07-19-2012, 11:59 AM | #43 |
anyone who takes 10 hours to install headers and exhaust probably shouldnt be tuning your car... my exhaust was put in in about 1.5 hours with me and my dad... havent got headers yet so we will see how long that takes
__________________
2010 Camaro 2SS/LS3
Magna Flow Street series Exhaust Airaid Intake+throttle body Custom tune by Bob Morreale www.thetuningschool.com QTP Electronic Exhaust cut-outs 12'' Alpine type R with 1500watts double ported box Tinted windows 392RWHP on Mustang Dyno #13933 |
|
07-19-2012, 12:05 PM | #44 | |
Just Grazing
Drives: 2003 EB Corvette Z06 Join Date: Jun 2011
Location: Chicago
Posts: 643
|
Quote:
__________________
2003 Corvette Z06
1984 Mustang GT350 - 1 of 670 Made (current) 2012 Camaro 45th Anniversary 2SS/RS 6MT (Sold) 2011 Camaro 2SS/RS Vert 6MT (Lemon-Sold) 2003 Sonic Blue Cobra 458rwhp/458rwtq (Sold) 1996 Mystic Cobra 455rwhp/400rwtq (sold) 1999 BGC T/A 377rwhp/360rwtq (sold) 2004 Silver Cobra 600rwhp/540rwtq (sold) |
|
07-19-2012, 12:14 PM | #45 | |
Account Suspended
Drives: 2012 ZL1 & 2010 2SS/RS Join Date: Jul 2009
Location: Maryland
Posts: 3,378
|
Quote:
That being said, it truly is a two way street. Customers like to think that they pretty much control things..and everyone should fight for their money. But if what he said was true, and he has 34 cars, and 6 months worth of work lined up..one would assume others are paying that much for service. If someone is paying you X amount to do a service, and you are plenty busy..why would you discount it to install a product you don't want to work with anyway? Just playing the devil's advocate here... |
|
07-19-2012, 12:23 PM | #46 | |
Drives: '15 Z06, '01 NBM SS, '97 SS Join Date: May 2009
Location: Rio Rancho, NM
Posts: 12,170
|
Quote:
One thing I'd add is that if guy has 34 cars and 6 months of work lined up he needs to a.)hire some help or b.)get better at what he does to make sure those waiting that long actually show up and come back for more services/products later. I don't even think that Andy or Ted have folks waiting for 6 months for anything...and we all know how great both of those fellas are at what they do. Hell, Eric at HKE doesn't even have a 6 month wait.....well. Sometimes. Ivan |
|
07-19-2012, 12:30 PM | #47 | |
Account Suspended
Drives: 2012 ZL1 & 2010 2SS/RS Join Date: Jul 2009
Location: Maryland
Posts: 3,378
|
Quote:
|
|
07-19-2012, 01:53 PM | #48 |
Drives: 2012 Camaro 2SS Transformer Edition Join Date: Sep 2011
Location: Temecula, Ca
Posts: 451
|
If I owned a business... I would be upfront, honest, and respectful to everyone! There is no excuse for his attitude and treatment of possible clients. His actions cannot be justified.
|
07-19-2012, 01:56 PM | #49 |
US Army Retired
Drives: IOM 2SS-RS - A6 (L99) Join Date: Aug 2009
Location: Northern Virginia
Posts: 655
|
Agree with all, 10 hours is way to much time for a professional shop to do. I did mine on my own, in my garage using jack stands in four hours.
__________________
SMKIN SS
|
07-19-2012, 01:58 PM | #50 |
I think a safe average is 4-5 hours on headers and connection pipes and 1 hour additional for a cat back.
