Who has New Retrofit Tops (22972088) with Failures? (Updated with pics) - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

pony · 08-10-2012, 12:42 PM

I hate to start this thread, but need to keep track of Vert owners with the newest top (#22972088) installation that are experiencing problems? I know some of you, but there may be others.

My problems center around the rear quarter glass seal NOT staying in the channel. Mine actually blew out of the track while driving with the top up. The further questioning, my installer stated he also had problems with this when he cycled it, so he "glued/ATV" it in. They are currently talking with GM technical service to see what should be done.

There are exposed cables at the top of the quarter glass that are 1) poorly designed, or 2) routed incorrectly. Again the installer looked at other vert models that DID NOT have this exposure/Design. (Not sure on 2013). Also waiting on answer.

Hopefully we can keep this thread somewhat clean and only state problems even if they are duplicates of above; and then resolution if any. Keep the faith vert brotherhood.

spikess581 · 08-10-2012, 06:10 PM

Again another halfwit was allowed to touch a vert. The weather strip actually has locking lugs built into it and the cables are wrong because the installer could not remove his head from his ass for 2 seconds to figure out the blatantly obvious routing for them. Why are none of these dealers sending techs to be trained? GM offers this traing do they not?

Orange5thGen · 08-10-2012, 06:16 PM

My dealer fixed mine right! Went through a giant rain storm 60+MPH winds and rain and not a drop in the car and the top looks awesome with about 4K miles on it!

Thyratron · 08-10-2012, 08:22 PM

I am just wondering does any one have a pic that they can point to were that cable is suppose to be run. I am going to have this retrofit top installed on my vert and If I can have a Pic of a good routing of these cables (the ones over the real quarter glass) I will bring it to my dealer so they do not make this mistake. Unless of course this is the new way of doing things. Thanks

spikess581 · 08-10-2012, 08:35 PM

Quote:

Originally Posted by Thyratron

I am just wondering does any one have a pic that they can point to were that cable is suppose to be run. I am going to have this retrofit top installed on my vert and If I can have a Pic of a good routing of these cables (the ones over the real quarter glass) I will bring it to my dealer so they do not make this mistake. Unless of course this is the new way of doing things. Thanks

Take a picture of what you have now so you can compare it after the replacement

bulllett · 08-10-2012, 08:54 PM

spikess got it right on. THAT is definitely installer error. I mean they couldn't fix it properly so they "glued/atv'ed it in"? Geez why didn't they just use duct tape?

Fwiw, mine was installed by four "engineers" from GM. They were claiming it was one of the first ones installed with the newest design. Hence the reason that they had all those people taking pictures etc.

I believe that, for the most part, they got it right. About 1700 miles on her and doing well (I know that's not a problem on the newest design, but I though the input might help)

pony · 08-10-2012, 10:34 PM

Ok. Here are some close up picks of the wire routing and the trim/channel mating that are in question. How do these compare to factory tops and other top replacements?
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cactuseater · 08-11-2012, 02:29 AM

I have the same exact problem, new retro-fit part number. Total failure. I refused it at the dealership Thursday. Pics in another post, didn't want to clutter up this thread.

themoneypit · 08-11-2012, 04:12 AM

just another epic fail on GMs part i guess... this top gets done on mine monday, and is their last chance before i pursue a buyback. im so fed up with the car, their "customer service" BS, and the complete inconvenience of owning it. i LOVE my vert, but its just not worth all this aggravation when theres so many other vert brands out there that dont fall apart within the first 5 months/3k miles.

they also have to fix the quarter panel when it goes in, since they made it worse when trying to fix the defective paint. basically if this car doesnt look brand new when i go to pick it up, im done all together with my vert and GM.

tramtwo · 08-16-2012, 11:01 PM

New top installed by local trim shop. 3 days work. Looks flawless and fits perfect. Leaks, day 11 in shop with no resolution.

