Stay Away From The Camaro Decal Store - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Tysen · 02-12-2013, 05:29 PM

I ordered stripes from them at C5Fest3 on August 3rd, with a promised ship date of August 5th. I tried to give them a chance, but I think 6 months is a little much. Every time I requested an update, I would have to e-mail 3-4 times to get a response. Response was always, "We're really swamped. I'll get them out to you next week." My patience finally gave, and I cancelled my order a couple days ago. They were quick with the refund, but that's about all you'll get out of them.

pumpkinrancho · 02-13-2013, 10:11 PM

They sent mine right away.

Tysen · 02-13-2013, 10:39 PM

Good for you. I'm just providing my experience.

organgrinder · 02-15-2013, 07:27 AM

i told tysen i didn't have time and offered his money back shortly after the fest. he said no that's alright no hurry. i told him again a couple months later i didn't have time let me give you your money back he said no that's fine can you change the design i said sure. now monday he asked for his money back i sent it back immediately. i am swamped all the time and i did offer to give his money back sveral times...he said no i'll wait. not sure what i did wrong except i didn't drop everything and take care of tysen....sorry tysen.

reggie

presholt33 · 02-15-2013, 07:31 AM

organgrinder · 02-15-2013, 07:45 AM

here's an email he sent me on sept 12...i answered the 13th. i wish i had been able to take care of your stripes tysen...i've missed a lot of orders because i couldn't get to them this last yr. i've hired some more help 2 wks ago and should be able to take care of special requests much quicker.

It's fine,I can wait. Just wanted to make sure you hadn't forgotten about me, lol. I'm currently working nights and weekends, so no car shows for me for a while. Thanks for the update.

Sent from my iPad

On Sep 13, 2012, at 7:16, "reggie moore" <reggie@ivo1.com> wrote:

> Hey Tyson...all I can say is I have not got the rest of the stripe done yet. I can cut the hood and trunk today and mail in the morning but I have not had a chance to get the other finished. I'm sorry. I thought s couple of wks ago I was gonna be able to get it and getting the car didn't work out. If you wanna give me a couple more weeks I'll try to get it done of you want what I have I'll send it or if you want your money back I can do that too. I should have already finished this and 6 months ago I could have. All 3 of our businesses are hitting on all 8 for the last couple of months where normally 2 slow and 1 good! I'm just spread out right now. Thought it would slow down after school started but hasn't yet...but I know it will! Again I'm sorry I haven't held my end of the deal up and will really try to get it done in the next 2 wks.
>
> Sent from my iPhone
>
> On Sep 12, 2012, at 8:14 PM, "Tysen Yates" <tysen.yates@hotmail.com> wrote:
>
>> Reggie,
>>
>> Can you please send me an update on what's going on with my stripes? Thanks.
>>
>> V/r,
>> Tysen Yates

Tysen · 02-15-2013, 09:22 AM

Wow, really? You're right, Reggie. It is too much to ask for you to complete an order you promised a customer. I don't know what I was thinking, ordering a product from a company and then expecting it on the delivery date. And if you want to go this route and start posting e-mail correspondence, I have some that I can post as well.

Oh, and thank you for posting my full name and e-mail address on a public forum.

I never asked you to "drop everything and take care of me", but I'm pretty sure you worked on other orders that were placed after mine, unless you've been shut down since August.

DuskSS · 02-15-2013, 09:25 AM

Quote:

Originally Posted by organgrinder

i told tysen i didn't have time and offered his money back shortly after the fest. he said no that's alright no hurry. i told him again a couple months later i didn't have time let me give you your money back he said no that's fine can you change the design i said sure. now monday he asked for his money back i sent it back immediately. i am swamped all the time and i did offer to give his money back sveral times...he said no i'll wait. not sure what i did wrong except i didn't drop everything and take care of tysen....sorry tysen.

reggie

6 months come on man most of us didn't wait that long for our cars to be built..
that is totally unacceptable.

organgrinder · 02-15-2013, 09:32 AM

i apologized and said yes i was wrong and returned your money....can't really do more than that tysen. sorry about the name thing, guess i wasn't paying that close attention. i guess i was still trying to figure out why the attack on me publicly with all the "that's ok" or "that's fine" i was getting from you in private.

organgrinder · 02-15-2013, 09:33 AM

jason i offered to return his money each time we talk but yes i should have gotten it done sooner.

