01-09-2018, 12:51 PM | #1 |
Drives: 2011 1SS RS Synergy Join Date: Aug 2010
Location: Michigan
Posts: 458
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Maryland Speed. Having yet another bad experience.
Ordered and paid for an ARP head stud kit, speedbleeder and clutch line back on November 24th and it's still in order processing status without shipment. All parts are readily available from the suppliers. Each time I contact them I get another story that they are a few days out. These are off the shelf parts and not custom or special order by any means.
I had another not ideal experience with Maryland Speed back in April when it took nearly 2 months to receive ID injectors I ordered. Once this was resolved thinking it was a fluke I decided to give them another chance. Back in 2016 I ordered a Corsa Exhaust system and had a great experience with fast shipping and good prices. Based on that experience i've looked to Maryland Speed for part purchases but don't think I can going forward. Very frustrating! Last edited by R3VoLuTioN; 01-09-2018 at 01:10 PM. |
01-10-2018, 09:13 AM | #2 |
Drives: 2017 Silverado Join Date: Mar 2017
Location: Muncie
Posts: 217
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Have they contacted you because I know someone from there company looked at the thread yesterday
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'14 2SS A6, CAI, 2" TSP Headers and tune: SOLD
'13 SS @ Burkhart Chassis |
01-10-2018, 12:09 PM | #3 |
Drives: 2011 1SS RS Synergy Join Date: Aug 2010
Location: Michigan
Posts: 458
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01-10-2018, 12:58 PM | #4 |
Account Suspended
Drives: 2012 ZL1 & 2010 2SS/RS Join Date: Jul 2009
Location: Maryland
Posts: 3,378
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I called. No Answer within an hour of it being posted.
Bottom line is, it is waiting on the bolts to come in to a supplier. I am sorry for the delay. However before any discounts we are cheaper than summit by over $65. After his discount we are near $100 cheaper. Because of that, we have to reply on one supplier that gives us a deal, and they were out. I am sorry for the delay, but that is the answer. |
01-10-2018, 03:35 PM | #5 | |
Drives: 2011 1SS RS Synergy Join Date: Aug 2010
Location: Michigan
Posts: 458
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Quote:
The issue extends beyond the delay which might have been better received had someone taken the time to fully explain it to me. I understood that it wouldn't be the quickest way to get the parts but this has extended beyond my lowest expectations. I have been told time and time again that the parts are a few days out from shipping or that I'll be contacted within 24hrs about it and left hanging. The responses i've received are lacking transparency, or are potentially outright dishonest. If you could provide a realistic date to expect shipment that would be appreciated. If the studs won't be in stock in the near term I think it would be reasonable that a cancellation be offered. As someone who has spent thousands at Maryland Speed, I don't feel my business is appreciated based on our exchanges. Based on the other threads here, reviews elsewhere, and the BBB rating I don't think I'm alone on this. Last edited by R3VoLuTioN; 01-10-2018 at 04:13 PM. |
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01-11-2018, 09:09 PM | #6 |
Drives: white 2010 ss and 2011 6.2 silvy Join Date: Jan 2011
Location: dfw
Posts: 316
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I feel your pain, I ordered a set of valve springs on November 26 and they still haven't been shipped. I have emailed them twice and got the same answer about them shipping in a few days. Then I finally called this week and they didn't seem to concerned. He even told me that they wont put as much stuff on sale next year to avoid all the delays. They didn't even want my order number and just said they would ship mid week. Guess what? Still no shipping confirmation. A friend of mine ordered some exhaust parts on black Friday and still hasn't received anything and when he called he got the same run around. This Is the last time I will do business with Maryland speed.
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2010 RS2SS, XS POWER HEADERS AND FULL EXHAUST, ROTOFAB COLD AIR AND ENGINE COVERS, MSD PLUG WIRES. PFADT DROP SPRINGS, SPORT SWAY BARS, TRAILING ARMS, TOE LINKS. HURST SHIFTER, BILLET PEDALS.
BLACKOUT TAIL PANEL, TINTED TAIL LIGHTS, MAIL SLOT BLACKOUT, WHITE BOWTIES |
01-12-2018, 06:46 AM | #7 |
Trying to figure out why they are still a vendor here...Guess its more about the money than it is about the forum members
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01-12-2018, 10:02 AM | #8 |
Drives: 2011 1SS RS Synergy Join Date: Aug 2010
Location: Michigan
Posts: 458
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After PMing Maryland Speed my number I did get a phone call and spoke with Brandon. I was given his word that it would ship out next week. I'll keep everyone updated if they follow through.
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01-12-2018, 06:11 PM | #9 |
Drives: white 2010 ss and 2011 6.2 silvy Join Date: Jan 2011
Location: dfw
Posts: 316
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Maybe we should all leave feedback on Maryland speeds trader rating, it shows 90 percent mostly based on reviews from years ago. I googled thier reviews and I now feel that this is partly my fault for not researching who I was doing business with before hand. If their trader rating fell way down it might scare some more people off
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2010 RS2SS, XS POWER HEADERS AND FULL EXHAUST, ROTOFAB COLD AIR AND ENGINE COVERS, MSD PLUG WIRES. PFADT DROP SPRINGS, SPORT SWAY BARS, TRAILING ARMS, TOE LINKS. HURST SHIFTER, BILLET PEDALS.
BLACKOUT TAIL PANEL, TINTED TAIL LIGHTS, MAIL SLOT BLACKOUT, WHITE BOWTIES |
01-12-2018, 06:38 PM | #10 |
Drives: 2010 camaro ss Join Date: Nov 2017
Location: north carolina
Posts: 57
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A negative review on the better business bureau and a credit card dispute is what they got from me ordered a zl1 fuel oump on 11/22 still no pump and wouldnt refund money . Ordered one from adm performance had it in 2 days . I will never spend a dime with them again . Hopefully I get my money back someday .
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01-13-2018, 04:18 AM | #11 |
Drives: 12 camaro ss, 72 chevelle, 91camaro Join Date: Dec 2013
Location: findlay,oh
Posts: 2,069
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I had ordered a set of valve Springs and after 4 months I called my bank and disputed the charges. I also had the pretty much weekly "I'll have tracking tomorrow" bs
pay the extra money and buy elsewhere.... after a while they will realize that the few dollars that they think they're saving people will put them out of business
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12 camaro ss 427lsx, th400, f310 heads, crower shaft mounts, gpi specd solid roller, shearerfab 2k hp a/w, twin bullseye 88mm turbos, hughes pro ssx bolt together converter, holley dominator, 8.50 cert, backhalf, Ford 9", 33x17x16 tires, c16 fuel
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01-13-2018, 05:48 AM | #12 | |
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01-13-2018, 10:49 AM | #13 |
Account Suspended
Drives: 2012 ZL1 & 2010 2SS/RS Join Date: Jul 2009
Location: Maryland
Posts: 3,378
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In all fairness the part you ordered (SLP Pulley) has been discontinued. We are sourcing the same parts they used to use direct from the place who made them at a higher cost to us to get your order filled. It has taken longer than expected, but the order is about to be filled.
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01-13-2018, 12:04 PM | #14 | |
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