TSW wheel problems - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

SSinister 2010 · 03-12-2011, 06:24 PM

purchased a set of tsw wheels with tire from Discount tire and now after three months i took the back to get them balanced because of vibration the rep from discount tire said i had three wheels that are out of round. they said they could not do anything that it was not a defect sounds kinda wierd that they would say that after inspecting the wheels and tire they do not have any scatches or dents what should i do they cost over 3000 wheels and tires any help would be grateful

lexlueger · 03-12-2011, 06:52 PM

Contact TSW directly

SSinister 2010 · 03-12-2011, 07:05 PM

discount tire said they did and there was nothing that could be done

lexlueger · 03-12-2011, 07:20 PM

Don't take their word for it. If you can prove there is a defect with the wheels they obligated to correct it for you. It's a simple liability issue, think about it.
What do you have to lose?

BackinBlackSS/RS · 03-12-2011, 07:23 PM

So, Discount tire and TSW both think it's okay to sell wheels and then 3 months later they are out of round, but somehow it's your problem. Complete and udder bullshit. I would be raising all kinds of hell until they did something. WTF are these companies thinking?

SSelman · 03-15-2011, 06:26 PM

I bought a set of TSWs, wheels only, and so far haven't had any trouble from them (knock on wood). You also may want to check the history on the tire manufacturer.

SSinister 2010 · 03-16-2011, 12:53 AM

the tires seem to be fine it when they put the rim on the balace mashine you can se where it wables

SSinister 2010 · 03-20-2011, 10:15 PM

went back to discount tire and spoke to the main manager and he said the same thing that there was nothing they could do ,but i made him call tsw with me in front of him and they said that i could ship them back at my cost and they could take a look at them and if they are defective that they would replace them but i had to pay the shipping none the less to get them back what do you guys think

ron10 · 03-20-2011, 10:33 PM

if the wheels are out of round,they should end up paying all shipping cost.

Sevn86 · 03-20-2011, 10:46 PM

i guess i wont be purchasing tsw wheels...

bossbunny · 03-21-2011, 05:51 AM

Quote:

Originally Posted by Sevn86

i guess i wont be purchasing tsw wheels...

Not if they are treating customers that way...

overhaulengines · 03-21-2011, 08:04 AM

agreed, if its a manufacture defect, it should not cost you anything other than time. especially since its been only 3 months.

lupe

SSinister 2010 · 03-21-2011, 06:56 PM

i agree with all the post you guys and girl wrote but dont know if i should wait till after camaro fest to take them in, will be left with out nice wheels for the show and who knows how long they will take.

67motorcat · 03-21-2011, 07:02 PM

Which TSW wheels are you having the issue with?

I have been looking at them due to the light wieght.

03-12-2011, 06:24 PM	#1
SSinister 2010 Drives: 2ss camaro 2010 Join Date: Jan 2011 Location: brownsville texas Posts: 235	TSW wheel problems purchased a set of tsw wheels with tire from Discount tire and now after three months i took the back to get them balanced because of vibration the rep from discount tire said i had three wheels that are out of round. they said they could not do anything that it was not a defect sounds kinda wierd that they would say that after inspecting the wheels and tire they do not have any scatches or dents what should i do they cost over 3000 wheels and tires any help would be grateful

03-12-2011, 06:52 PM	#2
lexlueger Drives: V10 BMW M5, Supercharged 2SS/RS Join Date: Jun 2010 Location: Charlotte NC /Brooklyn NY Posts: 2,305	Contact TSW directly __________________ MAST 416 STROKER: STAGE 3 TVS 2300 CUSTOM CAM TPIS 102 TB IW 8 RIB PULLEY W/ OD COG REARS NX EXPRESS/NANO KIT KDI HEAT EXCHANGER/ROTOFAB RESERVOIR CIRCLE D 2800 TC/FLEX PLATE/ADM TRANS COOLER DSS DRIVESHAFT/1400 HP AXLES EATON TRUETRAC -LPE 3.27 GEARS DYNATECH HEADERS/MAGNAFLOW EXHAUST SQUASH RETURN STYLE FS ID 850's E85/ FLEXFUEL BMR/EIBACH SUSPENSION KILL MODE, ON.

