AAC HID Retrofits: Buyer BEWARE!!!! - Page 6 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Shazam613 · 11-10-2012, 01:31 PM

Quote:

Originally Posted by muscle96ss

I think the fact that AAC hasn't even bothered to respond or defend themselves on this thread speaks volumes!!

I agree! Some companies dont take stock in what weight their reputations carry, and how bad reviews can affect business. I know a large group of people who are paying close attention to this thread to see how things are resolved. I guess AAC feels they dont have anything to worry about.

Quote:

Originally Posted by puertoricanfont

be prepared to wait a long time to get them back. I sent one of my side marker over 5 weeks ago and still nothing back.

Wouldn't doubt this at all. Luckily I have a spare set of headlights on my camaro now. Still doesn't satisfy me....this kind of thing shouldn't happen in the first place.

AFCMSGTRET · 11-11-2012, 08:58 AM

Quote:

Originally Posted by muscle96ss

I think the fact that AAC hasn't even bothered to respond or defend themselves on this thread speaks volumes!!

In 2012 I spent almost $400 on AAC products. I was unaware so many people were upset with their products and customer support. I have been following this thread since the beginning and I too am troubled by AAC not responding. I know there are two sides to every story and I agree with you their silence speaks volume. I'll keep an open mind in the future, but if I were going to be making another lighting modification today, AAC would not be in the competition.

Blues45th · 11-12-2012, 07:58 AM

I love it. I actually have made some comments on there oracle acc thread about there video. They actually show a guy in there shop bake a housing then take a flat screw driver scrape the crap out of this housing then even state when hot to reshape your housing then rip apart. I'm sorry just like guys in my club and others on this thread. Wtf why would I bake and scrape and then do it to the point that I. Would have to as they state try and reshape my housings using my hands while hot lol really guys. Is 2012 technology on this site is crazy with engine and car mods and your telling my for 300 I will bake scrape reshape lol. Sorry guys and then to have a club member and see on here that the return policy is how it is with you paying for shipping. Ill say first hand, I'm a u.p.s. driver I pick up returns all the time and all are paid by company not customer. Good biz practice not.... Spread the word everyone so another company selling after market knock offs can close thee doors. This is the exact reason I am on these forums so I can be informed and get informed . So where can I get some scanner bars and engine bay lights and head lights without dealing with AAC. What a scam. Reminds me also stay far far away from carID. They too had same practice when after 2 weeks I wondered where my caliper covers where they told me order placed and would ship that day. Within a hour got email product on back order they told me just like AAC I should call mgp so guess what. I did and to there and my surprise. Order never placed. I wanted a custom color combo so guy said he would know and nothing. When I call back carID they hang up and tell me can't refund my money for 4 days lol yeah right you took it out in 2 seconds. Well with bank calls and calling them number of times and emails my money was returned next business day. Anyone have stories or even AAC b.s. story like so many I have been hearing about. Or other companies to stay away from. Thanks to all for having my back. And I got yours and together we will win against garbage company's and products

Shazam613 · 11-20-2012, 04:25 AM

So just to leave a quick update......headlights were signed for by AAC/Daniel last Wednesday. Awaiting word from AAC on what repairs are going to be done. Doubt I hear anything until after the weekend

BDH · 11-20-2012, 09:51 AM

Good luck shaz....hope the vendor steps up to the plate.

Mike2ss · 11-20-2012, 02:25 PM

Quote:

Originally Posted by camaro2lt

CHINA!!!!!! we just need to find the place lol

Lets beat them to an inch of there life

!!!!!!!!!!!!!!!!!!!!!

Shazam613 · 11-26-2012, 09:53 AM

Ok...I'm trying to remain calm.

I left town last week for Thanksgiving Holiday having received no word from AAC about the headlights. Assumed I wouldn't get them shipped until after the holiday. I arrive home on Sunday and to my surprise, there are 2 oracle boxes sitting at my front door. So much for an advanced notification that they were being shipped. Moved them into the house so that I could open and inspect them today before taking them to my installer. Finished with work this morning, opened the boxes to the retrofits, and am completely left speechless.

