Reindex-Window Error Tied to Battery Dead/Almost Dead?

TonyNo · 11-05-2018, 09:45 AM

My 2016 is back in the shop for the persistent window-indexing problem. Last time, they replaced the window motor module. This time, the error came right after the car sat for three days and almost did not start. We'll see what comes from it this time.

Speaking of the battery dying, has anyone heard if Quality has any leads on the problem? I talked to them at camarofest a couple years ago and they were aware of it, but had no resolution yet.

TJay74 · 11-06-2018, 09:27 AM

Do you have anything non-OEM that is electrical plugged into the car? If the battery voltage drops down too low it could possibly trip the indexing feature.

The stock battery is an AGM battery, they dont do well when ran down really low and some chargers wont charge them if the battery voltage is below 6v.

TonyNo · 11-06-2018, 05:39 PM

Well, they replaced the window motor and the battery, both under warranty.

Hopefully, Quality figures out something soon...

Adrian97c · 12-25-2018, 06:18 PM

Car struggled to start last week, since then each time I start car the display says “lower & raise window”. I have to do this each time I start & today the seat memory isn’t adjusting upon starting. When looking at the battery voltage display it seems to bounce between 11-12, sometimes it’ll hit 14, but rare.

Any ideas? This battery is almost 1 year old. original battery died at about 16months.

TonyNo · 12-25-2018, 08:34 PM

Have the dealer test the battery, power window motor, and mention the seat memory. :( It does not sound good.

I'm really thinking I had better get an extended warranty, and fast....

Adrian97c · 12-25-2018, 08:56 PM

Quote:

Originally Posted by TonyNo

Have the dealer test the battery, power window motor, and mention the seat memory. :( It does not sound good.

I'm really thinking I had better get an extended warranty, and fast....

Yikes... my bumper to bumper ended at 36k miles. So I’ll be going broke taking it to the dealer. I might just try buying a new battery from local parts store & pray.

I’ve had bad luck with this car (as with all GMs I’ve owned since 06), I need to cut my losses soon & downgrade to a Toyota 4Runner. (Need room for kids).

twoballscrewball · 01-29-2019, 03:53 PM

I know you have to reindex the windows every time you disconnect the battery, or at least I have had to.

So it would make sense to me that if you had a bad battery and the voltage dropped enough when you started the car to reset the window module the same way a battery disconnect does, the same thing would happen.

TonyNo · 01-29-2019, 05:13 PM

Sure, but it should not take out the window motor.

Helluva coincidence...

TonyNo · 02-19-2020, 07:49 AM

Well, another battery event, another window constantly nagging for reindexing!

Josh42089 · 02-19-2020, 04:13 PM

I’ve never had the window index message. But when I was constantly connecting and disconnecting the negative cable when hooking up my subs it was cools down inch by inch. Then when I noticed it wouldn’t go up but only down. This was with the door open. Once I closed the door it when up and then no problem.

TonyNo · 05-08-2020, 12:35 PM

I was out of warranty, but since this was the third one, they covered it.

11-05-2018, 09:45 AM	#1
TonyNo Drives: 2016 2SS, SW Join Date: Oct 2009 Location: Chicago Suburbs Posts: 1,079	Reindex-Window Error Tied to Battery Dead/Almost Dead? My 2016 is back in the shop for the persistent window-indexing problem. Last time, they replaced the window motor module. This time, the error came right after the car sat for three days and almost did not start. We'll see what comes from it this time. Speaking of the battery dying, has anyone heard if Quality has any leads on the problem? I talked to them at camarofest a couple years ago and they were aware of it, but had no resolution yet. __________________

11-06-2018, 09:27 AM	#2
TJay74 Drives: 17 Camaro SS 1LE & 16 Sierra AT CC Join Date: Nov 2016 Location: Norman, OK Posts: 2,424	Do you have anything non-OEM that is electrical plugged into the car? If the battery voltage drops down too low it could possibly trip the indexing feature. The stock battery is an AGM battery, they dont do well when ran down really low and some chargers wont charge them if the battery voltage is below 6v. __________________ 2019 Corvette Z06 2LZ A8 - Halltech CAI, AWE non-catted X-pipe, Mamo V2 ported TB 592rwhp, bone stock 566rwhp 2017 Camaro SS 1LE - Procharger D1SC w/ Tial 2" BOV & Race intercooler / ARH full length catless headers / Alky meth injection system - 650rwhp on conservative tune SOLD

11-06-2018, 05:39 PM	#3
TonyNo Drives: 2016 2SS, SW Join Date: Oct 2009 Location: Chicago Suburbs Posts: 1,079	Well, they replaced the window motor and the battery, both under warranty. Hopefully, Quality figures out something soon... __________________

12-25-2018, 06:18 PM	#4
Adrian97c Drives: Wife's 14' IS 250 Join Date: Mar 2014 Location: PSL, FL Posts: 2,207	Car struggled to start last week, since then each time I start car the display says “lower & raise window”. I have to do this each time I start & today the seat memory isn’t adjusting upon starting. When looking at the battery voltage display it seems to bounce between 11-12, sometimes it’ll hit 14, but rare. Any ideas? This battery is almost 1 year old. original battery died at about 16months. __________________ 2016 Camaro HBM A8, 2SS, NPP, Sunroof, Kalahari Interior/kneepads, Black bowties, 56v: -11% tint all around Ordered • 2/06/16 Built on • 3/22/16 Adopted • 4/07/16 Sold on 2/05/16: 2014 Camaro SW L99, 2SS, RS, NAV, Inferno Orange Interior: -Borla ATAK catback -Range AFM delete -15% tint all around -Red LED interior bulbs -55k white Cree LED fogs -License plate LED bulb swap -12" Sub Kit, BA amp swap -Oracle ghosted LED sidemarkers

12-25-2018, 08:34 PM	#5
TonyNo Drives: 2016 2SS, SW Join Date: Oct 2009 Location: Chicago Suburbs Posts: 1,079	Have the dealer test the battery, power window motor, and mention the seat memory. :( It does not sound good. I'm really thinking I had better get an extended warranty, and fast.... __________________

01-29-2019, 03:53 PM	#7
twoballscrewball Drives: 89 Iroc Convertible, 2017 2SS Fifty Join Date: May 2018 Location: NJ Posts: 30	I know you have to reindex the windows every time you disconnect the battery, or at least I have had to. So it would make sense to me that if you had a bad battery and the voltage dropped enough when you started the car to reset the window module the same way a battery disconnect does, the same thing would happen.

01-29-2019, 05:13 PM	#8
TonyNo Drives: 2016 2SS, SW Join Date: Oct 2009 Location: Chicago Suburbs Posts: 1,079	Sure, but it should not take out the window motor. Helluva coincidence... __________________

02-19-2020, 07:49 AM	#9
TonyNo Drives: 2016 2SS, SW Join Date: Oct 2009 Location: Chicago Suburbs Posts: 1,079	Well, another battery event, another window constantly nagging for reindexing! __________________

02-19-2020, 04:13 PM	#10
Josh42089 Drives: 19 Chevy Camaro LTa Join Date: Apr 2019 Location: Ontario Posts: 49	I’ve never had the window index message. But when I was constantly connecting and disconnecting the negative cable when hooking up my subs it was cools down inch by inch. Then when I noticed it wouldn’t go up but only down. This was with the door open. Once I closed the door it when up and then no problem.

05-08-2020, 12:35 PM	#11
TonyNo Drives: 2016 2SS, SW Join Date: Oct 2009 Location: Chicago Suburbs Posts: 1,079	I was out of warranty, but since this was the third one, they covered it. __________________

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