around, I am sure that my claims of damage would have been denied.

lesson learned, inspect your cars, no one cares about your car like you do.

...good advice for any car going to any shop to be left for any service. I have noticed phantom dings and scratches from dropping off cars and then observing them after I got it home. It makes one nutty...was it there before..or did it happen there.

HDRDTD · 01-16-2014, 05:29 PM

Quote:

Originally Posted by NightmareZL1

Last year, when I was shopping, it seemed all the local dealers had 1 or 2 zl1's for the year. That would put about 6 to 10 ZL1's on this island. I have never seen another one all year long. They must all be stored and unenjoyed somewhere.

Any other ZL1 camaro5 guys in Hawaii reading this forum???

Heck, I live in a suburb of Detroit, The Motor City, and my drive to and from work takes me right thu Detroit ever working day.
Mine was delivered 8-27-2012, and during the summer, it's a DD. I've got 13,000 miles on it now, and during that entire time, I haven't seen a single ZL1 on the road or freeway.
None.

Oh they're out there allright, we have several in our cub alone, and see many at the car shows, but ZERO on city streets.
???

We're getting a few inches of snow right now. I wish I was in Hawaii.

OldScoolCamaro · 01-16-2014, 05:33 PM

...me neither, theres about three total in my extended area...and I only saw one other at a car show locally. They are Sunday driver, fair weather rides for the most part. A toy..of epic proportions...

KLR ZL1 · 01-16-2014, 05:45 PM

Quote:

Originally Posted by NightmareZL1

I am so glad that I did a walk around of my vehicle with the service advisor when I picked up my car. Normally, I would not have done it. But this time they had my car for over 3 weeks. I found damage on three sides, plus a wheel and the windshield.

Today, the Service manager signed the "estimate for repair" from my body shop for $3600.00 in repairs, not including the wheel.

If I had not done this walk around, I am sure that my claims of damage would have been denied.

lesson learned, inspect your cars, no one cares about your car like you do.

Yes, I do it before with the service advisor and the tech and then again when it is returned. I have already had to have a front wheel replaced on my very first oil change and did not see it until I washed the car 4 days later. The dealer had to replace the rim. Was not cheap, but they did it as warranty. The funny thing though was when they told me to bring my car in when the rim got there so they could take the car down the street to have the rim swapped, I was like HELL NO. If you can't pull my car into a service bay without damaging a rim then what makes you think you are going to drive down the street. I just meet the rim at the Discount Tire store when it came in. The nerve of some people. I also have some good stories of service on my wife's car. Like a very small oil leak that took the dealer 6 months to fix. Talking about service stress. I think that most service techs just don't get what it means to actually be in service and actually take pride in your work. And lets not mention the FREAKING greasy had prints that you have to clean off when you get your car back. OK I am done for now.

ZL1-V · 01-16-2014, 05:47 PM

I did exactly that when I picked up my car today for a replacement supercharger. No exterior scratches, they did bend some of the fins on the air filter when re installing it onto the Roto-Fab. No worries I can tweak them straight. This dealer does a lot of Corvettes and you know how some Corvette owners can get?

01-16-2014, 01:16 PM	#1
NightmareZL1 Can't stop ***ifying Drives: Ashen 2013 Gray ZL1 Join Date: Dec 2012 Location: Honolulu, HI Posts: 273 View My Garage	Walk around and inspect your car after a service at a dealer! I am so glad that I did a walk around of my vehicle with the service advisor when I picked up my car. Normally, I would not have done it. But this time they had my car for over 3 weeks. I found damage on three sides, plus a wheel and the windshield. Today, the Service manager signed the "estimate for repair" from my body shop for $3600.00 in repairs, not including the wheel. If I had not done this walk around, I am sure that my claims of damage would have been denied. lesson learned, inspect your cars, no one cares about your car like you do. __________________ Rotofab, grinding rear diff sound forever, dealer replaced supercharger - now i have a rattle when starting from a stop, ordered 2.35 lingenfelter pulley, hp tuner, belt, 100mm idler pulley, tr7IX spark plugs, wideband kit, long tubes with no cats...hoping for 650hp. dyno with rotofab = 518hp

01-16-2014, 01:22 PM	#2
tohper Drives: 2010 2SS/RS Join Date: May 2013 Location: Gainesville, Texas Posts: 413 View My Garage	I do that after i park anywhere besides the house Sent from my DROID RAZR using Tapatalk __________________ Mods- Top Speed 3" LT headers catless, 3" Top Speed Catback, Tuned at ADM, Cold Air Inductions CAI, Elite catch can, ADM racing scoop Interior-(amber) interior dome, trunk, port custom sub box, 10" sub, 1000watt kenwood amp, sumbthump harness, CDF short shifter, epco shift knob, vitesse paddle shifters Exterior (amber)-mailslot scanner, grill illumnation kit, halos, fog halos, drl nightime harness, Rear Led bowtie. Painted Heritage grill, hex vents Body-removed stock decals had painted in inferno orange

01-16-2014, 02:06 PM	#4
Spartan01 Drives: Evil Eva, 2010 2SS LS3 Join Date: Aug 2013 Location: Falls Church, Virginia Posts: 3,600	Good advice, I would also add to do a function check, right there in the lot before you actually move the car. check the headlights, radio, A/C, etc. I had an underdrive pulley installed at Pohanka Chevy in Fairfax late last year. A day or so later i noticed my A/C did not get cold. i took the car back, and as it turns out the A/C compressor is directly behind the flywheel and the compressor was cracked. They replaced it free of charge, so hats off to them, but make sure you check out your ride before you leave. __________________ "You simply cannot trust quotes found on the internet." -Abraham Lincoln

01-16-2014, 03:13 PM	#6
2012-1822 Drives: Black ZL1 Join Date: Apr 2013 Location: City of Champions, Alabama Posts: 3,698	Yeah, so true. I try and make sure mine is spotless if I take it in so I can see everything clearly when they give it back. The got me on the hood, I didn't notice til I got home, I fixed it, but still, I'll check from now on. __________________ Check out Alabama Camaros, for Camaro enthusiasts all around Alabama https://www.facebook.com/groups/1739...group_activity

01-16-2014, 05:33 PM	#12
OldScoolCamaro Drives: Camaro's, always have, always will. Join Date: Oct 2010 Location: Home of the brave Posts: 4,851	...me neither, theres about three total in my extended area...and I only saw one other at a car show locally. They are Sunday driver, fair weather rides for the most part. A toy..of epic proportions... __________________ In Scott We Trust...all others must show proof.

01-16-2014, 05:47 PM	#14
ZL1-V Drives: 2013 Camaro ZL1 Join Date: Dec 2012 Location: Dallas, Texas Posts: 2,155	I did exactly that when I picked up my car today for a replacement supercharger. No exterior scratches, they did bend some of the fins on the air filter when re installing it onto the Roto-Fab. No worries I can tweak them straight. This dealer does a lot of Corvettes and you know how some Corvette owners can get?