The silicone on the back of the housings have been removed and in its place are 2 different rubber covers....that's right....a DIFFERENT cover over the left headlight that does not match the one on the right! No way for me to even inspect if the "retaining clips" have been installed at all, as the receipt from AAC indicates. I fired off an email to AAC for an explanation, and am currently awaiting a reply.

here are the pics:

C586 · 11-26-2012, 10:37 AM

So basically they just stole crap from other headlights and hacked yours even worse?? Lol. And people still buy from this Mickey Mouse company.

Blues45th · 11-26-2012, 10:57 AM

C5 agree. All for lights. Risk your 600$ stock halos so some back and crack company. Who by the way has taken money from members of car club with not product now member waiting over a month. Forget it. Way better stuff just gotta looka little that the one negative about camaro5. No one looks outside the box. Just because its here doesn't mean to stop looking for better price and quality.

BadAssBumbleBee · 11-26-2012, 06:18 PM

Will, the rubber boots are actually a nice touch.....if done correctly.

My Jeep JK HID kit included two MATCHING rubber boots to help keep the elements out. Unfortunately if AAC glued or epoxied them to your lights you're no further ahead than you were when you sent your lights to them.

C586 · 12-08-2012, 12:02 PM

So whatever happened with this??

Shazam613 · 12-08-2012, 01:57 PM

Arrived about 2 weeks ago but i haven't had the chance to have them installed. Different rubber coverings on the left and right headlamps per the pictures on page 8. Basically.........heed the warnings and beware!

Sent from my DROID RAZR using Tapatalk 2

puertoricanfont · 12-11-2012, 12:20 PM

Quote:

Originally Posted by Shazam613

Arrived about 2 weeks ago but i haven't had the chance to have them installed. Different rubber coverings on the left and right headlamps per the pictures on page 8. Basically.........heed the warnings and beware!

Sent from my DROID RAZR using Tapatalk 2

Are the bulbs still siliconed underneath?

Houston 5 camaro · 12-13-2012, 08:27 AM

Wow, after reading what people are saying I'm thinking of canceling my app to have them install retros in my car now at the new houston store. This all sounds so terrible!

11-20-2012, 04:25 AM	#74
Shazam613 Drives: Ordered 2010 Camaro 2LT Join Date: Sep 2009 Location: AZ Posts: 68	So just to leave a quick update......headlights were signed for by AAC/Daniel last Wednesday. Awaiting word from AAC on what repairs are going to be done. Doubt I hear anything until after the weekend __________________ -Will(Shazam613)

11-26-2012, 09:53 AM	#77
Shazam613 Drives: Ordered 2010 Camaro 2LT Join Date: Sep 2009 Location: AZ Posts: 68	Received Warrantied Retrofits from AAC....WTF! Ok...I'm trying to remain calm. I left town last week for Thanksgiving Holiday having received no word from AAC about the headlights. Assumed I wouldn't get them shipped until after the holiday. I arrive home on Sunday and to my surprise, there are 2 oracle boxes sitting at my front door. So much for an advanced notification that they were being shipped. Moved them into the house so that I could open and inspect them today before taking them to my installer. Finished with work this morning, opened the boxes to the retrofits, and am completely left speechless. The silicone on the back of the housings have been removed and in its place are 2 different rubber covers....that's right....a DIFFERENT cover over the left headlight that does not match the one on the right! No way for me to even inspect if the "retaining clips" have been installed at all, as the receipt from AAC indicates. I fired off an email to AAC for an explanation, and am currently awaiting a reply. here are the pics: Attached Images __________________ -Will(Shazam613)

11-26-2012, 06:18 PM	#80
BadAssBumbleBee Drives: 2010 Callaway SC572 Join Date: Aug 2011 Location: Richmond Hill, Ontario Posts: 564	Will, the rubber boots are actually a nice touch.....if done correctly. My Jeep JK HID kit included two MATCHING rubber boots to help keep the elements out. Unfortunately if AAC glued or epoxied them to your lights you're no further ahead than you were when you sent your lights to them. __________________ Steve 2010 Callaway SC572 2019 Jeep JL Rubicon