Nutbutt · 08-17-2012, 08:45 AM

After getting the Total Mechanical and canvas replacement from off the production line in March I have had no more issues with the Top. With enlarged water management installed at the same time no more leaks.
The Install was done by GM engineering flown in. I believe the trim shop could have done it with the correct instructions from GM.

cactuseater · 08-17-2012, 11:03 PM

Quote:

Originally Posted by Nutbutt

After getting the Total Mechanical and canvas replacement from off the production line in March I have had no more issues with the Top. With enlarged water management installed at the same time no more leaks.
The Install was done by GM engineering flown in. I believe the trim shop could have done it with the correct instructions from GM.

Another fine example of the lack of consistency across the board from GM on the repairs for these defective mechanisms. My car looks like the Three Stooges installed the last three tops....

pony · 08-28-2012, 07:09 AM

I've been quiet on here as of late, patiently waiting to see how my top replacement will turn out. 1st visit I was optimistic, until the top came loose driving down the road and the cables were hanging out. The vert was serviced again with the molding being put back in and wires routed much better, BUT, now the windows won't go fully up, or get stuck once up, and one won't go in the proper channel because it is been pinched and damaged. "Mr. Obvious" tells me this is the result of the literal "hammering" that took place to get the fabric top back into the channel. We'll now wait and see what will take place to fix THIS issue; more hammering???

On a positive note, the top looks good without any rubs/pinches during this limited time of operation. The dealership has also been very understanding and has been working with me to correct these problems.

Angrybird 12 · 08-28-2012, 07:43 AM

Quote:

Originally Posted by cactuseater

Another fine example of the lack of consistency across the board from GM on the repairs for these defective mechanisms. My car looks like the Three Stooges installed the last three tops....

Has the same place been doing the work each time?

08-10-2012, 12:42 PM	#1
pony Drives: 2011 2SS Convert; Color RJT Join Date: Sep 2009 Location: Nebraska Posts: 722	Who has New Retrofit Tops (22972088) with Failures? (Updated with pics) I hate to start this thread, but need to keep track of Vert owners with the newest top (#22972088) installation that are experiencing problems? I know some of you, but there may be others. My problems center around the rear quarter glass seal NOT staying in the channel. Mine actually blew out of the track while driving with the top up. The further questioning, my installer stated he also had problems with this when he cycled it, so he "glued/ATV" it in. They are currently talking with GM technical service to see what should be done. There are exposed cables at the top of the quarter glass that are 1) poorly designed, or 2) routed incorrectly. Again the installer looked at other vert models that DID NOT have this exposure/Design. (Not sure on 2013). Also waiting on answer. Hopefully we can keep this thread somewhat clean and only state problems even if they are duplicates of above; and then resolution if any. Keep the faith vert brotherhood. Last edited by pony; 08-10-2012 at 10:34 PM.

08-10-2012, 06:16 PM	#3
Orange5thGen Drives: 2011 Convert Join Date: Oct 2009 Location: San Jose, CA Posts: 2,052 View My Garage	My dealer fixed mine right! Went through a giant rain storm 60+MPH winds and rain and not a drop in the car and the top looks awesome with about 4K miles on it! __________________ Come see me at www.chicago5thgen.com TEAM LLT, , 2011 Covertible 1LT RS, JDM Color Shift Halo's, Showstopper Camaro Bowtie Led Mirrors, Side Markers and Engine Cover, Pace Setter Catback Exhaust, BK Coilover Kit, 21" Full Crome GM wheels, Tinted windows, I WIN BEARS Plate. Full amber ABL dash and door update with IOM interior panels.