03-12-2011, 07:20 PM	#4
lexlueger Drives: V10 BMW M5, Supercharged 2SS/RS Join Date: Jun 2010 Location: Charlotte NC /Brooklyn NY Posts: 2,305	Don't take their word for it. If you can prove there is a defect with the wheels they obligated to correct it for you. It's a simple liability issue, think about it. What do you have to lose? __________________ MAST 416 STROKER: STAGE 3 TVS 2300 CUSTOM CAM TPIS 102 TB IW 8 RIB PULLEY W/ OD COG REARS NX EXPRESS/NANO KIT KDI HEAT EXCHANGER/ROTOFAB RESERVOIR CIRCLE D 2800 TC/FLEX PLATE/ADM TRANS COOLER DSS DRIVESHAFT/1400 HP AXLES EATON TRUETRAC -LPE 3.27 GEARS DYNATECH HEADERS/MAGNAFLOW EXHAUST SQUASH RETURN STYLE FS ID 850's E85/ FLEXFUEL BMR/EIBACH SUSPENSION KILL MODE, ON.

03-20-2011, 10:15 PM	#8
SSinister 2010 Drives: 2ss camaro 2010 Join Date: Jan 2011 Location: brownsville texas Posts: 235	tsw wheels went back to discount tire and spoke to the main manager and he said the same thing that there was nothing they could do ,but i made him call tsw with me in front of him and they said that i could ship them back at my cost and they could take a look at them and if they are defective that they would replace them but i had to pay the shipping none the less to get them back what do you guys think

03-21-2011, 07:02 PM	#14
67motorcat Blown Cool Breeze Drives: 2011 Black on Black 2SS M6 Join Date: Jul 2010 Location: Pinehurst NC Posts: 1,027 View My Garage	Which TSW wheels are you having the issue with? I have been looking at them due to the light wieght. __________________ 2011 Black on Black 2SS M6 Had a 2010 IBM 2SS M6 Enjoy life.Think of all the women on the Titanic who passed up dessert.

03-12-2011, 07:05 PM	#3
SSinister 2010 Drives: 2ss camaro 2010 Join Date: Jan 2011 Location: brownsville texas Posts: 235	discount tire said they did and there was nothing that could be done

03-12-2011, 07:23 PM	#5
BackinBlackSS/RS Go Blue!!!!! Drives: 2012 Cruze LT Join Date: Mar 2009 Location: Indiana Posts: 23,290	So, Discount tire and TSW both think it's okay to sell wheels and then 3 months later they are out of round, but somehow it's your problem. Complete and udder bullshit. I would be raising all kinds of hell until they did something. WTF are these companies thinking?

03-15-2011, 06:26 PM	#6
SSelman Drives: Supercharged 2011 Camaro SS Join Date: Feb 2011 Location: Monticello, MS Posts: 7	I bought a set of TSWs, wheels only, and so far haven't had any trouble from them (knock on wood). You also may want to check the history on the tire manufacturer.

03-16-2011, 12:53 AM	#7
SSinister 2010 Drives: 2ss camaro 2010 Join Date: Jan 2011 Location: brownsville texas Posts: 235	the tires seem to be fine it when they put the rim on the balace mashine you can se where it wables

03-20-2011, 10:33 PM	#9
ron10 Drives: 2010 2SS IOM L99 Join Date: Jan 2010 Location: LOUISVILLE,KY.. Posts: 7,545	if the wheels are out of round,they should end up paying all shipping cost.

03-21-2011, 08:04 AM	#12
overhaulengines Drives: Red 2SS/RS M6 Join Date: Apr 2010 Location: San Antonio, Texas Posts: 6,219	agreed, if its a manufacture defect, it should not cost you anything other than time. especially since its been only 3 months. lupe

03-21-2011, 06:56 PM	#13
SSinister 2010 Drives: 2ss camaro 2010 Join Date: Jan 2011 Location: brownsville texas Posts: 235	i agree with all the post you guys and girl wrote but dont know if i should wait till after camaro fest to take them in, will be left with out nice wheels for the show and who knows how long they will take.

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