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Old 08-01-2023, 05:48 PM   #15
Dave-G
 
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Originally Posted by NoDakZ/28 View Post
1 of 2 items was a custom order, however I have ordered the same piece before and has never taken this long. I know things happen and orders get backed up, it'll be 4 week tomorrow and I haven't got a response from them after emailing them twice. Still no confirmation other than my receipt from Paypal.
Yeah, I consider that be unacceptable. The one thing they do as a matter of policy is, they won't send any notices concerning shipping or order status. I don't like that one bit.
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Old 08-07-2023, 01:23 PM   #16
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Finally got them to respond, of all places...eBay. I sent them a message through their store and boom not even 15 min later they got back to me. Now, whether its a bunch of smoke who knows. They told me they had shortages of onyx and stainless but they received some this morning and should be back to making emblems. They did say that my 5 week order wasn't acceptable, so lets hope it goes quicker from here on out. Moral of the story is if anyone has questions for them to message on their eBay store.
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Old 08-07-2023, 06:58 PM   #17
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Wow! Glad you were finally able to get an answer about your order. Hope they expedite it for you! That's just nuts.
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Old 08-08-2023, 11:18 AM   #18
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Wow! Glad you were finally able to get an answer about your order. Hope they expedite it for you! That's just nuts.
That's for sure, lets just hope I get them before winter .
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Old 08-08-2023, 11:20 AM   #19
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Again, I'm not saying they aren't a good company. They just need a little help in the customer service department lol. We all know that back orders on materials is a real problem as of late, things happen.
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Old 08-29-2023, 02:24 PM   #20
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Just a little update, Emblem Pros sent me my 427 badges about a week ago. They ended up eating the cost to send those before my dash plaque was done which was super nice of them. I received emails with tracking numbers for both items which has not happened in the past. Still a very stand up company and will continue to do business with in the future. My dash plaque will be here today.
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Old 08-29-2023, 04:08 PM   #21
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Glad to hear man. I've never ordered from them but I remember they was pretty popular on LS1Tech back when I had a 4th gen. Just wondering if they're still based in Lexington, KY?
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Old 08-30-2023, 08:58 AM   #22
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Originally Posted by NoDakZ/28 View Post
Just a little update, Emblem Pros sent me my 427 badges about a week ago. They ended up eating the cost to send those before my dash plaque was done which was super nice of them. I received emails with tracking numbers for both items which has not happened in the past. Still a very stand up company and will continue to do business with in the future. My dash plaque will be here today.
That's totally awesome!! So glad to here you got your item, and the others are on the way. Thanks for the update.
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Old 08-31-2023, 01:20 PM   #23
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Glad to hear man. I've never ordered from them but I remember they was pretty popular on LS1Tech back when I had a 4th gen. Just wondering if they're still based in Lexington, KY?
I believe they still are.
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That's totally awesome!! So glad to here you got your item, and the others are on the way. Thanks for the update.
They are re-sending me the dash plaque as it has lines in the face from whatever they use to engrave the plaque. They also used the 4th gen Z28 logo that I didn't ask for, ha. Oh well I just hope this doesn't take as long, still a stand up company and making things right!
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Old 09-01-2023, 06:16 PM   #24
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I believe they still are.

They are re-sending me the dash plaque as it has lines in the face from whatever they use to engrave the plaque. They also used the 4th gen Z28 logo that I didn't ask for, ha. Oh well I just hope this doesn't take as long, still a stand up company and making things right!
Good to hear. Hope they get you right, and it doesn't take too long.
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