08-11-2012, 04:12 AM	#9
themoneypit Drives: 2012 45th convertible ss ls3 Join Date: Apr 2012 Location: CT Posts: 215	just another epic fail on GMs part i guess... this top gets done on mine monday, and is their last chance before i pursue a buyback. im so fed up with the car, their "customer service" BS, and the complete inconvenience of owning it. i LOVE my vert, but its just not worth all this aggravation when theres so many other vert brands out there that dont fall apart within the first 5 months/3k miles. they also have to fix the quarter panel when it goes in, since they made it worse when trying to fix the defective paint. basically if this car doesnt look brand new when i go to pick it up, im done all together with my vert and GM. __________________

08-17-2012, 08:45 AM	#11
Nutbutt Drives: 2011 RJT 2LT/RS Convertible Join Date: Nov 2009 Location: Western Massachusetts Posts: 3,381 View My Garage	After getting the Total Mechanical and canvas replacement from off the production line in March I have had no more issues with the Top. With enlarged water management installed at the same time no more leaks. The Install was done by GM engineering flown in. I believe the trim shop could have done it with the correct instructions from GM. __________________ 1st IPF Supercharged 2011 2LT/RS RJT Convertible

08-28-2012, 07:09 AM	#13
pony Drives: 2011 2SS Convert; Color RJT Join Date: Sep 2009 Location: Nebraska Posts: 722	"3rd Time's the Charm"????? I've been quiet on here as of late, patiently waiting to see how my top replacement will turn out. 1st visit I was optimistic, until the top came loose driving down the road and the cables were hanging out. The vert was serviced again with the molding being put back in and wires routed much better, BUT, now the windows won't go fully up, or get stuck once up, and one won't go in the proper channel because it is been pinched and damaged. "Mr. Obvious" tells me this is the result of the literal "hammering" that took place to get the fabric top back into the channel. We'll now wait and see what will take place to fix THIS issue; more hammering??? On a positive note, the top looks good without any rubs/pinches during this limited time of operation. The dealership has also been very understanding and has been working with me to correct these problems.

08-10-2012, 06:10 PM	#2
spikess581 Drives: IOM2SSconvertible,64 malibu,04fxdwg Join Date: Jan 2011 Location: Bristol Pa Posts: 356	Again another halfwit was allowed to touch a vert. The weather strip actually has locking lugs built into it and the cables are wrong because the installer could not remove his head from his ass for 2 seconds to figure out the blatantly obvious routing for them. Why are none of these dealers sending techs to be trained? GM offers this traing do they not?

08-10-2012, 08:22 PM	#4
Thyratron Drives: 2011 Camaro 2SS RS Convert Black Join Date: Aug 2011 Location: New York Posts: 3	I am just wondering does any one have a pic that they can point to were that cable is suppose to be run. I am going to have this retrofit top installed on my vert and If I can have a Pic of a good routing of these cables (the ones over the real quarter glass) I will bring it to my dealer so they do not make this mistake. Unless of course this is the new way of doing things. Thanks

08-10-2012, 08:54 PM	#6
bulllett Drives: 2012 Camaro Convertible Join Date: Jun 2011 Location: East Hampton, CT Posts: 421	spikess got it right on. THAT is definitely installer error. I mean they couldn't fix it properly so they "glued/atv'ed it in"? Geez why didn't they just use duct tape? Fwiw, mine was installed by four "engineers" from GM. They were claiming it was one of the first ones installed with the newest design. Hence the reason that they had all those people taking pictures etc. I believe that, for the most part, they got it right. About 1700 miles on her and doing well (I know that's not a problem on the newest design, but I though the input might help)

08-10-2012, 10:34 PM	#7
pony Drives: 2011 2SS Convert; Color RJT Join Date: Sep 2009 Location: Nebraska Posts: 722	Ok. Here are some close up picks of the wire routing and the trim/channel mating that are in question. How do these compare to factory tops and other top replacements?

08-11-2012, 02:29 AM	#8
cactuseater Drives: . Join Date: Nov 2010 Location: USA Posts: 856	I have the same exact problem, new retro-fit part number. Total failure. I refused it at the dealership Thursday. Pics in another post, didn't want to clutter up this thread.

08-16-2012, 11:01 PM	#10
tramtwo Drives: 2021 1LE Join Date: Jul 2011 Location: N'Awlinz Posts: 6,315	New top installed by local trim shop. 3 days work. Looks flawless and fits perfect. Leaks, day 11 in shop with no resolution.