ATX211 · 02-15-2013, 09:33 AM

Tysen · 02-15-2013, 09:40 AM

Quote:

Originally Posted by organgrinder

i apologized and said yes i was wrong and returned your money....can't really do more than that tysen. sorry about the name thing, guess i wasn't paying that close attention. i guess i was still trying to figure out why the attack on me publicly with all the "that's ok" or "that's fine" i was getting from you in private.

It was a customer review, not a personal attack. If you took it that way, then sorry, but I'm sure you've done worse publicity for your company in your responses than my one post could have done. I don't see AAC or anyone other company coming on here and posting responses like this to a bad customer review. I work in IT, so I may be wrong, but seems like bad business practice.

Dorwd71 · 02-15-2013, 09:49 AM

and now the drama board

related to topic, I ordered door sills and they were shipped fast, we all have had less than desirable experiences with companies, but no need to fight it out on the forums.

organgrinder · 02-15-2013, 09:50 AM

well i'm not a big company like some of the others...it's just me and my wife and kids, so ya it was a little personal and would probably effect sales in some way and that would directly effect my family. i just wanted to let people know i was wrong and i shouldn't have handled your order the way i did and i hope i don't do anyone else that way. i've been in this industry for over 35 yrs and it's important to me to treat people right. when we see each other at the next show be sure and come up to the trailer and i'll apologize to your face...i owe you that.

02-12-2013, 05:29 PM	#1
Tysen Drives: 2011 RJT 2SS/RS M6 Join Date: Oct 2009 Location: TN Posts: 2,441 View My Garage	Stay Away From The Camaro Decal Store I ordered stripes from them at C5Fest3 on August 3rd, with a promised ship date of August 5th. I tried to give them a chance, but I think 6 months is a little much. Every time I requested an update, I would have to e-mail 3-4 times to get a response. Response was always, "We're really swamped. I'll get them out to you next week." My patience finally gave, and I cancelled my order a couple days ago. They were quick with the refund, but that's about all you'll get out of them. __________________ "I'm a man who discovered the wheel, and built the Eiffel Tower out of metal and brawn! That's what kind of man I am." - Ron Burgundy My build thread

02-13-2013, 10:11 PM	#2
pumpkinrancho COMPULSIVE CAMARO OWNER Drives: 18 ZLE,14 2ssrs,96,73 RS LT,69&67 Join Date: Nov 2009 Location: SE. WYO & Northern CO, W NEB Posts: 1,238 View My Garage	They sent mine right away. __________________

02-13-2013, 10:39 PM	#3
Tysen Drives: 2011 RJT 2SS/RS M6 Join Date: Oct 2009 Location: TN Posts: 2,441 View My Garage	Good for you. I'm just providing my experience. __________________ "I'm a man who discovered the wheel, and built the Eiffel Tower out of metal and brawn! That's what kind of man I am." - Ron Burgundy My build thread

02-15-2013, 09:22 AM	#7
Tysen Drives: 2011 RJT 2SS/RS M6 Join Date: Oct 2009 Location: TN Posts: 2,441 View My Garage	Wow, really? You're right, Reggie. It is too much to ask for you to complete an order you promised a customer. I don't know what I was thinking, ordering a product from a company and then expecting it on the delivery date. And if you want to go this route and start posting e-mail correspondence, I have some that I can post as well. Oh, and thank you for posting my full name and e-mail address on a public forum. I never asked you to "drop everything and take care of me", but I'm pretty sure you worked on other orders that were placed after mine, unless you've been shut down since August. __________________ "I'm a man who discovered the wheel, and built the Eiffel Tower out of metal and brawn! That's what kind of man I am." - Ron Burgundy My build thread