12-08-2012, 01:57 PM	#82
Shazam613 Drives: Ordered 2010 Camaro 2LT Join Date: Sep 2009 Location: AZ Posts: 68	Arrived about 2 weeks ago but i haven't had the chance to have them installed. Different rubber coverings on the left and right headlamps per the pictures on page 8. Basically.........heed the warnings and beware! Sent from my DROID RAZR using Tapatalk 2 __________________ -Will(Shazam613)

11-12-2012, 07:58 AM	#73
Blues45th ......................... Drives: 45th anniversary edition v6 3.6L Join Date: Sep 2012 Location: Dunedin, Florida Posts: 920 View My Garage	I love it. I actually have made some comments on there oracle acc thread about there video. They actually show a guy in there shop bake a housing then take a flat screw driver scrape the crap out of this housing then even state when hot to reshape your housing then rip apart. I'm sorry just like guys in my club and others on this thread. Wtf why would I bake and scrape and then do it to the point that I. Would have to as they state try and reshape my housings using my hands while hot lol really guys. Is 2012 technology on this site is crazy with engine and car mods and your telling my for 300 I will bake scrape reshape lol. Sorry guys and then to have a club member and see on here that the return policy is how it is with you paying for shipping. Ill say first hand, I'm a u.p.s. driver I pick up returns all the time and all are paid by company not customer. Good biz practice not.... Spread the word everyone so another company selling after market knock offs can close thee doors. This is the exact reason I am on these forums so I can be informed and get informed . So where can I get some scanner bars and engine bay lights and head lights without dealing with AAC. What a scam. Reminds me also stay far far away from carID. They too had same practice when after 2 weeks I wondered where my caliper covers where they told me order placed and would ship that day. Within a hour got email product on back order they told me just like AAC I should call mgp so guess what. I did and to there and my surprise. Order never placed. I wanted a custom color combo so guy said he would know and nothing. When I call back carID they hang up and tell me can't refund my money for 4 days lol yeah right you took it out in 2 seconds. Well with bank calls and calling them number of times and emails my money was returned next business day. Anyone have stories or even AAC b.s. story like so many I have been hearing about. Or other companies to stay away from. Thanks to all for having my back. And I got yours and together we will win against garbage company's and products

11-20-2012, 09:51 AM	#75
BDH Drives: 2012 1LT-RS Join Date: Jan 2012 Location: CA Posts: 256	Good luck shaz....hope the vendor steps up to the plate.

11-26-2012, 10:37 AM	#78
C586 Account Suspended Drives: 2011 Camaro LS Join Date: Dec 2010 Location: NY Posts: 1,117	So basically they just stole crap from other headlights and hacked yours even worse?? Lol. And people still buy from this Mickey Mouse company.

11-26-2012, 10:57 AM	#79
Blues45th ......................... Drives: 45th anniversary edition v6 3.6L Join Date: Sep 2012 Location: Dunedin, Florida Posts: 920 View My Garage	C5 agree. All for lights. Risk your 600$ stock halos so some back and crack company. Who by the way has taken money from members of car club with not product now member waiting over a month. Forget it. Way better stuff just gotta looka little that the one negative about camaro5. No one looks outside the box. Just because its here doesn't mean to stop looking for better price and quality.

12-08-2012, 12:02 PM	#81
C586 Account Suspended Drives: 2011 Camaro LS Join Date: Dec 2010 Location: NY Posts: 1,117	So whatever happened with this??

12-13-2012, 08:27 AM	#84
Houston 5 camaro Drives: 2013 camaro Join Date: Nov 2012 Location: Houston Posts: 21	Wow, after reading what people are saying I'm thinking of canceling my app to have them install retros in my car now at the new houston store. This all sounds so terrible!