04-26-2010, 12:15 PM | #29 |
Drives: 2010 Chevy Camaro 2LT Summit White Join Date: Dec 2009
Location: Bay Area, CA
Posts: 469
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Wow that dealer is an asswipe. Make sure you talk to a service advisor or ultimately to the manager. Tell him exactly what the twit did. Took off the car in 5th.
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04-26-2010, 01:53 PM | #30 |
Drives: 2010 Camaro 2SS RS IOM/Blk, Borla Join Date: Dec 2009
Location: Bethlehem Township, Pennsylvania
Posts: 149
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What a drag! Well designed cars are not immune to idiots, unfortunately. Stand your ground calmy but firmly. You can always threaten to escalate to GM if they don't do the right thing. At minimum, your clutch has a reduced lifetime now. Don't walk away mad; walk away satisfied. Good luck and keep us posted.
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04-26-2010, 02:07 PM | #31 |
Drives: 2010 camaro SS RS Join Date: Apr 2010
Location: (915) TX
Posts: 645
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dont give up dude, do what russell tells ya...
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04-26-2010, 02:22 PM | #32 |
knows nothing...
Drives: 2SS 1LE Join Date: Aug 2009
Location: Seattle-ish, WA
Posts: 151
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You being 19 doesn't help your situation because you're "just another dumb kid with a modded Camaro who can't drive stick shift." These service advisors won't give a crap about you; I know from experience at other dealers.
You're going to have to fight tooth and nail for what you want fixed. Take it up with the service manager, dealer manager, and bring it up to GM's human resource? then file a complaint about the dealership.
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'18 6MT 2SS 1LE G7Q
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04-26-2010, 02:26 PM | #33 |
Drives: 2010 1SS/RS Inferno Orange Join Date: Jun 2009
Location: East Ky
Posts: 704
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Burn the clutch out yourself, and have the replace it.
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04-26-2010, 02:32 PM | #34 |
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and THIS is why I opted for automatic...
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04-26-2010, 02:35 PM | #35 |
Sask-man from Sask
Drives: 2010 1SSRS M6 Black of course! Join Date: Aug 2009
Location: Saskatchewan Canada
Posts: 312
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I feel for you but realise you have a big uphill battle. Unless you actually saw the wrench start the car, put it in fifth and ride the clutch, they are just going to say thats how it was brought in, we pushed it into the service bay.
Also at the end of the day, although it probably took a small bit of life off your clutch I doubt it was ruined, severly damaged of for that matter even slightly damaged. Just took off one or two hard launches in the future. Hope the dealership does the right thing since it appears this is a warranty issue with a GM service bulletin, instructing them to not only fix the issue you had but replace the worn or damaged clutch too..so no skin off there nose! Good luck and keep us up to date! |
04-26-2010, 07:47 PM | #36 |
:chevy:
Drives: 2LT/RS Join Date: Jun 2008
Location: Toronto
Posts: 13,033
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Thanks guys for all the help and advice. These guys are morons and they think that I know nothing. Its funny because the clutch according to them is in great shape which they showed me. SO i asked them, riding my clutch in 5th did no damage? Ok let me take my car and drive it down the street riding the clutch. I told them i know that THEY reduced my clutch life because of their stupid actions. Immediately when they realized i knew what im talking about, including the TSBs, they began to lay off bit. But its going to higher ups tommorow. Were going to battle even more tommorow.
I actually saw the guy drive my car, i ran up to him and said how'd you do it, he said 5th and continued to ride the clutch as a look of horror ran across my face. Im going to do everything i can to win this battle. Its absolute BS that i have to have a clutch with reduced life because of a moron at the dealership. Their customer service is poor and im going to make sure everyone knows. Starting off with the Better Buisness Burrow
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CAMARO
Consult your doctor before taking Camaro Side effects include Sudden increase in Heart Rate, Insomnia and occasional hallucinations If you experience Permagrin exceeding 4 hours after taking Camaro, seek immediate Camaro5 Help CAMARO Bringing excitment back into the Garage |
04-26-2010, 07:49 PM | #37 |
:chevy:
Drives: 2LT/RS Join Date: Jun 2008
Location: Toronto
Posts: 13,033
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Which brings me to my second point. The TSB instructs them to replace the clutch if damaged because of the bolts, im not sure why they wouldnt just shut up and replace the clutch, when they burned it. It is in good shape, but i dont see why i should have a car with reduced life because of defect and stupid dealer mistake.
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CAMARO
Consult your doctor before taking Camaro Side effects include Sudden increase in Heart Rate, Insomnia and occasional hallucinations If you experience Permagrin exceeding 4 hours after taking Camaro, seek immediate Camaro5 Help CAMARO Bringing excitment back into the Garage |
04-26-2010, 08:24 PM | #38 |
Drives: 09busa,67sub,96tahoe,baja5t Join Date: Feb 2009
Location: philadelphia
Posts: 148
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sorry dude i feel your pain. how many miles on your car? so when u burn a clutch its ok, how does a cluch look when its burned......anybody???
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04-26-2010, 09:27 PM | #39 |
most bang for your buck
Drives: 2010 2SS/RS CGM/BLK RALLYS Join Date: Jun 2009
Location: Austin
Posts: 653
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Black and crispy
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2G1FT1EW8A9142133 Delivered to me 09/22/09!
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04-26-2010, 09:37 PM | #40 |
2010 SIM Beige RS 6M
Drives: SIM RS 6M 66 Corvair Silverado LTZ Join Date: Oct 2008
Location: Kamloops,British Columbia
Posts: 4,677
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THIN.
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CAMARO.. 2010 The Heart Beat is back in CHEVROLET
Now let's put it back in America |
04-26-2010, 09:44 PM | #41 |
:chevy:
Drives: 2LT/RS Join Date: Jun 2008
Location: Toronto
Posts: 13,033
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I just filled out an online form/complaint. Then did the online chat, then made a phonecall and my dealership will be reading a message from a Gm Rep tommorow morning
__________________
CAMARO
Consult your doctor before taking Camaro Side effects include Sudden increase in Heart Rate, Insomnia and occasional hallucinations If you experience Permagrin exceeding 4 hours after taking Camaro, seek immediate Camaro5 Help CAMARO Bringing excitment back into the Garage |
04-26-2010, 09:47 PM | #42 | |
Drives: 69 Pontiac Firebird Join Date: Mar 2009
Location: South Eastern Minn
Posts: 374
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Quote:
Are you the same Sask-man that is on the "ride to Sturgis" Forum????
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1100, Ordered car May 22nd 09
2000, Order accepted by GM - 26 May 2009 3000, Order accepted by production control 5/27 3300, Order scheduled for production 3400, Order broadcast 3800, Order produced..2G1FT1EW4A9125913 Delivered to me July 28th |
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