02-15-2013, 07:27 AM	#4
organgrinder Drives: 55 nomad Join Date: May 2009 Location: arkansas Posts: 413	i told tysen i didn't have time and offered his money back shortly after the fest. he said no that's alright no hurry. i told him again a couple months later i didn't have time let me give you your money back he said no that's fine can you change the design i said sure. now monday he asked for his money back i sent it back immediately. i am swamped all the time and i did offer to give his money back sveral times...he said no i'll wait. not sure what i did wrong except i didn't drop everything and take care of tysen....sorry tysen. reggie

02-15-2013, 07:31 AM	#5
presholt33 Account Suspended Drives: too numerous Join Date: Mar 2009 Location: WY Posts: 376 View My Garage

02-15-2013, 07:45 AM	#6
organgrinder Drives: 55 nomad Join Date: May 2009 Location: arkansas Posts: 413	here's an email he sent me on sept 12...i answered the 13th. i wish i had been able to take care of your stripes tysen...i've missed a lot of orders because i couldn't get to them this last yr. i've hired some more help 2 wks ago and should be able to take care of special requests much quicker. It's fine,I can wait. Just wanted to make sure you hadn't forgotten about me, lol. I'm currently working nights and weekends, so no car shows for me for a while. Thanks for the update. Sent from my iPad On Sep 13, 2012, at 7:16, "reggie moore" <reggie@ivo1.com> wrote: > Hey Tyson...all I can say is I have not got the rest of the stripe done yet. I can cut the hood and trunk today and mail in the morning but I have not had a chance to get the other finished. I'm sorry. I thought s couple of wks ago I was gonna be able to get it and getting the car didn't work out. If you wanna give me a couple more weeks I'll try to get it done of you want what I have I'll send it or if you want your money back I can do that too. I should have already finished this and 6 months ago I could have. All 3 of our businesses are hitting on all 8 for the last couple of months where normally 2 slow and 1 good! I'm just spread out right now. Thought it would slow down after school started but hasn't yet...but I know it will! Again I'm sorry I haven't held my end of the deal up and will really try to get it done in the next 2 wks. > > Sent from my iPhone > > On Sep 12, 2012, at 8:14 PM, "Tysen Yates" <tysen.yates@hotmail.com> wrote: > >> Reggie, >> >> Can you please send me an update on what's going on with my stripes? Thanks. >> >> V/r, >> Tysen Yates

02-15-2013, 09:32 AM	#9
organgrinder Drives: 55 nomad Join Date: May 2009 Location: arkansas Posts: 413	i apologized and said yes i was wrong and returned your money....can't really do more than that tysen. sorry about the name thing, guess i wasn't paying that close attention. i guess i was still trying to figure out why the attack on me publicly with all the "that's ok" or "that's fine" i was getting from you in private.

02-15-2013, 09:33 AM	#10
organgrinder Drives: 55 nomad Join Date: May 2009 Location: arkansas Posts: 413	jason i offered to return his money each time we talk but yes i should have gotten it done sooner.

02-15-2013, 09:33 AM	#11
ATX211 Custom User Title Drives: 2012 Camaro 2SS/RS LS3 Join Date: Jan 2013 Location: Austin, TX Posts: 179

02-15-2013, 09:49 AM	#13
Dorwd71 Drives: 2016 2SS Join Date: May 2012 Location: VA Posts: 329 View My Garage	and now the drama board related to topic, I ordered door sills and they were shipped fast, we all have had less than desirable experiences with companies, but no need to fight it out on the forums.

02-15-2013, 09:50 AM	#14
organgrinder Drives: 55 nomad Join Date: May 2009 Location: arkansas Posts: 413	well i'm not a big company like some of the others...it's just me and my wife and kids, so ya it was a little personal and would probably effect sales in some way and that would directly effect my family. i just wanted to let people know i was wrong and i shouldn't have handled your order the way i did and i hope i don't do anyone else that way. i've been in this industry for over 35 yrs and it's important to me to treat people right. when we see each other at the next show be sure and come up to the trailer and i'll apologize to your face...i owe you that.