Most shops are willing to be flexible to a certain level. Good luck |
|
07-19-2012, 02:02 PM | #51 | |
US Army Retired
Drives: IOM 2SS-RS - A6 (L99) Join Date: Aug 2009
Location: Northern Virginia
Posts: 655
|
Quote:
__________________
SMKIN SS
|
|
07-19-2012, 02:10 PM | #52 | |
Perpetual Order
Drives: indeed Join Date: Jun 2012
Location: Texas Hill Country
Posts: 1,277
|
Quote:
He is saying that charging a higher price will reduce demand as less and less people are willing to pay that price. If you can reduce demand (sales volume) but maintain revenue with your higher price it seems better than charging a lower price to attract more customers all the while needing more employees and lifts, etc to service the extra volume, charging less, spending more. It works for Wal Mart but they also deal with a very different clientele than say, Bloomingdales..... Wal Mart could carry high end stuff if they really wanted to, they could also easily just raise prices on what they have. Doing either will cause less traffic in the store, the math has to work out and the same or greater revenue has to be generated. It depends on if you want to deal with Deliverance or Hilton. Both types are pains in the ass. Pick your poison. As long as you bring home some bacon, that's what matters. Where you get the pigs is personal preference. Marketing Rule #1 - Find a need and fill it. Marketing Rule #2 - Location, .... You understand where you are, what the people want where you are and you do that. You charge that. If you try to sell Patek Phillipe watches in Carrizo Springs, TX you will starve. If you try to sell Swatches in Beverly Hills you will starve. |
|
07-19-2012, 02:48 PM | #53 | |
US Army Retired
Drives: IOM 2SS-RS - A6 (L99) Join Date: Aug 2009
Location: Northern Virginia
Posts: 655
|
Got it, thanks.
Quote:
__________________
SMKIN SS
|
|
07-19-2012, 02:51 PM | #54 |
Drives: 2015 Summit White 2SS 1LE Join Date: Feb 2012
Location: Vance Alabama
Posts: 8,014
|
__________________
Retired wanna be cylinder head porter
2015 2SS 1LE Clutch reservoir, Vararam DRX, ported TB, TSP 2" headers, MGW shifter Totalled: 2010 1SS Wilkes Performance/Eagle 416 shortblock, TSP custom valvetrain, PRC 260 heads, Edelbrock Pro Flo 102, th400 swap, 8" PTC 5500 stall= 535/435 at the wheels tuned Gen 3 Performance and Dyno 10.97 @ 124 full weight in 3100 DA CamaroFest X |
07-19-2012, 02:56 PM | #55 | |
Account Suspended
Drives: 2012 ZL1 & 2010 2SS/RS Join Date: Jul 2009
Location: Maryland
Posts: 3,378
|
Exactly. Bottom line is, the shop wanted more for their time than the customer wants to pay. No show here...time to move on. Though the original premise of the thread is correct that a quote of 10 hours is pretty out there. We are local, and can help the customer if he wants..but we also are picky about installing parts that did not come from us.
Quote:
|
|
07-19-2012, 03:22 PM | #56 | |
Booooosted.
|
MarylandSpeed is right on I think.
I try not to refuse business due to the unwanted risk of a high risk client so to speak. What I'll do with outside product is have them sign a waver saying that he is coming to us at his own risk and if we assume no responsibility after the service. I go a step further and tell them that we will do our best work but even if we mess your product up we hold not liability. It is meant to desuade them form coming and of course if WE were the fault we'd take care of them but sometimes the business isn't worth the risk. Not saying that's the case with the OP here. I always went to Big10 tires here in Bama. I'd buy my filter and Mobile1 oil and they'd charge me to do it. Well they are now PepBoys and the policy is no outside parts. Fair enough. Well I asked for Mobile1 and he told me 29.00 PER QUART. Yes, I had him double check that, but the competing companies full synthetic was only 8.00 per quart. Obviously someone had a deal made with PepBoys. Thing is it does seem like this shop for whatever reason just doesn't want to install the headers and exhaust. I'd ask them about it. Quote:
The old saying "It's hard to find good help" is true. I've dealt with this. You don't want to run the risk of craftsmanship or workmanship and service levels getting complacent. Not saying they don't want to build but installing exhaust systems is not a big demand to begin with. One of the reasons I'm stuck with little to no shops here is because shops here have found they can make more money and have less problems to just stick to normal shop business. I've been told by shops that they dont' do performance work anymore because it's a higher risk of problems and a pickier clientele and takes longer to do the work with all the different aftermarket equipment. |
|
|
|
Thread Tools | |
|
|